User's Manual

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Table Of Contents

YOUR WIDEX HEARING AID
- Welcome to Widex
- Important safety information
THE HEARING AID
CLEANING
- Tools
- Cleaning the hearing aid
ACCESSORIES
- You can use a variety of accessories with your hearing aid. To see whether you could benefit from using these accessories, ask your hearing care professional.NameUseRC-DEXremote controlTV-DEXfor listening to TV and audioPHONE-DEXfor easy landline useFM+DEXfor streaming audio and FM signalsT-DEXfor connecting hearing aids to mobile phones via a telecoilUNI-DEXfor connecting hearing aids to mobile phonesCALL-DEXfor easy wireless connection to mobile phonesCOM-DEXfor wireless connection to mobile phones and other devices via bluetoothAvailable in some countries only.
TROUBLESHOOTING
- These pages contain advice on what to do if your hearing aid stops working or if it doesn't work as expected. If the problem persists, contact your hearing care professional.ProblemPossible causeSolutionThe hearing aid is completely silentIt is not turned onMake sure the battery drawer is completely closedThe battery does not workInsert a new batteryThe hearing aid volume is not powerful enoughYour ear is blocked by earwaxContact your doctorYour hearing may have changedContact your hearing care professional/doctorThe hearing aid whistles continuouslyYour ear is blocked by earwaxContact your doctorYour two hearing aids are not working in synchronyThe connection between the hearing aids is lostTurn them off and on againThe hearing aids do not respond with a corresponding change in volume or program to the control devicea. The device is used beyond the transmission rangeb. Strong electromagnetic interference in the vicinityc. The device and the hearing aids are not matcheda. Move the device closer to the hearing aids.b. Move away from known source of EM interferencec. Check with your hearing care professional to make sure the device is matched with hearing aidsYou hear “interrupted” speech (on and off) from the hearing aids or no speech (muted) from the transmitting hearing aid.a. The battery in one of the hearing aids has expiredb. Strong electromagnetic interference in the vicinitya. Replace battery in one or both hearing aidsb. Move away from known sources of interferenceNOTEThis information covers only the hearing aid. See the “Ear-sets for Widex hearing aids” user manual for information specific to your ear-set. If the problems persist, contact your hearing care professional for assistance.
REGULATORY INFORMATION
- EC directives
- FCC and IC statements
SYMBOLS
- Symbols commonly used by Widex A/S in medical device labelling (labels/IFU/etc.)SymbolTitle/DescriptionManufacturerThe product is produced by the manufacturer whose name and address are stated next to the symbol. If appropriate, the date of manufacture may also be stated.Catalogue numberThe product’s catalogue (item) number.Consult instructions for useThe user instructions contain important cautionary information (warnings/precautions) and must be read before using the product.Warning Text marked with a warning symbol must be read before using the product.WEEE mark“Not for general waste”When a product is to be discarded, it must be sent to a designated collection point for recycling and recovering to prevent the risk of harm to the environment or human health as a result of the presence of hazardous substances.CE mark The product is in conformity with the requirements set out in European CE marking directives.RCM markThe product complies with electrical safety, EMC and radio spectrum regulatory requirements for products supplied to the Australian or New Zealand market.InterferenceElectromagnetic interference may occur in the vicinity of the product.

PROGRAMS USE

Party For listening in situations with many people

talking at the same time

Music For listening to music

T With this program you listen through the

hearing aid's telecoil, which allows you to

listen directly to the sound without back-

ground noise (requires a teleloop system)

M+T This program is a combination of the hear-

ing aid's microphone and the telecoil. You

listen to the sound source, but can also hear

other sounds

SPECIAL PROGRAMS USE

Zen Plays tones or noise for a relaxing sound

background