User Guide Digital Video Surveillance System V 1.
WiLife, Luk, Luk Camera, Werks Software, LukWerks, and My LukWerks are trademarks of WiLife Inc. Microsoft .NET Framework, Microsoft, Windows, Windows Me, Windows XP, Windows 2000 are trademarks of Microsoft Corporation. All other product or service names are the property of their respective owners. Portions of the WiLife hardware and software have pending patents.
Table of Contents WELCOME TO LUKWERKS ..................................................................................................................1 Introduction..............................................................................................................................................1 Overview of LukWerks .............................................................................................................................1 System Components ....................................
LukWerks User Guide SETTING SYSTEM OPTIONS .............................................................................................................. 28 Overview of Werks Settings ..................................................................................................................28 Werks Setup Tabs .............................................................................................................................28 Camera Options ...................................................
LukWerks User Guide Internet Filters ...................................................................................................................................65 LukWerks Firewall Requirements.....................................................................................................65 Microsoft Firewall ..................................................................................................................................66 Norton Internet Security 2001 - 2005 ..................
1 Welcome to LukWerks Introduction Thank you for purchasing the LukWerks Video Surveillance System. As you already know, LukWerks is a robust video monitoring system for your home or small business allowing you to view live, streaming video from up to six cameras. State-of-the-art Luk Cameras capture digital-streaming, fullcolor video and transmits the live feed to the Werks software application, which provides a user interface that is both userfriendly and powerful.
Welcome to LukWerks LukWerks User Guide BASIC CONCEPTS Before we dive into the overviews and how-to’s, let’s spend a few minutes explaining some basic concepts of the LukWerks system. 1. Easy Setup One of our first design goals was to deliver a system that you could setup in 15 minutes without special tools, drilling holes, running wires, or configuring networking equipment.
Welcome to LukWerks LukWerks User Guide with stunning live views into every camera while simultaneously recording any motion or scheduled events. Additionally, Werks uses a powerful alerts engine that communicates with your email server to notify up to ten e-mail addresses or cell phones that a camera has detected and recorded motion.
Welcome to LukWerks LukWerks User Guide System Components LUK CAMERAS Luk Cameras are the smartest cameras on the market. At their core is a 400MHz processor. Using the processor, they automatically adjust the video picture for changing light conditions (auto-brightness), detect motion, and encode video using Windows Media 9 Video file format. When the camera detects motion within zones you specify, it alerts Werks to record the event, which it saves to the LukWerks Video folder.
Welcome to LukWerks LukWerks User Guide Note: You can find longer CAT 5e cable cables in our online store at www.lukwerks.com. RECEIVER The Receiver module provides the interface between the PC and the power line data link. It communicates with the PC via the USB. The PC sends commands to the cameras to configure and control them. It receives status from these units, as well as the compressed video streams. The receiver is not powered by the plug.
Welcome to LukWerks LukWerks User Guide User’s Guide Chapters We designed this manual to be the ultimate resource for learning, understanding, and using the multi-faceted features within the Werks application to meet your personal or small business expectations. The content of the User’s Manual is laid out into five chapters, the first of which you have nearly completed.
2 LukWerks User Guide Getting Started Overview WiLife’s Werks application is very easy to deploy because of an installation process that we designed to be user-friendly. Depending on how comfortable you feel installing the application, you can choose to use the QuickStart instructions (found in the Installation Kit) or the comprehensive installation instructions provided in this chapter.
Getting Started LukWerks User Guide Starter Kit Contents Before you begin the installation process, please review the contents of the kit to verify that all of the components necessary for a successful install are inside. If any of these listed items are not in the kit, please contact WiLife Customer Support for assistance. INDOOR STARTER KIT Werks Installation CD Quick Start Guide USB Receiver USB Cable (6 ft.) Luk Camera Camera Power Supply Cat5 Cable (8 ft.
LukWerks User Guide A. WELCOME TO THE INSTALL WIZARD The Werks install is ready to start. Simply click the NEXT> button to begin. A. IF NECESSARY, WERKS WILL GUIDE YOU THROUGH THE INSTALLATION OF MICROSOFT .NET FRAMEWORK The Microsoft .NET Framework is a collection of tools used by many software programs. Some computers already have Microsoft's .NET Frame installed as part of other applications. For those that do not yet have .NET installed, we will install it now.
