USER INSTRUCTIONS THE CLEAR™440 SERIES C4-9 model Behind-the-ear
YOUR WIDEX CLEAR™440 HEARING AID (To be filled out by the hearing care professional) Date: ______________________________________ Battery size: ________________________________ 2
CONTENTS SYMBOLS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 THE HEARING AID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Right/left identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Acoustic indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 The battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SYMBOLS The following symbols will be used throughout the manual: WARNING Messages with this heading indicate serious adverse reactions, potential safety hazards and inadequate performance of device. CAUTION Messages with this heading indicate/include information regarding any special care to be exercised. Not for general waste.
THE HEARING AID The illustration below shows the hearing aid without the ear-set. The choice of ear-set solution depends on your specific needs. Please refer to the separate ear-set user manual. 1. 2. 3. 4. 5.
NOTE In addition to these user instructions, a separate user manual is provided describing the various ear-set solutions available for your hearing aid: “Ear-sets for Widex BTE hearing aids” WARNING This booklet and the manual “Ear-sets for Widex BTE hearing aids” contain important information and instructions. Read these booklets carefully before you start using the hearing aid. NOTE Your hearing aid, ear-set and accessories may not look exactly as illustrated in this booklet.
Intended use The CLEAR hearing aids are intended as air conduction amplification devices to be used in everyday listening environments. The CLEAR hearing aids may be provided with the Zen program intended to provide a relaxing sound background (i.e. music/noise source) for adults who desire to listen to such a background in quiet.
Your hearing aid may be provided with a listening program called Zen. It makes musical tones (and sometimes a rushing noise) in the background. These sounds are shaped according to your hearing loss.
Right/left identification The arrow shows the position of the identification mark (red mark = right and blue mark = left). Acoustic indicators The hearing aid may be set to produce a signal to indicate the use of certain functions. The signal may be a spoken message or tones adjusted by the hearing care professional in consultation with you. The signal can also be deactivated.
The battery We recommend zinc-air batteries. Use a size 13 battery for the hearing aid. To obtain replacement batteries, please consult your hearing care professional. It is important to take note of the expiration date and the recommendations on the battery pack regarding disposal of used batteries. Otherwise there is a risk that the battery life may be reduced. Inserting the battery Before inserting a new battery into the hearing aid, remember to remove the adhesive tab.
Place the battery in the drawer, so that the plus (+) sign on the battery faces upward. You can use the battery magnet provided to steer the battery into place. If the battery drawer does not close easily, the battery is incorrectly inserted. When changing battery, it is a good idea to hold the hearing aid over a table. The hearing aid may be provided with a special battery drawer, helping to secure the battery in the drawer. This type of drawer can be a good choice if the hearing aid is worn by a child.
Low battery indication An acoustic indicator will sound when the battery is nearly exhausted, unless this function has been disabled (see page 9). We recommend that you always have a spare battery with you. WARNING Never leave an exhausted battery in the hearing aid. Exhausted batteries may leak, damaging the hearing aid. WARNING Your hearing aid may stop functioning, for instance if the battery is exhausted.
Turning the hearing aid on and off The battery drawer of the hearing aid also functions as the on/off switch. Push the switch upwards to turn on the hearing aid. An acoustic indicator will indicate that the hearing aid has been switched on unless this function has been disabled. Push the switch downwards to turn off the hearing aid. The word “OFF” is clearly visible on the switch when the hearing aid is turned off. OFF Please remember to turn off the hearing aid when it is not in use.
Positioning the hearing aid Insert the earpiece in the ear canal while holding the lower part of the tube. It may help to pull the outer ear backwards and upwards with the opposite hand. Place the hearing aid behind the ear, so that the hearing aid and tube rest comfortably on the ear, close to your head. The illustrations show an open ear-tip. For further information on ear-tip/earmould types, anchors and procedures, see the separate ear-set user manual provided.
