USER INSTRUCTIONS THE CLEAR™440 SERIES C4-m/C4-m-CB model Behind-the-ear
YOUR WIDEX CLEAR™440 HEARING AID (To be filled out by the hearing care professional) Date: ___________________________________ Battery size:______________________________ 2
CONTENTS SYMBOLS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 THE HEARING AID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Right/left identification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Acoustic indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 The battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Inserting the battery . . . . . . . . . . . . . . . . . . . .
SYMBOLS The following symbols will be used throughout the manual: WARNING Messages with this heading indicate serious adverse reactions, potential safety hazards and inadequate performance of device. CAUTION Messages with this heading indicate/include information regarding any special care to be exercised. Not for general waste.
THE HEARING AID The illustration below shows the hearing aid without an ear-set. The choice of ear-set solution depends on your specific needs. Please refer to the separate ear-set user manual. 1. Microphone openings 2. On/off function 3. Nail grip 4.
NOTE In addition to these user instructions, a separate user manual is provided describing the various ear-set solutions available for your hearing aid: “Ear-sets for Widex BTE hearing aids” WARNING This booklet and the manual “Ear-sets for Widex BTE hearing aids” contain important information and instructions. Read these booklets carefully before you start using the hearing aid. NOTE Your hearing aid, ear-set and accessories may not look exactly as illustrated in this booklet.
Indications for use The devices are indicated for individuals with a range of hearing loss severity from minimal (10 dB HL) to moderately severe (85 dB HL) and all hearing loss configurations. They are to be programmed by licensed hearing healthcare professionals (audiologists, hearing aid specialists, otolaryngologists) who are trained in hearing (re)habilitation as well as tinnitus management.
Right/left identification The arrow shows the position of the identification mark (red mark = right and blue mark = left). Acoustic indicators The hearing aid may be set to produce a signal to indicate the use of certain functions. The signal may be a spoken message or tones adjusted by the hearing care professional in consultation with you. The signal can also be deactivated.
The battery We recommend zinc-air batteries. Use a size 10 battery for the hearing aid. To obtain replacement batteries, please consult your hearing care professional. It is important to take note of the expiration date and the recommendations on the battery pack regarding disposal of used batteries. Otherwise there is a risk that the battery life may be reduced. Inserting the battery Before inserting a new battery into the hearing aid, remember to remove the adhesive tab.
Use the nail grip to gently swing the battery drawer open. Do not press the drawer beyond the open position. Place the battery in the drawer as illustrated, so that the plus (+) sign on the battery is facing towards you when you hold the hearing aid as shown. You can use the battery magnet provided to steer the battery into place. + If the battery drawer does not close easily, the battery is incorrectly inserted. When changing battery, it is a good idea to hold the hearing aid over a table.
Removing the battery 1. Open the battery drawer as previously described. Place the hearing aid on the provided cloth on a clean, plane surface and turn it as illustrated. 2. Supporting the drawer with your finger, use the battery magnet provided to push the battery out of the battery drawer from the minus side. 1. 2.
Battery drawer without a nail grip The hearing aid may be provided with a battery drawer without a nail grip, which means that you need a tool to open the battery drawer. This type of drawer can be a good choice if the hearing aid is worn by a child. A special tool for opening the drawer will be included with this drawer. The battery drawer is opened as illustrated.
Low battery indication An acoustic indicator will sound when the battery is nearly exhausted, unless this function has been disabled (see page 8). We recommend that you always have a spare battery with you. WARNING Never leave an exhausted battery in the hearing aid. Exhausted batteries may leak, damaging the hearing aid. WARNING Your hearing aid may stop functioning, for instance if the battery is exhausted.
Turning the hearing aid on and off The battery drawer of the hearing aid also functions as the on/off switch. Close the battery drawer to turn on the hearing aid. An acoustic indicator will indicate that the hearing aid has been switched on unless this function has been disabled. Open the battery drawer to turn off the hearing aid. Please remember to turn off the hearing aid when it is not in use. Remove the battery if the hearing aid will not be used for several days.
Positioning the hearing aid Insert the earpiece in the ear canal while holding the lower part of the tube. It may help to pull the outer ear backwards and upwards with the opposite hand. Place the hearing aid behind the ear, so that the hearing aid and tube rest comfortably on the ear, close to your head. The illustrations show an open ear-tip. For further information on ear-tip/earmould types, anchors and procedures, see the separate ear-set user manual provided.
Removing the hearing aid Remove the hearing aid from its position behind the ear. Carefully pull the earpiece out of the ear canal, while holding the lower part of the tube. If the earpiece is provided with an extraction cord, take hold of this and carefully pull the ear-tip out of the ear canal.
Volume adjustment The hearing aid volume is adjusted automatically in accordance with your sound environment. If you have a remote control, you can also adjust the volume manually or mute your hearing aid. Any adjustment of the volume setting will be cancelled when your hearing aid is turned off, or when you change program. In the default setting, any volume adjustment via the remote control will affect both hearing aids.
Lost partner alarm (Note: Only applicable if this feature has been activated by your hearing care professional). If one of your hearing aids falls off your ear, and/or the battery is exhausted, a tone signal and a spoken message will sound two times in the other hearing aid, and a diode will flash on both hearing aids. When the lost hearing aid is repositioned, and/or the battery is exchanged, the diodes stop flashing. Listening programs By default, your hearing aid has one listening program.
Phone For listening to the telephone Zen Generates different kinds of tones. Contains one style Compound programs The Master program in one ear and Zen, Audibility Extender, Reverse focus or Phone in the other Zen+ Special Zen program with up to three different Zen styles If your needs change over time, the combination of listening programs can be altered. The Zen program may be used with amplification so that both the surrounding sounds and the Zen tones are heard together.