Getting Started LukWerks User Guide If you do not agree with the terms of the agreement, click the “I do not accept the terms in the license agreement” radio button and the installation will be terminated. Note: A copy of the license agreement can be found in two places: 1) In this user guide; and 2) on the program CD. The filename is License.htm. You will also have the opportunity to change the destination folder of the Werks System. The default location is C:\Program Files\LukWerks.
Getting Started LukWerks User Guide SET UP REMOTE VIEWING ACCOUNT This screen allows you to enable remote viewing on Internet-connected machines. What is remote viewing? It is the ability to access live video from your cameras from anywhere in the world using a Windows® Media enabled Internet browser or cell phone. The default option on this screen is to create a new remote viewing account. If you want to create a new account, simply click Next>.
Getting Started LukWerks User Guide and performance of the LukWerks system. PLUG IN YOUR CAMERA With the receiver plugged into your electrical outlet, you are ready to plug in your cameras. 1) Start by installing your cameras in a location near your PC. This makes it easier to adjust the focus if necessary. Once you have focused your camera, select a new location for the camera and use one of the convenient mounting options to place your camera on a desktop, window, or wall.
Getting Started LukWerks User Guide Firewall Setup It is very likely that you have one of many Firewall applications running on your computer. These applications protect your computer from unwanted network connections, which sometimes are the result of viruses. Because Werks creates a new network using your home wiring and uses your Internet connection for email and remote viewing, you will need to configure your firewall to allow these connections.
Getting Started LukWerks User Guide Windows Firewall Auto-Alert McAfee Auto-Alert Message Additional Cameras You can have up to six Luk Cameras in each LukWerks system. Adding new cameras is easy. Check our website periodically for news regarding any new cameras being released. STEP 1 – POSITION YOUR CAMERA a. Select a location for your camera. Use one of the convenient mounting options to secure your camera to a flat surface, window or wall.
Getting Started LukWerks User Guide Once the camera appears, you can change its configuration, set a name, or adjust the picture options. (See the chapter on Setting System Options for information on these settings.) b. You did set a custom password If you HAVE set a custom camera password, you need to complete a few additional tasks. This is necessary because new cameras are shipped with no password (different from the custom password you have set). Therefore, Werks will not automatically identify it.
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3 Using the Werks Application LukWerks User Guide Using the Werks Application Overview Werks provides a powerful-but-simple interface for managing cameras, recording video, tracking alerts, and configuring remote viewing. Once you learn a few of the basic elements, most operations are easy and intuitive. TWO OPERATING MODES: FULL AND BACKGROUND The Werks application has two operating modes: Full and Background.
Using the Werks Application LukWerks User Guide Live View The Live View is the first screen that appears when you open Werks. From here, you can monitor live video feeds, change screen layouts, and enable and disable cameras and email alerts. This is a screen shot of the Live View, showing the components of the screen. Inspect the Video Windows Werks can display between 1 and 6 video windows depending on your choice of Viewing Modes.
Using the Werks Application LukWerks User Guide Enable and Disable Alerts Once you setup your email alerts you can quickly set the alert state from the main view. This feature is great for enabling email alerts as you leave for work or on a vacation, and turning them back off once you get home (no need getting email indicating you’re moving around your house). Click Enable and Disable Enabled Disabled From the main Live View, you Enable and Disable Email Alerts by clicking on the camera number – .
Using the Werks Application LukWerks User Guide If you select to save the frame in JPEG format, you have the ability to select the quality setting by entering a quality figure (from 1 to 100%) or manually moving the quality bar, as shown in the graphic below. The default name of the file represents the camera name and date. However, you can change the filename. Werks also remembers the last file type you selected, the directory you saved the last image to, and the quality options you selected.
Using the Werks Application LukWerks User Guide Playback View Playback View allows you to find, view, and manage your recorded video segments, which Werks stores in a database on your computer. Your cameras create these segments according to your settings. By default, each camera is set to record when motion is sensed. You can also set the camera to record continuously during specific times or inhibit recording using the Recording Scheduler.
