USER INSTRUCTIONS THE CLEAR™330 SERIES C3-CIC/C3-CIC-TR model Completely-in-canal
YOUR WIDEX CLEAR™330 HEARING AID (To be filled out by the hearing care professional) Date: _____________________________________ Battery size: _______________________________ Vent: Short Full length None 2
CONTENTS SYMBOLS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 THE HEARING AID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Right/left identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Acoustic indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 The battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Inserting the battery . . . . . . . . . . . . . . . . . . . . . . . .
SYMBOLS The following symbols will be used throughout the manual: WARNING Messages with this heading indicate serious adverse reactions, potential safety hazards and inadequate performance of device. CAUTION Messages with this heading indicate/include information regarding any special care to be exercised. Not for general waste.
THE HEARING AID 1. 2. 3. 4. 5. 6. 7. 8. 9. Microphone opening Battery drawer Nail grip On/off function Sound outlet NanoCare wax guard Extraction cord Relief vent (short) Relief vent (full length) On page 2 of this booklet your hearing care professional can indicate the type of vent used in your hearing aid, if any.
WARNING This booklet contains important information and instructions. Please read this booklet carefully before you start using the hearing aid. NOTE Your hearing aid and accessories may not look exactly as illustrated in this booklet. We also reserve the right to make any changes considered necessary.
Intended use The CLEAR hearing aids are intended as air conduction amplification devices to be used in everyday listening environments. The CLEAR hearing aids may be provided with the Zen program intended to provide a relaxing sound background (i.e. music/noise source) for adults who desire to listen to such a background in quiet.
Right/left identification Most models will be marked with a red Widex logo for the right ear and a blue logo for the left ear. The arrow shows the position of the logo. Another model has a red or a blue shell, respectively. Acoustic indicators The hearing aid may be set to produce a signal to indicate the use of certain functions. The signal may be a spoken message or tones adjusted by the hearing care professional in consultation with you. The signal can also be deactivated.
The battery We recommend zinc-air batteries. Use a size 10 battery for the hearing aid. To obtain replacement batteries, please consult your hearing care professional. It is important to take note of the expiration date and the recommendations on the battery pack regarding disposal of used batteries. Inserting the battery Before inserting a new battery into the hearing aid, remember to remove the adhesive tab. Once the tab has been removed, the battery will start functioning after a few seconds.
Use the nail grip to open the battery drawer. Do not press the battery drawer beyond the open position. Place the battery in the drawer so that the small plus (+) sign on the battery is visible when you hold the hearing aid as shown. You can use the battery magnet provided to steer the battery into place. If the battery drawer does not close easily, the battery is incorrectly inserted. When changing battery, it is a good idea to hold the hearing aid over a table.
Low battery indication An acoustic indicator will sound when the battery is nearly exhausted, unless this function has been disabled (see page 8). We recommend that you always have a spare battery with you. WARNING Never leave an exhausted battery in the hearing aid. Exhausted batteries may leak, damaging the hearing aid. WARNING Your hearing aid may stop functioning, for instance if the battery is exhausted.
Turning the hearing aid on and off The battery drawer of the hearing aid also functions as the on/off switch. Close the battery drawer to turn on the hearing aid. An acoustic indicator will indicate that the hearing aid has been switched on unless this function has been disabled. Open the battery drawer to turn off the hearing aid. Please remember to turn off the hearing aid when it is not in use. Remove the battery if the hearing aid will not be used for several days.
Positioning the hearing aid Close the battery drawer completely. Hold your hearing aid by the extraction cord with your thumb and forefinger. Slowly guide the hearing aid into your ear canal until you feel resistance. Let go of the extraction cord and use the tip of your forefinger to gently push the hearing aid into your ear until it rests comfortably in your canal. To help position the hearing aid properly you could pull the outer ear backwards and upwards with the opposite hand.
Removing the hearing aid Gently pull the extraction cord with your thumb and forefinger. If it is difficult, you can try to move the hearing aid carefully from side to side while pulling the extraction cord. It may also help to pull the outer ear backwards and upwards with the opposite hand.
Volume adjustment The hearing aid volume is adjusted automatically in accordance with your sound environment. If you have a remote control, you can also adjust the volume manually or mute your hearing aid. Any adjustment of the volume setting will be cancelled when your hearing aid is turned off, or when you change program. In the default setting, any volume adjustment via the remote control will affect both hearing aids.
Lost partner alarm (Note: Only applicable if this feature has been activated by your hearing care professional). If one of your hearing aids falls off your ear, and/or the battery is exhausted, a tone signal and a spoken message will sound two times in the other hearing aid. Listening programs By default, your hearing aid has one listening program. If you have a remote control, your hearing aid may be provided with four of the following programs, plus the special Zen program called Zen+.
