USER INSTRUCTIONS THE SUPER™440 SERIES S4-VS model RIC/RITE Receiver-in-canal/ Receiver-in-the-ear
YOUR HEARING AID (To be filled out by the hearing care professional) Date: _____________________________________ Battery size: _______________________________ 2
CONTENTS SYMBOLS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 THE HEARING AID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Right/left identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Acoustic indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 The battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SYMBOLS The following symbols will be used throughout the manual: WARNING Messages with this heading indicate serious adverse reactions, potential safety hazards and inadequate performance of device. CAUTION Messages with this heading indicate/include information regarding any special care to be exercised. Non-ionizing radiation Not for general waste.
THE HEARING AID The illustration below shows the hearing aid without the ear-set. The ear-set consists of an earwire and an ear-tip or earmold, in which the receiver is placed. 1. 2. 3. 4. 5.
NOTE In addition to these user instructions, a separate user manual is provided describing the various ear-set solutions available for your hearing aid: “Ear-sets for Widex BTE hearing aids”. WARNING This booklet and the manual “Ear-sets for Widex BTE hearing aids” contain important information and instructions. Read these booklets carefully before you start using the hearing aid. NOTE Your hearing aid, ear-set and accessories may not look exactly as illustrated in this booklet.
They are to be programmed by licensed hearing care professionals (audiologists, hearing aid specialists, otolaryngologists) who are trained in hearing (re)habilitation as well as tinnitus management. Description of device Your SUPER™ hearing aid is used with an ear-set which consists of an earwire and an ear-tip or earmold, in which the receiver is placed.
Right/left identification The arrow shows the position of the identification mark (red mark = right and blue mark = left). Acoustic indicators The hearing aid may be set to produce a signal to indicate the use of certain functions. The signal may be a spoken message or tones adjusted by the hearing care professional in consultation with you. The signal can also be deactivated.
The battery We recommend zinc-air batteries. Use a size 675 battery for the hearing aid. To obtain replacement batteries, please consult your hearing care professional. It is important to take note of the expiration date and the recommendations on the battery pack regarding disposal of used batteries. Inserting the battery Before inserting a new battery into the hearing aid, remember to remove the adhesive tab. Once the tab has been removed, the battery will start functioning after a few seconds.
Place the battery in the drawer, so that the plus (+) sign on the battery faces upward. You can use the battery magnet provided to steer the battery into place. If the battery drawer does not close easily, the battery is incorrectly inserted. When changing battery, it is a good idea to hold the hearing aid over a table. The hearing aid may be provided with a battery drawer without a nail grip, which means that you need a tool to open the battery drawer.
The battery drawer is opened as illustrated. Low battery indication An acoustic indicator will sound when the battery is nearly exhausted, unless this function has been disabled (see page 8). We recommend that you always have a spare battery with you. WARNING Never leave an exhausted battery in the hearing aid. Exhausted batteries may leak, damaging the hearing aid. WARNING Your hearing aid may stop functioning, for instance if the battery is exhausted.
Turning the hearing aid on and off The battery drawer of the hearing aid also functions as the on/off switch. Close the battery drawer completely to turn on the hearing aid. An acoustic indicator will indicate that the hearing aid has been switched on, unless this function has been disabled. To turn off the hearing aid, open the battery drawer slightly to the first position where a click is felt. Please remember to turn off the hearing aid when it is not in use.
Positioning the hearing aid in the ear Hold the earmold with your thumb and forefinger and slowly guide it into your ear canal until you feel resistance. Let go of the earmold and use the tip of your forefinger to gently push it into your ear until it rests comfortably in your ear canal. To help position the earmold properly you could pull the outer ear backwards and upwards with the opposite hand. Place the hearing aid behind the ear, so that the earwire rests comfortably on the ear, close to your head.
Removing the hearing aid Remove the hearing aid from its position behind the ear. Hold the earmold with your thumb and forefinger and pull gently. WARNING Do not pull the earwire to remove the earmold, as this may damage the earwire. If it is difficult, you can try to move the earmold carefully from side to side. It may also help to pull the outer ear backwards and upwards with the opposite hand.
