Troubleshooting guide

Symptom Cause Possible Remedy
Whistles Earmold loose Remove and
reinsert
Earmold too small New earmold
required
Crack in tubing See your Hearing
Healthcare
Professional
Crack in
hook/elbow
See your Hearing
Healthcare
Professional
Telecoil
Does Not
Function
Telephone not
hearing aid
compatible
Switch to “M”
position and
resume telephone
conversation
Possible broken
telecoil
See your Hearing
Healthcare
Professional for
telecoil repair
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