Master Standard Music For listening to music TV For listening to the TV Comfort Attenuates background noise Reverse focus Focus on sounds from behind Audibility Extender Makes high-frequency sounds audible Phone For listening to the telephone Zen Generates different kinds of tones. Contains one style Compound programs The Master program in one ear and Zen, Audibility Extender, Reverse focus or Phone in the other.
Zen program Your hearing aid may be provided with a unique optional listening program called Zen. It makes musical tones (and sometimes a rushing noise) in the background using the latest in fractal technology. These sounds are shaped according to your hearing loss so you can listen to them at any time and at any place with a simple push of the remote control program key. The Zen program may be used alone (without amplification) in quiet when you are not required to hear surrounding sounds.
Benefits The Zen program may provide a relaxing listening background for some people. When the Zen program is used in a tinnitus management program, its wearer may experience some relief from tinnitus. Indications for use The Zen program is intended to provide a relaxing sound background (i.e., music/noise source) for adults who desire to listen to such a background in quiet.
• “Short-press” option – the program key is pressed for less than a second. At most two listening programs can be programmed for Zen. • “Long-press” option – the program key is pressed and held for more than 1 second. Up to three Zen styles are available. A “short-press” of the program key in the long-press mode will allow you to cycle through the available Zen styles. You can exit the “long-press” mode by pressing and holding the program key for more than a second.
Prior to any tinnitus management program, it is advisable that you seek medical attention to exhaust any medical or surgical treatment options. Use your hearing aid and the Zen program according to the directions and schedule recommended by your hearing care professionals. Warnings Use of the Zen program may interfere with hearing everyday sounds including speech. It should not be used when hearing such sounds is important. Switch the hearing aid to a non-Zen program in those situations.
Switching between the listening programs Each time you change program via a remote control, an acoustic indicator will sound unless this function has been disabled. Program 1: Program 2: Program 3: Program 4: Zen+: Message or one short beep Message or two short beeps Message or three short beeps Message or one long and one short beep Message or tone In the default setting, both your hearing aids will be affected when you change programs.
CLEANING The following cleaning accessories are available for cleaning the hearing aid. Ask your hearing care professional which accessories you need. 1. 2. 3. 4. Cloth Brush Wax removing tool with a short and a long end Long wax removing tool 2. 1. Widex 3. 4. Contact your hearing care professional if you need additional supplies of cleaning accessories.
The hearing aid It is very important for the hearing aid’s performance that it is kept free from earwax and dirt. Clean your hearing aid daily with the soft cloth to keep it dry and clean of earwax or dirt. WARNING Never clean the hearing aid with water or cleaning solutions. When the hearing aid is not in use, the battery drawer should be left open, so as to ventilate the hearing aid and allow it to dry.
Below is an example of how the sound outlet, relief vent and microphone opening may be positioned in a hearing aid provided with a short vent and a full length vent, respectively. 1. Sound outlet 2. Relief vent (short) 3. Microphone opening 1. 2. 3. 4.
The sound outlet It is important that the sound outlet is not blocked by earwax. If it is blocked, do as follows: Remove any visible earwax from around the sound outlet with the small brush or cloth. Do not attempt to clean the wax guard. If the sound outlet is still blocked, you should change the wax guard (see pages 29-32). WARNING If you cannot clean the sound outlet completely, you should contact your hearing care pofessional.
The relief vent If earwax has accumulated in and/or around the relief vent opening, do as follows: Short vent: Clean any earwax from the vent as far as the long end of wax removing tool no. 3 can reach. Full length vent: Clean any earwax from the vent by passing the long wax removing tool (no. 4) all the way through the vent. WARNING It is important for the performance of the hearing aid that the relief vent is never blocked.
The microphone opening If dirt or earwax has gathered around the microphone opening on the hearing aid front, do as follows: Open the battery drawer and remove the battery. Turn the hearing aid so the open battery drawer is facing downwards. Guide the short end of wax removing tool no. 3 through the microphone opening on the battery drawer from the inside as illustrated.
NANOCARE WAX GUARD The NanoCare wax guard helps to protect the hearing aid against earwax. Always use NanoCare wax guards with your hearing aid. Otherwise the warranty for your hearing aid will be void. The NanoCare wax guard consists of the following parts: 1. Holder 2. Removal hook 3. Wax guard CAUTION The wax guard is disposable and for one-time use only. Do not attempt to clean or reuse a wax guard. This could damage your hearing aid and/or cause the wax guard to become dislodged in your ear.
Changing the NanoCare wax guard Insert the removal hook into the used wax guard placed in the sound outlet. Pull the wax guard straight out. 1. Vent opening 2. Sound outlet 3.
