User's Manual Part 2

TROUBLESHOOTING

Problem Possible cause Solution

The device does not

work

a) Device battery low

b) The mobile phone is

set to silent mode

c) Hearing aid battery

low

d) Out af range

a) Charge device bat-

tery

b) Set to normal

mode

c) Change hearing

aid’s battery

d) Bluetooth has a

range up to 10 m.

No sound a) Not connected via

Bluetooth

a) Repeat the pairing

process

If the problems persist, contact your hearing care professional.

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