Using the Werks Application LukWerks User Guide CHANGE DATE/TIME WINDOW TIMESCALE To navigate using the Date/Time Header, left-click and drag your mouse on the header area above the timelines. (This is the area with the dates and times.) Drag the time-line left or right and the whole thing moves. And you can even keep dragging beyond the limits of the time-line if you want to! The top of the Search Navigation window displays dates and times for each time division.
Using the Werks Application LukWerks User Guide QUESTIONS What do the colored buttons next to the camera names mean? • A green button signifies that the camera is enabled for Playback mode. • A gray button indicates the camera has been disabled for Playback mode. The green and red video segments will not display. These are inter-active buttons. You can turn the video for a camera On or Off from. To turn Off the video for a camera, for example, click the green button next to the camera name.
Using the Werks Application Button LukWerks User Guide Description Button Description Click to play video Click to pause video Go to the start of the last (or current) video segment Go to the start of the next video segment Step back Step forward Video slow motion Video fast motion (turn jog dial counter-clockwise) (turn jog dial clockwise) Use Keyboard Playback Controls Werks has several keyboard shortcuts, which allow you to quickly navigate through video clips.
Using the Werks Application LukWerks User Guide choose Protect Video Segment. You can easily identify a protected video segment because it will show red rather than green in the navigation window. (See Managing Disk Usage in the chapter on Werks Options for more details on disk space usage.) Note: You can also protect a video segment by right-clicking on a green video segment in the timeline and selecting Protect Video.
Using the Werks Application LukWerks User Guide remembers it and keeps these addresses for the next time you send video via email. ADDING AN EMAIL ADDRESS 1) Click the ADD… button. The Add Email Recipient screen displays. 2) Click the Email Address radio button. 3) Enter your email address in the available field. 4) Click OK. The email address is added to the list of Email/cell phone addresses.
Using the Werks Application LukWerks User Guide Use Remote Viewing When you enable Remote Viewing, the Werks PC becomes a video server ready to publish video through the secure LukWerks network over the Internet to you, wherever you are. LukWerks intelligently creates the most efficient path through your local routers to your remote device. You connect to your video feed by going to www.wilife.com and logging into your My LukWerks account – using your username and password (or PIN for cell phones).
4 Setting System Options The default configuration of your LukWerks system provides you with all of the basic features activated allowing you to have your own professional video surveillance system running in minutes. However, Werks gives you the ability to change the settings in order to enable additional features like email alerts and remote viewing. You find these options in the Werks Setup dialog, which you access by clicking the SETUP button from the Live or Search windows.
Setting System Options LukWerks User Guide Camera Options Use the Setup Camera dialog to view and modify properties for each camera— e.g. define a name, flip the display orientation, and adjust the image quality. You will find the default image settings work for most conditions. However, adjusting these options when conditions require is easy and straightforward.
Setting System Options LukWerks User Guide Here is a brief review of these options: Option Description Resolution The Resolution dropdown option allows you to set VGA or QVGA resolution. By default, your cameras are set at QVGA (320 x 240) resolution and 15 frames per second (fps). You can experiment with your camera resolution and frame rate to produce the ideal results given the capabilities of your PC.
Setting System Options LukWerks User Guide Each time the camera detects motion it alerts the Werks software and records the event and a few prior frames. Once motion is detected, the system records uninterrupted until 5-seconds after the motions stops. This could be seconds or minutes of compressed video.
Setting System Options LukWerks User Guide When you have the Setup > Recording dialog open, Werks enters a special mode that allows you to select and draw motion zones directly on the Live Video image. You must be in Live Mode to access the full functionality when working with motion zones. To manage detection zones for a camera, follow these instructions: 1) Click on the SETUP button and choose the Recording tab. In the Motion Detection section, check the “Enable Motion Detection for camera” box.
Setting System Options LukWerks User Guide Here is a quick overview of the Recording Schedule dialog: Dialog Item Usage Weekly Schedule for Cam # This graph displays the scheduled recordings for the selected camera for a week. A line exists for each day of the week (Mo - Su). A column exists for each hour of the day. Colored markers of green for motion, yellow for continuous, and red for off indicate the currently defined schedules. Recording Schedules Here you see a list of the recording schedules.
