User's Guide

Development Kit User Guide – Rev11.0
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Power-Down Events
There are several mechanisms that can cause the Power Transmitter to power-down
during charging:
COMMUNICATION ERROR / RX TIMOUT: The Power Transmitter and Onboard
Charger communicate over a low-power 2.4GHz radio link. If the Onboard Charger is
out of range, obstructed by metal, or is in a particularly electrically noisy environment,
the GUI may display “RX Disconnected”. The Power Transmitter will power-down until
the radio link is restored. If the radio link is restored when the battery’s voltage is above
the restart threshold voltage, then the system will not turn back on until the restart
threshold is met.
GUI INFORMATIONAL MESSAGES: There are informational messages that appear in
the log of the GUI. These messages indicate either a status update or an alert – some
of which may cause a precautionary shut down. If an alert has been triggered and
power transfer stops, the message will provide a recommendation to ideally solve the
problem. If the GUI application itself stops responding, it may be necessary to try
refreshing the web page. If these problems persist, contact WiBotic for support. See the
section on GUI Alert Messages for more details.
Troubleshooting GUI Connectivity
If the Power Transmitter is powered on and connected to the computer via Ethernet, but
the web app is inaccessible, proceed through the following steps:
1. Make sure you have setup the IPv4 settings as outlined in the Configuring
Ethernet Connectivity Section as in previous section.
2. Try resetting the Ethernet Connection settings as outlined in the Ethernet
Configuration Reset section as in previous section.
3. If you still cannot connect to the GUI, contact WiBotic at [e-mail] for
assistance. It is helpful if you include the results of pinging the device with the
command “ping 192.168.2.20” in a terminal or command prompt window. If able,
running a packet capture tool such as Wireshark on the interface where the
WiBotic system is plugged in, and sending the capture to WiBotic, may also help
us assist you in getting the system up and running.