User manual

32
IN CASE OF MALFUNCTION
Problem Possiblecause Solution
Thehearing
aidis
completely
silent
Thehearingaidis
notturnedon
Makesurethebattery
draweriscompletely
closed
Thebatterydoesnot
work
Insertanewbatteryin
thehearingaid
Thehearing
aidvolumeis
notpowerful
enough
Yourearisblocked
byearwax
ContactyourENT
doctorphysician
Yourhearingmay
havechanged
Contactyourhearing
careprofessional
Theearwireisnot
properlyconnected
tothehearingaid
Checkthattheearwire
connectorinthehearing
aidiscompletely
inserted
Thehearing
aidwhistles
continuously
Yourearisblocked
byearwax
ContactyourENT
doctorphysician
Yourtwo
hearingaids
arenot
workingin
synchrony
Theconnection
betweenthehearing
aidsislost
Turnthehearingaidsoff
andonagain
Thehearing
aidsdonot
respondwith
acorrespond-
ingchangein
volumeor
programto
theDEX
a TheDEXisused
beyondthetrans-
missionrange
b Strongelectro-
magneticinterfer-
enceinthevicinity
c TheDEXandthe
SUPERhearing
aidsarenot
matched
a MovetheDEXcloser
totheSUPERhearing
aids
b Moveawayfrom
knownsourceofEM
interference
c Checkwithhearing
careprofessionalto
makesureDEXis
matchedwithSUPER
hearingaids