Troubleshooting guide

Troubleshooting guide
Symptom Cause Possible Remedy
Dead Not turned on Turn on
Battery low/dead Replace battery
Battery incorrectly
inserted
Insert battey
correctly
Poor battery
contacts
See your Hearing
Healthcare
Professional
Blocked earmold Clear earmold
blockage
Hearing instru-
ment in the “T”
(Telecoil) position
Switch to “M”
(Microphone)
position for normal
listening
Inter-
mittent
Battery contacts
dirty
See your Hearing
Healthcare
Professional
On-Off switch dirty Move On-Off switch
several times
Not Loud
Enough
Battery low Replace battery
Perceive change in
hearing
See your Hearing
Healthcare
Professional
Blocked earmold Clear earmold
blockage
Earwax blockage in
your ear
See your physician
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