User Manual

46 47
GENERAL
Problem Potential cause Solution
The hearing
aid whistles
continuously
Your ear is blocked
by earwax
Contact your ENT
doctor/physician
The earwire is yellow
and stiff
Contact your hearing
care professional
The ear-tip is not
correctly placed in
your ear canal
Take the ear-tip out and
reinsert it
The ear-tip fit is too
loose
Contact your hearing
care professional
The receiver is not
adequately secured
in the ear-tip
Closed and open ear-
tip: Replace the ear-tip.
If the problem persists,
contact your hearing
care professional
Custom ear-tip:
Contact your hearing
care professional
The receiver is
inserted in the
wrong hole
Closed ear-tip: Remove
the ear-tip and insert
the receiver as
illustrated on page 26.
Caring for Your hearing aid
The hearing aid is a valuable object and should be
treated with care. Here are some things you can do
to prolong the life of your hearing aid:
• Turn off your hearing aid when it is not in use. Re-
move the battery if the hearing aid will not be used
for several days.
• When the hearing aid is not in use, keep it in its
case in a cool, dry location out of reach of children
and pets.
• Do not expose the hearing aid to extreme temper-
atures or high humidity.
• Do not wear your hearing aid while in the shower
or swimming, or when using a hair dryer, perfume
or other sprays.
• In environments with high humidity, a Widex dry-
ing kit may be used daily to reduce the amount of
moisture inside the hearing aid. See the instruc-
tions enclosed with the Widex drying kit.