Setting System Options LukWerks User Guide Click on the Camera # button for the camera you wish to change. Click the SCHEDULE RECORDING TIME button. Click on the recording schedule you wish to change in the Recording Schedules list To modify the selected schedule, change the Start, End, Day, or Mode and click APPLY. To delete the selected schedule, click DELETE. Note: It will take a few minutes for the new schedule to take effect.
Setting System Options LukWerks User Guide Note: If you reduce the amount of disk space allocated to video files to a number less than that currently in use, Werks will slowly reduce the space used as new recordings are created. Click the APPLY button to apply the changes. Email Alert Management With Werks you can receive email and cell phone alerts (messages) when a camera detects motion.
Setting System Options LukWerks User Guide When you click the TEST button, Werks shows ‘Sending’ on the button’s face. If Werks successfully connects to your server, it displays a message asking you to check your email to see if a test message arrived successfully. If Werks was unable to send the test message, it will provide you with an error message indicating the type of problem. Sometimes, the process of sending and delivering the test message can take a few minutes, depending on your email provider.
Setting System Options LukWerks User Guide create a “My LukWerks” account at www.wilife.com/register. Learn more by reading the chapter Using Remote Viewing later in this user guide. Verify System Requirements Before beginning the setup, confirm that your system meets our recommended requirements. Unlike a minimal LukWerks setup, remote viewing consumes more resources and requires a high-speed internet connection to perform well.
Setting System Options LukWerks User Guide Anextek SP230 Palm Treo 700w Audiovox PPC 6601; SMT 5600; PPC 4100; Motorola Q; CN620; Motorola MPx, MPx100 & MPx220; HP iPAQ hw6500 series Samsung SCH-i730 iMate SP5; SP5m; K-JAM; JASJAR Siemens SX66 Example Wireless Handheld Devices: Asus MyPal A730W HP iPAQ hx2400 series; hx2700 series; hx3700 series; hx4700 series Dell Axim X51v; X50v; X30v Toshiba e805 BROWSER Common Requirements Windows Media Player 9 or later Browsers Microsoft Internet Explo
Setting System Options LukWerks User Guide Set Up Remote Viewing Note: Skip this step if you set up Remote Viewing during the Setup Wizard! Setting up Remote Viewing is a two-step process. First, you create your My LukWerks account and then enable Remote Viewing in Werks Software. These instructions assist you in completing both of these steps within the Werks Software: CREATE YOUR MY LUKWERKS ACCOUNT Note: To create your online account, you will need Internet access. 1.
Setting System Options LukWerks User Guide 4. Check the Enable Remote Viewing checkbox. 5. Click the APPLY CHANGES button. In the Status section, notice that the Remote Viewing Status will display Connected when it completes the link to the online servers. If the connection becomes broken, the Remote Viewing Status line will display a message, such as Disconnected—Account Unknown, Inactive - No client, Active - Direct mode, or Active - Relay mode.
Setting System Options LukWerks User Guide Advanced Options The Advanced dialog includes tools that assist you in maintaining the cameras and the application. These tools range from changing passwords to checking for software and firmware updates. Tools would be a more fitting title for the dialog.
Setting System Options LukWerks User Guide 3) Enter the number of cameras you expect the Wizard to find. For these instructions, we want Werks to find 2 cameras. In the Connection Method section, tell Werks how your computer is connected to your cameras. (This is usually through the WiLife USB Adapter. However, if it is connected through a different HomePlug powerline interface, or a standard network LAN in your home, select those options.) 4) Click Next>. The Plug In Your Cameras screen displays.
Setting System Options LukWerks User Guide 6) Click Next > when the test is complete. The Search for Cameras screen displays. Cameras that have been discovered will display with active LED marks. Un-discovered cameras will display with gray LEDs. 7) When Werks has successfully found the number of cameras you told it to look for, it will display the "Name My Cameras" screen. On this screen, you can enter or edit the name of each camera. Click Next> when you have finished naming your cameras.
Setting System Options LukWerks User Guide When you have completed the wizard, the last screen of the Wizard displays. Click Finish to close.
