User Manual

48 49
Problem Possible cause Solution
The hearing
aid whistles
continuously
Your ear is blocked
by earwax
Contact your ENT
doctor/physician
The tubing is yellow,
stiff or broken
Replace the tubing
The earmould/ear-
tip is not correctly
placed in your ear
canal
Take the earmould/
ear-tip out and reinsert
it
The earmould/ear-
tip fit is too loose
Contact your hearing
care professional
Earmould:
The tubing often
comes off the
earmould or hearing
aid hook
Replace the tubing
Earmould:
The hook is cracked
Contact your hearing
care professional
The hearing
aid func tions
intermit tently
The on/off switch is
dirty
Push the switch back
and forth a couple of
times
Your two
hearing aids
are not
working in
synchrony
The connection
between the hearing
aids is lost
Turn the hearing aids
off and on again
Caring for Your hearing aid
The hearing aid is a valuable object and should be
treated with care. Here are some things you can do
to prolong the life of your hearing aid:
• Turn off your hearing aid when it is not in use. Re-
move the battery if the hearing aid will not be used
for several days.
• When the hearing aid is not in use, keep it in its
case in a cool, dry location out of reach of children
and pets.
• Do not expose the hearing aid to extreme temper-
atures or high humidity.
• Do not wear your hearing aid while in the shower
or swimming, or when using a hair dryer, perfume
or other sprays.
• In environments with high humidity, a Widex dry-
ing kit may be used daily to reduce the amount of
moisture inside the hearing aid. See the instruc-
tions enclosed with the Widex drying kit.