Volume adjustment The hearing aid volume is adjusted automatically in accordance with your sound environment. Your hearing aid is provided with a volume control, shaped like a small lever (unless your hearing care professional has removed it for you). Push the lever upwards to gradually raise the volume. Push the lever downwards to gradually lower the volume. In the default setting, any volume adjustment will affect both hearing aids.
CAUTION If the volume in the hearing aid is generally too loud or too weak, or the reproduced sounds are distorted, or if you would like any further information, consult your hearing care professional. To turn off the sound completely: • Keep pressing the volume control lever downwards after the steady tone has sounded.
Lost partner alarm (Note: Only applicable if this feature has been activated by your hearing care professional). If one of your hearing aids falls off your ear, and/or the battery is exhausted, a tone signal and a spoken message will sound two times in the other hearing aid, and a diode will flash on both hearing aids. When the lost hearing aid is repositioned, and/or the battery is exchanged, the diodes stop flashing.
T In this program you listen via the telecoil (T) and not via the hearing aid microphones (M). The telecoil is used where a loop system is installed. If you activate the telecoil program, you listen to a specific sound source and shut out surrounding sounds. M+T In this program you listen via the hearing aid microphones (M) and the telecoil (T). Zen Generates different kinds of tones. Classic Designed for long-term users of super power hearing aids.
If your needs change over time, the combination of listening programs can be altered. CAUTION When selecting Phone+ as listening program, please remember that there are situations in which it is particularly important to be able to hear the surrounding sounds. Zen program Your hearing aid may be provided with a unique optional listening program called Zen. It makes musical tones (and sometimes a rushing noise) in the background using the latest in fractal technology.
Benefits The Zen program may provide a relaxing listening background for some people. When the Zen program is used in a tinnitus management program, its wearer may experience some relief from tinnitus. Indications for use The Zen program is intended to provide a relaxing sound background (i.e., music/noise source) for adults who desire to listen to such a background in quiet.
• “Long-press” option – the program button is pressed and held for more than 1 second. Up to three Zen styles are available. A “short-press” of the program button in the long-press mode will allow you to cycle through the available Zen styles. You can exit the “long-press” mode by pressing and holding the program button for more than a second.
Use your hearing aid and the Zen program according to the directions and schedule recommended by your hearing care professionals. Risks There are no known risks or side effects associated with the use of the Zen program.
Switching between the listening programs Each time you switch to another program, an acoustic indicator will sound unless this function has been disabled. Program 1: Program 2: Program 3: Program 4: Program 5: Zen+: Phone+: One short beep or message Two short beeps or message Three short beeps or message One long and one short beep or message One long and two short beeps or message Tone or message or Tone or message In the default setting, both your hearing aids will be affected when you change programs.
Zen+ This program is accessed via a long press (more than 1 sec.) on the program button. A short press then allows you to cycle through the available Zen styles. You can exit Zen+ by pressing and holding the program button for more than one second. Phone+ This program is also accessed via a long press (more than 1 sec.) on the program button. You can exit Phone+ by pressing and holding the same program button for more than one second.
Using a telephone When using a telephone, we recommend that you hold the telephone against your head at an angle above your ear, rather than directly against the ear. If the sound is not optimal, try moving the telephone earpiece to a slightly different position.
CLEANING The following cleaning accessories are available for the hearing aid and ear-set.* For cleaning the ear-set, see the user manual “Ear-sets for Widex BTE hearing aids.” 1. Cloth 2. Brush 3. Wax removing tool 1 2 3 Contact your hearing care professional if you need additional supplies of cleaning accessories.
Clean the hearing aid with the soft cloth after use. WARNING Never use water or cleaning solutions to clean the hearing aid, as this may cause it to malfunction. When the hearing aid is not in use, keep it in a warm, dry place with the battery drawer open to ventilate the hearing aid and allow it to dry.
ACCESSORIES A variety of assistive listening devices are available for your hearing aid. • RC-DEX • TV-DEX • M-DEX For help in determining whether you could benefit from a remote control or other accessories, please consult your hearing care professional.
IN CASE OF MALFUNCTION The following pages contain some quick advice on what to do if your hearing aid stops working or performs unsatisfactorily. If the problems persist, contact your hearing care professional for assistance. The advice relates only to the hearing aid. Also see the user manual “Ear-sets for Widex BTE hearing aids”.