Removing the hearing aid Remove the hearing aid from its position behind the ear. Carefully pull the earpiece out of the ear canal, while holding the lower part of the tube. If the earpiece is provided with an extraction cord, take hold of this and carefully pull the ear-tip out of the ear canal.
Volume adjustment The hearing aid volume is adjusted automatically in accordance with your sound environment. Your hearing aid may furthermore be provided with a volume control, shaped like a small lever. Push the lever upward to gradually raise the volume. Push the lever downwards to gradually lower the volume. In the default setting, any volume adjustment will affect both hearing aids. To alter the increments in which the volume is increased or decreased, consult your hearing care professional.
CAUTION If the volume in the hearing aid is generally too loud or too weak, or the reproduced sounds are distorted, or if you would like any further information, consult your hearing care professional. To turn off the sound completely • Keep pressing the volume control lever downwards after the steady tone has sounded To turn the sound on again • Press the lever upwards or • Change listening program or • Turn the hearing aid off and turn it on again.
Lost partner alarm (Note: Only applicable if this feature has been activated by your hearing care professional). If one of your hearing aids falls off your ear, and/or the battery is exhausted, a tone signal and a spoken message will sound two times in the other hearing aid.
Listening programs Your hearing aid may be provided with five of the following programs, plus either the special Zen program called Zen+ or the Phone+ program.
Zen+ Special Zen program with up to three different Zen styles Phone+ For phone use only. Transmits the telephone sound received in one hearing aid to the other hearing aid. Note that the microphones on the hearing aid to which the sound is transmitted are turned off. If your needs change over time, the combination of listening programs can be altered. The Zen program may be used with amplification so that both the surrounding sounds and the Zen tones are heard together.
Benefits The Zen program may provide a relaxing listening background for some people. When the Zen program is used in a tinnitus management program, its wearer may experience some relief from tinnitus. CAUTION Use of the different Zen programs may interfere with hearing surrounding sounds including speech. The programs should not be used when hearing such sounds is important. Switch the hearing aid to a non-Zen program in those situations.
Switching between the listening programs Each time you switch to another program, an acoustic indicator will sound unless this function has been disabled. Program 1: Program 2: Program 3: Program 4: Program 5: Zen+: Phone+: Message or one short beep Message or two short beeps Message or three short beeps Message or one long and one short beep Message or one long and two short beeps Message or tone or Message or tone In the default setting, both your hearing aids will be affected when you change programs.
Zen+ This program is accessed via a long press (two secs.) on the program button on the hearing aid or the RC-DEX. A short press then allows you to cycle through the available Zen styles. You can exit Zen+ by pressing and holding the program button for two seconds. Phone+ This program is also accessed via a long press (two secs.) on the program button on the hearing aid. You can exit Phone+ by pressing and holding the same program button for two seconds.
Using a telephone When using a telephone, we recommend that you hold the telephone against your head at an angle above your ear, rather than directly against the ear. If the sound is not optimal, try moving the telephone earpiece to a slightly different position.
CLEANING The following cleaning accessories are available for the hearing aid and ear-set*. For cleaning the ear-set, see the user manual “Ear-sets for Widex BTE hearing aids”. 1. Cloth 2. Wax removing tool 3. Cleaning thread Contact your hearing care professional if you need additional supplies of cleaning accessories. * Selection depends on ear-set type.
The hearing aid Clean the hearing aid with the soft cloth after use. WARNING Never use water or cleaning solutions to clean the hearing aid, as this may cause it to malfunction. When the hearing aid is not in use, the battery drawer should be left open, to ventilate the hearing aid and allow it to dry.
ACCESSORIES A variety of assistive listening devices are available for your hearing aid. • RC-DEX • TV-DEX • M-DEX For help in determining whether you could benefit from a remote control or other accessories, please consult your hearing care professional. Audio input The hearing aid can be furnished with an audio shoe. This allows direct connection to different kinds of accessories (FM and CROS/Bi-CROS systems), as well as external audio equipment (radio, TV, etc.).
