Troubleshooting guide

In case of malfunction
Should your hearing aid be completely or periodi
-
cally dead, try the following before consulting your
Hearing Healthcare Professional:
•
Make sure the hearing aid is switched on to
the “M” position.
•
Check that the earmold is not blocked by
wax. Remove the earmold from the tubing
and try to blow air through the earmold with
a small blower.
•
Disconnect the tubing from the hook of the
hearing aid and check if there is moisture in
the tubing.
•
Change the battery and make sure the new
battery is correctly inserted.
•
See the Troubleshooting guide p. 22-23.
Never try to open or repair
the hearing aid yourself
as it may void the warranty.
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