Turn the holder around so that the new wax guard is in position to be inserted. Insert the holder into the opening of the sound outlet and gently press the wax guard into the opening. Then pull the holder straight out. The new wax guard will automatically detach from the holder. Press the hearing aid gently against a flat surface to ensure that the wax guard remains in place.
Discard the holder with the used wax guard. The frequency with which the NanoCare wax guard should be changed varies from one individual to another. If you have any questions regarding your NanoCare wax guard, please contact your hearing care professional. WARNING If the wax guard fits loosely, discard it and insert another. If the wax guard becomes dislodged from the hearing aid while in the ear canal, please contact your physician. Do not try to remove the wax guard from your ear canal yourself.
ACCESSORIES A variety of assistive listening devices are available for your hearing aid. • RC-DEX • TV-DEX • M-DEX For help in determining whether you could benefit from a remote control or other accessories, please consult your hearing care professional.
IN CASE OF MALFUNCTION The following pages contain some quick advice on what to do if your hearing aid stops working or performs unsatisfactorily. If the problems persist, contact your hearing care professional for assistance.
Problem Possible cause Solution The hearing aid whistles continuously Your ear is blocked by earwax Contact your ENT doctor/physician The hearing aid is not correctly placed in your ear canal Take the hearing aid out and reinsert it The hearing aid fits loosely in your ear canal Contact your hearing care professional The hearing aid is not placed correctly in your ear canal Consult your hearing care professional on how to place the hearing aid correctly in your ear canal.
Problem Possible cause Solution Your two hearing aids are not working in synchrony The connection Turn the hearing aids between the hearing off and on again aids is lost The hearing a. The DEX is used a. Move the DEX closer aids do not beyond the transto the CLEAR hearing respond with mission range aids a correspond(> 1 m) ing change b. Strong electrob. Move away from in volume or magnetic known source of EM program to interference in the interference the DEX vicinity c. Check with dispenser c.
CARING FOR YOUR HEARING AID The hearing aid is a valuable object and should be treated with care. Here are some things you can do to prolong the life of your hearing aid: CAUTION • Turn off your hearing aid when it is not in use. Remove the battery if the hearing aid will not be used for several days. • When the hearing aid is not in use, keep it in its case in a cool, dry location out of reach of children and pets. • Do not expose the hearing aid to extreme temperatures or high humidity.
WARNINGS WARNING Hearing aids and batteries can be dangerous if swallowed or used improperly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact a physician immediately. • Keep hearing aids and their parts, accessories and batteries out of reach of children and anyone else who might swallow such items or otherwise cause injury to themselves. Do not change batteries in front of them and do not let them see where you keep your battery supply.
WARNING • Risk of explosion if battery is replaced by an incorrect type or recharged. Dispose of used batteries according to the instructions. • Never allow others to wear your hearing aid, as this could cause permanent damage to their hearing. • When selecting a listening program, please remember that there are situations in which it is particularly important to be able to hear the surrounding sounds (e.g. traffic, warning signals). • The hearing aid is made of modern non-allergenic materials.
WARNING • Do not wear your hearing aid during radiation, X-rays, MRIs, CT or other medical treatments and scans. The emissions from these procedures as well as from other types of radiation, such as that in a microwave oven, can damage your hearing aid. Radiation from, for example, room surveillance equipment, burglar alarms and mobile phones is weaker and will not damage the hearing aid but may create audible interference.
ADVICE NOTE • The hearing aid will not restore normal hearing and will not prevent or improve a hearing loss resulting from organic conditions. However, the hearing aid can help you to make the best possible use of your remaining hearing ability. You should also bear in mind that it can take time to get used to a new hearing aid and new sounds. • In most cases, using the hearing aid infrequently will not permit you to gain full benefit from it.
REGULATORY INFORMATION FCC ID: TTY-C4CIC IC: 5676B-C4CIC Federal Communications Commission Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
— Reorient or relocate the receiving antenna. — Increase the separation between the equipment and receiver. — Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. — Consult the dealer or an experienced radio/TV technician for help. NOTE: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
This device complies with Industry Canada licenceexempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Conformément à la réglementation d’Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d’un type et d’un gain maximal (ou inférieur) approuvé pour l’émetteur par Industrie Canada.
Hereby, Widex A/S declares that this C3-CIC and C3-CIC-TR are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration of Conformity can be found at: http://www.widex.
Hearing aids, accessories and batteries should not be disposed of with normal household waste. Please consult your national Widex distributor for advice on how to dispose of these items.
Manufacturer ¡9 514 0131 001I¤ ¡#01v¤ Printed by HTO / 2011-09 9 514 0182 001 #01