Problem Possible cause Solution The hearing aid whistles continuously Your ear is blocked by earwax Contact your ENT doctor/physician Your two hearing aids are not working in synchrony The connection Turn the hearing aids between the hearing off and on again aids is lost a. Move the DEX closer The hearing a. The DEX is used to the SUPER hearing aids do not beyond the transaids respond with mission range a correspond(> 1 m/3 feet) b. Move away from ing change in b.
CARING FOR YOUR HEARING AID The hearing aid is a valuable object and should be treated with care. Here are some things you can do to prolong the life of your hearing aid: CAUTION • Turn off your hearing aid when it is not in use. Remove the battery if the hearing aid will not be used for several days. • When the hearing aid is not in use, keep it in its case in a dry location out of reach of children and pets. • Do not expose the hearing aid to extreme temperatures or high humidity.
WARNINGS WARNING Hearing aids and batteries can be dangerous if swallowed or used improperly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact a physician immediately and the 24 Hour National Button Battery Ingestion Hotline at (202) 625-3333. • Keep hearing aids and their parts, accessories and batteries out of reach of children and anyone else who might swallow such items or otherwise cause injury to themselves.
WARNING • Risk of explosion if battery is replaced by an incorrect type or recharged. Dispose of used batteries according to the instructions on the battery pack. • Never allow others to wear your hearing aid, as this could cause permanent damage to their hearing. • When selecting a listening program, please remember that there are situations in which it is particularly important to be able to hear the surrounding sounds (e.g. traffic, warning signals).
WARNING • Do not wear your hearing aid during radiation, X-rays, MRIs, CT or other medical treatments and scans. The emissions from these procedures as well as from other types of radiation, such as that in a microwave oven, can damage your hearing aid. Radiation from, for example, room surveillance equipment, burglar alarms and cell phones is weaker and will not damage the hearing aid but may create audible interference.
ADVICE NOTE • The hearing aid will not restore normal hearing and will not prevent or improve a hearing loss resulting from organic conditions. However, the hearing aid can help you to make the best possible use of your remaining hearing ability. You should also bear in mind that it can take time to get used to a new hearing aid and new sounds. • In most cases, using the hearing aid infrequently will not permit you to gain full benefit from it.
REGULATORY INFORMATION The following Table summarizes the technical details of the WidexLink technology as it is implemented in the SUPER™ hearing aids. Hearing aids RC-DEX TM-DEX Bluetooth* - NOAHlink Antenna type Inductive antenna Inductive antenna Inductive antenna Embedded ceramic antenna Antenna dimensions Ø1.8 mm, Ø8 mm, Ø6 mm, L - 6.
Hearing aids RC-DEX TM-DEX Bluetooth* - NOAHlink Channel Single channel radio Single channel radio Single channel radio 5 logical channels Bandwidth 660 kHz (-15 dB) 660kHz (-15 dB) 660kHz (-15 dB) 1 MHz Data-rate 212 kbit/ second (raw channel capacity) 212 kbit/ second (raw channel capacity) 212 kbit/ 2.
(Benefits) The use of wireless transmission allows convenient and synchronized control of hearing aid functions. The SUPER wireless hearing aids share input information between the two partner hearing aids. In so doing, the wearers would experience the following additional user benefits (only when wearing binaural SUPER hearing aids). Synchronization of volume control settings between hearing aids – The volume in both hearing aids will change when the VC is adjusted on one ear.
(Contraindications): • Congenital or traumatic deformity of the ear • Active drainage from the ear within 90 days • History of rapid progressive hearing loss within previous 90 days • Acute or chronic dizziness • Sudden unilateral hearing loss in previous 90 days CAUTION (Risks) The use of the SUPER/DEX should not interfere with other devices such as a pacemaker.
RADIO TRANSMITTER / CABLES / TRANSDUCERS The SUPER™ series hearing aid contains a radio transmitter / receiver with the following Radio transmitter parameters: • Frequency (range): 10.6 MHz (10.2 – 11.
QUALITY OF SERVICE FOR WIRELESS TECHNOLOGY IN THE WIDEXLINK SYSTEM WidexLink wireless technology enables communication between two partners of a binaural pair of SUPER hearing aids and with their matched external devices. The requirements for the quality of service (QoS) vary among the various components and their intended user scenarios.