On the form below, your hearing care professional can make a note of the audio programs you have access to and where they are located. For more information on the use of audio input consult your hearing care professional. Program Program order with audio shoe 1 2 3 4 5 WARNING If the hearing aid is connected to equipment which is connected to the electrical mains, this equipment must meet the safety requirements stated in the international standard IEC 60065.
FM systems An FM system is an assistive listening device that can be used as an accessory for the hearing aid. The FM system from Widex is called SCOLA. The FM system consists of a wireless microphone and a receiver clicked onto the hearing aid via an FM shoe. The SCOLA FM system can be set according to your needs. This may mean that the hearing aid program button will work differently than when using an audio shoe.
IN CASE OF MALFUNCTION The following pages contain some quick advice on what to do if your hearing aid stops working or performs unsatisfactorily. If the problems persist, contact your hearing care professional for assistance. See the “Ear-sets for Widex BTE hearing aids” user manual for information specific to your ear-set.
Problem Possible cause Solution Your two hearing aids are not working in synchrony The connection between the hearing aids is lost Turn the hearing aids off and on again The hearing a. The DEX is used a. Move the DEX closer aids do not beyond the transto the CLEAR hearing respond with mission range aids a correspond- b. Strong electrob. Move away from ing change in magnetic interferknown source of EM volume or ence in the vicininterference program to ity the DEX c. The DEX and the c.
CARING FOR YOUR HEARING AID The hearing aid is a valuable object and should be treated with care. Here are some things you can do to prolong the life of your hearing aid: CAUTION • Turn off your hearing aid when it is not in use. Remove the battery if the hearing aid will not be used for several days. • When the hearing aid is not in use, keep it in its case in a cool, dry location out of reach of children and pets. • Do not expose the hearing aid to extreme temperatures or high humidity.
WARNINGS WARNING Hearing aids and batteries can be dangerous if swallowed or used improperly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact a physician immediately. • Keep hearing aids and their parts, accessories and batteries out of reach of children and anyone else who might swallow such items or otherwise cause injury to themselves. Do not change batteries in front of them and do not let them see where you keep your battery supply.
WARNING • Risk of explosion if battery is replaced by an incorrect type or recharged. Dispose of used batteries according to the instructions. • Never allow others to wear your hearing aid, as this could cause permanent damage to their hearing. • When selecting a listening program, please remember that there are situations in which it is particularly important to be able to hear the surrounding sounds (e.g. traffic, warning signals). • The hearing aid is made of modern non-allergenic materials.
WARNING • Be aware that the use of any type of hearing aid may involve a slightly increased risk of infection in the ear canal. An infection can arise as a result of inadequate ventilation of the ear. We therefore recommend that you remove the hearing aid and ear-set from your ear at night to allow the ear canal to be ventilated. Make sure that you clean and inspect your hearing aid and ear-set as required.
CAUTION • Your hearing aid has been tested for interference according to international standards. Nevertheless, it is possible that unforeseen interference may occur in the hearing aid due to electromagnetic radiation from other products such as alarm systems, room surveillance equipment and mobile phones.
ADVICE NOTE • The hearing aid will not restore normal hearing and will not prevent or improve a hearing loss resulting from organic conditions. However, the hearing aid can help you to make the best possible use of your remaining hearing ability. You should also bear in mind that it can take time to get used to a new hearing aid and new sounds. • In most cases, using the hearing aid infrequently will not permit you to gain full benefit from it.
REGULATORY INFORMATION FCC ID: TTY-C49 IC: 5676B-C49 Federal Communications Commission Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
NOTE: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Changes or modifications to the equipment not expressly approved by Widex could void the user’s authority to operate the equipment.
Conformément à la réglementation d’Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d’un type et d’un gain maximal (ou inférieur) approuvé pour l’émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à l’intention des autres utilisateurs, il faut choisir le type d’antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.
Hereby, Widex A/S declares that this C4-9 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration of Conformity can be found at: http://www.widex.
Hearing aids, accessories and batteries should not be disposed of with normal household waste. Please consult your national Widex distributor for advice on how to dispose of these items.
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