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Forensic RTX™410-QJ

USER MANUAL

Revised May 17, 2010

Thank you for purchasing WiebeTech’s Forensic RTX410-QJ. Forensic RTX410-QJ features

WiebeTech’s write-blocked technology, quadruple connectivity for each bay, and power/access LEDs all

inside of a tough, durable aluminum frame and lid. The latest feature of Forensic RTX is the new front

panel, with power LEDs for the interface boards as well as HPA/DCO detection on bays 1 and 3.

Whether in the field or in a lab Forensic RTX is a must-have for forensic investigators.

Features

• TrayFree™ technology! Simply slide in a SATA drive and shut the door. Each SATA bay offers a

lock for additional security, and shock protection for longer drive life. All metal bays.

• Copy data from IDE or SATA drives. Bays one (PATA) and three (SATA) are write-blocked. Bays

two and four (SATA) are read/write making it possible to write to SATA drives from the write-

blocked drives.

• Quadruple connectivity. Forensic RTX410-QJ comes with all the cables you need to connect to

eSATA, FireWire 800, FireWire 400 and USB.

• Each hard drive has its own data channel for maximum speed.

• Power and access LEDs let you know status of your hard drives.

• Sturdy aluminum case provides excellent heat dissipation and rugged durability.

• Heavy duty handle allows for easy transport.

• HPA/DCO detection for write-blocked bays.

• Power LEDs for interface boards

Summary of content (11 pages)

PAGE 1
Forensic RTX™410-QJ USER MANUAL Revised May 17, 2010 Thank you for purchasing WiebeTech’s Forensic RTX410-QJ. Forensic RTX410-QJ features WiebeTech’s write-blocked technology, quadruple connectivity for each bay, and power/access LEDs all inside of a tough, durable aluminum frame and lid. The latest feature of Forensic RTX is the new front panel, with power LEDs for the interface boards as well as HPA/DCO detection on bays 1 and 3.
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CRU-WiebeTech Forensic Device User Advisory We recommend that you perform a final check on this product. Prior to first use, please verify that the write-blocking function of this product is working properly. This is easily done: attach a known good formatted drive, and verify that the drive mounts properly on your computer. Use a drive that has data on it that you are willing to overwrite. Transfer files to the drive. The files will appear to transfer to the drive.
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CRU-WiebeTech 1. Pre-Installation Steps 1.1 Forensic RTX410-QJ Accessories Check the accessories with your Forensic RTX410-QJ. Please contact WiebeTech if any parts are missing or damaged. The box should contain the following items: Accessories Forensic RTX410-QJ unit 2.5-inch SATA HDD holster eSATA to eSATA cable FireWire 800 to 800 cable FireWire 800 to 400 cable Quantity 1 1 4 4 4 USB cable Power cord Packet of screws and keys Manual and Warranty Information 4 1 1 (on CD) 1.
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CRU-WiebeTech 2. Using Forensic RTX410-QJ 2.1 Installing a Host Bus Adapter (HBA) (Optional) Install a host bus adapter (HBA) with FireWire 800 or eSATA ports into an empty expansion slot inside your computer. If your computer already has available FireWire or eSATA ports, or if you would rather use USB, you can skip this step. Compatible cards are available from WiebeTech (www.wiebetech.com). The following general steps will work for most cards.
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CRU-WiebeTech 2.3.1 IDE/PATA HDD: 3.5-inch For IDE/PATA drives, pull gently on the handle to slide the tray out. If the tray doesn’t slide out easily, do not continue to pull on the handle. Check the lock and make sure that the tray is unlocked. Once the tray is out, remove the tray’s top and bottom coverings with the leverage key. Attach your IDE/PATA drive to the ribbon cable and to the 4-pin power cable. Leverage Key Put the drive into the tray and secure it with screws.
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CRU-WiebeTech 2.3.3 SATA HDD: 2.5-inch Open up one of the SATA bays. Slide the 3.5-inch to 2.5-inch converter in with the SATA connection towards the back and the black grilled top facing up as the picture below shows. Place the 2.5-inch SATA HDD into the drive slot located on the front of the 3.5-inch to 2.5-inch converter. When the 2.5-inch drive makes its connection inside of the 3.5-inch to 2.5-inch converter then you can push the converter all the way inside the TrayFree bay.
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CRU-WiebeTech 2.4 Forensic RTX410-QJ Host Connections Connect the eSATA, FireWire or USB cable from the computer into the port on the Forensic RTX410-QJ. eSATA USB FireWire 800 2.5 Connecting Forensic RTX410-QJ to your Computer Plug in the data cables and power cord. The Forensic RTX410-QJ connects to your computer through FireWire, eSATA or USB. Each drive has its own dedicated connection for maximal data speeds. Plug one end of each cable to the back of the unit.
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CRU-WiebeTech 3. Usage with Mac and Windows Operating Systems 3.1 Usage with Macintosh Computers 3.1.1 Compatibility The Forensic RTX410-QJ is Plug-and-Play compatible under OS X. No drivers are needed. The USB2 port is USB 1.1 compatible. 3.1.2 Using Volumes If the hard drive attached to the Forensic RTX410-QJ is already formatted, an icon representing the drive’s volume will appear (mount) on the desktop. You can begin using the volume right away.
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CRU-WiebeTech 4. HPA/DCO 4.1 HPA/DCO Indication Forensic RTX’s write-block LED will blink if a drive containing a hidden area (called an HPA or DCO) is connected. If the drive does not have an HPA or DCO, the LED will light solid. See http://www.wiebetech.com/hpa_dco.php for more information. 4.2 HPA/DCO Mode Setting (Requires USB or FireWire connection) By default, the Forensic RTX is shipped on mode #1, leaving the HPA and DCO areas “as is” on the hard drive.
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CRU-WiebeTech 5. Firmware Updates (Requires USB or FireWire connection) Your WiebeTech Forensic RTX may require an update to its firmware. The Forensic Software Utility can recognize this and install the appropriate firmware on your device. If your product is running outdated firmware, you will see the following message upon activation of the Forensic Software Utility: 1. Click “Proceed with Update” to begin the update process. 2. You will see a status bar showing the progress of the update. 3.
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CRU-WiebeTech It could be a background application like Sherlock or the Finder. This is not a defect or issue caused by the WiebeTech device. Try invoking the Force Quit feature in OS X to see what software may be running. For Windows XP, the equivalent command is CTRL-SHIFT-ESC. Drives connected to the computer via eSATA cannot be ejected in Windows the way FireWire drives can. However, freeware utilities are available on the internet that provide a similar function.