Wireless Security Measures Security of the wireless signals is assured through device system design that includes: • Individual MAC address for each unit which is checked during each transmission. • A built-in pairing table which specifies valid and legitimate pairing among units • A proprietary Widex communication protocol which checks the package numbers during each transmission. • A Cyclic Redundancy Check (CRC) to check data validity and correct errors.
GUIDANCE AND MANUFACTURER’S DECLARATION Electromagnetic emissions The SUPER™ series hearing aids are intended for use in the electromagnetic environment specified below. The customer or the user of a SUPER™ series hearing aid should assure that it is used in such an environment. Emissions test Compliance Electromagnetic environment - guidance RF emissions CISPR 11 Group 2 The SUPER™ hearing aid must emit electromagnetic energy in order to perform its intended function.
Electromagnetic immunity The SUPER™ series hearing aids are intended for use in the electromagnetic environment specified below. The customer or the user of a SUPER™ series hearing aid should assure that it is used in such an environment. Immunity Test IEC 60601 Test level Compliance level Electromagnetic environment – guidance Electrostatic ± 6 kV condischarge tact (ESD) ± 8 kV air IEC 61000-4-2 ± 6 kV contact Floors should be ± 8 kV air wood, concrete or ceramic tile.
Immunity Test IEC 60601 Test level Compliance level Electromagnetic environment – guidance Voltage dips, short interruptions and voltage variations on power supply input lines IEC 61000-4-11 <5 % UT (>95 % dip in UT) for 0.
Electromagnetic immunity – cont. The SUPER™ series hearing aids are intended for use in the electromagnetic environment specified below. The customer or the user of a SUPER™ series hearing aid should assure that it is used in such an environment.
Immunity Test IEC 60601 CompliElectromagnetic environTest level ance level ment – guidance Where P is the maximum output power rating of the transmitter in watts (W) according to the transmitter manufacturer and d is the recommended separation distance in meters (m). Field strengths from fixed RF transmitters, as determined by an electromagnetic site survey a, should be less than the compliance level in each frequency range b.
NOTE 1 At 80 MHz and 800 MHz, the higher frequency range applies. NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and reflection from structures, objects and people. a. Field strengths from fixed transmitters, such as base stations for radio (cellular/cordless) telephones and land mobile radios, amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with accuracy.
Rated maximum output power of transmitter (W) Separation distance according to frequency of transmitter (m) 150 kHz to 80 MHz d = 1.2 √P 80 MHz to 800 MHz d = 1.2 √P 800 MHz to 2.5 GHz d = 2.3 √P 0.01 0.12 0.12 0.23 0.1 0.38 0.38 0.73 1 1.2 1.2 2.3 10 3.8 3.8 7.
(EMI/EMC Compliance). The SUPER™ hearing aid complies with the following EMC/EMI standards: Standard Test type Note 47 CFR Part 15, subpart C RF emissions USA Federal Communications Commission (FCC) requirements for intentional radiators. EN 303 330-2 RF emissions V1.3.1 incl. Spurious emission EMC and radio spectrum matters for Short Range Devices in the frequency range 9 kHz – 25 MHz IEC 60601-12:2007 *adapted protocol EMC emission Immunity, RF and ESD Medical electrical equipment.
IMPORTANT NOTICE FOR PROSPECTIVE HEARING AID USERS Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists, or otorhinolaryngologists.
Children with hearing loss In addition to seeing a physician for a medical evaluation, a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation since hearing loss may cause problems in language development and the educational and social growth of a child. An audiologist is qualified by training and experience to assist in the evaluation and rehabilitation of a child with a hearing loss.
FCC ID: TTY-S4VS IC: 5676B-S4VS Federal Communications Commission Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
— Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. — Consult the dealer or an experienced radio/TV technician for help. NOTE: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Conformément à la réglementation d’Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d’un type et d’un gain maximal (ou inférieur) approuvé pour l’émetteur par Industrie Canada.
Hereby, Widex A/S declares that this S4-VS is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration of Conformity can be found at: http://www.widex.
Hearing aids, accessories and batteries should not be disposed of with normal household waste. Please consult your national Widex distributor for advice on how to dispose of these items.
Manufacturer CIB242/0712 ¡9 514 0157 0010¤ ¡#01v¤ Printed by HTO / 2012-07 9 514 0157 041 #02
