Operation Manual
25
Problem Potentialcause Solution
Thehearing
aidsdonot
respondwith
acorrespond-
ingchangein
volumeor
programto
theDEX
a TheDEXisused
beyondthetrans-
missionrange
b Strongelectro-
magneticinterfe-
renceinthevicin-
ity
c TheDEXandthe
CLEARhearing
aidsarenot
matched
a MovetheDEXcloser
totheCLEARhearing
aids
b Moveawayfrom
knownsourceofEM
interference
c Checkwithhearing
careprofessionalto
makesureDEXis
matchedwithCLEAR
hearingaids
Youhear
“interrupted”
speech(on
andoff)from
thehearing
aidsorno
speech(mut-
ed)fromthe
transmitting
ear
a Thebatteryinone
ofthehearing
aidshasexpired
b Strongelectro-
magneticinterfe-
renceinthevicin-
ity
a Replacebatteryin
oneorbothhearing
aids
b Moveawayfrom
knownsourcesof
interference