Benefits The Zen program may provide a relaxing listening background for some people. When the Zen program is used in a tinnitus management program, its wearer may experience some relief from tinnitus. CAUTION Use of the different Zen programs may interfere with hearing surrounding sounds including speech. The programs should not be used when hearing such sounds is important. Switch the hearing aid to a non-Zen program in those situations.
Switching between the listening programs Each time you change program via the remote control, an acoustic indicator will sound unless this function has been disabled. Program 1: Program 2: Program 3: Program 4: Program 5: Zen+: Message or one short beep Message or two short beeps Message or three short beeps Message or one long and one short beep Message or one long and two short beeps Message or tone In the default setting, both your hearing aids will be affected when you change programs.
Using a telephone When using a telephone, we recommend that you hold the telephone against your head at an angle above your ear, rather than directly against the ear. If the sound is not optimal, try moving the telephone earpiece to a slightly different position.
CLEANING The following cleaning accessories are available for the hearing aid and ear-set *. For cleaning the ear-set, see the user manual “Ear-sets for Widex BTE hearing aids”. 1. Cloth 2. Wax removing tool 3. Cleaning thread Contact your hearing care professional if you need additional supplies of cleaning accessories.
The hearing aid Clean the hearing aid with the soft cloth after use. WARNING Never use water or cleaning solutions to clean the hearing aid, as this may cause it to malfunction. The microphone openings Clean the microphone openings by passing the wax removing tool straight through the openings. If you feel resistance, withdraw the tool and try again. Use only the wax removing tool provided.
ACCESSORIES A variety of assistive listening devices are available for your hearing aid. • RC-DEX • TV-DEX • M-DEX For help in determining whether you could benefit from a remote control or other accessories, please consult your hearing care professional.
IN CASE OF MALFUNCTION The following pages contain some quick advice on what to do if your hearing aid stops working or performs unsatisfactorily. If the problems persist, contact your hearing care professional for assistance. See the “Ear-sets for Widex BTE hearing aids” user manual for information specific to your ear-set.
Problem Possible cause The hearing a. The DEX is used aids do not beyond the transrespond with mission range a correspond- b. Strong electroing change in magnetic interfevolume or rence in the vicinprogram to ity the DEX c. The DEX and the CLEAR hearing aids are not matched You hear “interrupted” speech (on and off) from the hearing aids or no speech (muted) from the transmitting ear. Solution a. Move the DEX closer to the CLEAR hearing aids b. Move away from known source of EM interference c.
CARING FOR YOUR HEARING AID The hearing aid is a valuable object and should be treated with care. Here are some things you can do to prolong the life of your hearing aid: CAUTION • Turn off your hearing aid when it is not in use. Remove the battery if the hearing aid will not be used for several days. • When the hearing aid is not in use, keep it in its case in a cool, dry location out of reach of children and pets. • Do not expose the hearing aid to extreme temperatures or high humidity.
WARNINGS WARNING Hearing aids and batteries can be dangerous if swallowed or used improperly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact a physician immediately. • Keep hearing aids and their parts, accessories and batteries out of reach of children and anyone else who might swallow such items or otherwise cause injury to themselves. Do not change batteries in front of them and do not let them see where you keep your battery supply.
WARNING • Risk of explosion if battery is replaced by an incorrect type or recharged. Dispose of used batteries according to the instructions. • Never allow others to wear your hearing aid, as this could cause permanent damage to their hearing. • When selecting a listening program, please remember that there are situations in which it is particularly important to be able to hear the surrounding sounds (e.g. traffic, warning signals). • The hearing aid is made of modern non-allergenic materials.
WARNING • Be aware that the use of any type of hearing aid may involve a slightly increased risk of infection in the ear canal. An infection can arise as a result of inadequate ventilation of the ear. We therefore recommend that you remove the hearing aid and ear-set from your ear at night to allow the ear canal to be ventilated. Make sure that you clean and inspect your hearing aid and ear-set as required.
CAUTION • Your hearing aid has been tested for interference according to international standards. Nevertheless, it is possible that unforeseen interference may occur in the hearing aid due to electromagnetic radiation from other products such as alarm systems, room surveillance equipment and mobile phones.
ADVICE NOTE • The hearing aid will not restore normal hearing and will not prevent or improve a hearing loss resulting from organic conditions. However, the hearing aid can help you to make the best possible use of your remaining hearing ability. You should also bear in mind that it can take time to get used to a new hearing aid and new sounds. • In most cases, using the hearing aid infrequently will not permit you to gain full benefit from it.
REGULATORY INFORMATION FCC ID: TTY-C4M FCC ID: TTY-C4MCB IC: 5676B-C4M IC: 5676B-C4MCB Federal Communications Commission Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
NOTE: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Changes or modifications to the equipment not expressly approved by Widex could void the user’s authority to operate the equipment.
Conformément à la réglementation d’Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d’un type et d’un gain maximal (ou inférieur) approuvé pour l’émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à l’intention des autres utilisateurs, il faut choisir le type d’antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.
Hereby, Widex A/S declares that this C4-m and C4-m-CB are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration of Conformity can be found at: http://www.widex.
Hearing aids, accessories and batteries should not be disposed of with normal household waste. Please consult your national Widex distributor for advice on how to dispose of these items.
Manufacturer ¡9 514 0191 041L¤ ¡#01v¤ Printed by HTO / 2011-07 9 514 0133 001 #02