Setting System Options LukWerks User Guide Rediscover Cameras Setup > Advanced > Find Camera section > REDISCOVER button. On rare occasions, you may lose a camera due to powerline problems, bad weather, or even static electricity. Rediscover restarts the camera search process to locate cameras on the network that have a password matching your password (if you have set a password).
Setting System Options LukWerks User Guide Check for Software Updates Setup > Advance > Application Updates section > CHECK FOR UPDATES button. Werks will compare the software and firmware version dates recorded on your PC with the latest versions available online. If your PC shows an older date for either one or both of them, Werks will offer to download and install the latest version. Update Camera Firmware Setup > Advance > Application Updates section > UPDATE CAMERA button.
Setting System Options LukWerks User Guide This operation rebuilds your video database by examining each file in your Werks Video Directory. You may want to perform this operation if you suspect your video database has become corrupt by some hard disk or computer failure. The obvious sign of a corrupt database is missing video segments in the Playback window. This process may take a long time to complete if you select to rebuild the list for all cameras.
Setting System Options LukWerks User Guide This is a rarely needed and used tool. It searches the current video path (e.g. the default C:\LukWerks video) for any video files that are not currently associated with a camera. This is possible if you have recently removed or changed cameras. If a camera has been removed from your Werks system, the video files are still stored on your computer's hard disk.
5 Using Remote Viewing Using the Werks Software, and your My LukWerks account, you can access live video from your cameras anywhere in the world using a Windows Media enabled Internet browser, wireless PDA, or cell phone. When you enable Remote Viewing, your Werks PC becomes a video server ready to publish video through the secure LukWerks network over the Internet to you, wherever you are. LukWerks intelligently creates the most efficient path through your local routers to your remote device.
LukWerks User Guide Remote Viewing From a PC Note: This process assumes that you have completed the setup steps for Remote Viewing, located in Chapter 3. Remote viewing is a process that consists primarily of two easy steps – logging into your My LukWerks account and selecting which camera or cameras you want to view. This section shows you how to accomplish those tasks. Our remote viewing feature, however, offers more options that help enhance your experience.
LukWerks User Guide Site Name View All Location Status Click on the site’s name to open the Manage My LukWerks page. Displays Available or Offline Allows you to see the live video from all of your cameras, all in one view. Status LED Active Locations display with a green icon. Inactive Locations display with a red icon. Active locations without active cameras display with a yellow icon. Camera Name Cycle Click the link to open the viewing page and view this camera’s live feed.
LukWerks User Guide VIEW THE VIDEO FOR YOUR CAMERAS USING THE CYCLE FEATURE The “Cycle” option allows you to view the live, secure feed for all of the cameras at the selected location one at a time. The Vieiwng page will rotate through each camera and will continue to do so until you turn the option off. USING THE VIDEO VIEWING WINDOW The Video Viewing Window automatically opens when you click on a single camera icon or the link View All or Cycle.
LukWerks User Guide VIEWING VIDEO IN DIRECT VS. RELAYED MODE DIRECT MODE If you are viewing video Direct Mode, you are in the best possible mode. However, the Internet may still block video for a number of reasons. If you do not see video after a few minutes, consider switching to Relayed Mode, which uses our WiLife network and requires less browser ability. To switch to this mode, you simply click on the button SWITCH TO RELAYED MODE. You can switch back to Direct Mode at any time.
LukWerks User Guide 1. Go to www.lukwerks.com and click on the My LukWerks menu option. 2. Click on the link “Have you forgotten your password?” 3. Enter your email address and click SUBMIT. LukWerks will send an email to you with a temporary password. 4. Log back into My LukWerks using this temporary password. At this point, we suggest that you change the temporary password to one that is easier to remember. 5. Click on the My Account link. 6.
LukWerks User Guide Note: It must be an active Internet email address. 6. Re-enter the email address in the Confirm Email field. 7. Click the button CHANGE USER LOGIN. An activation email will be emailed to you. 8. Open your email account and open the email that was forwarded to you by LukWerks. Follow the instructions in the email. 9. Now that you have changed your My LukWerks login name, you must change the Email login name in the Werks Software > Setup > Remote tab screen.
LukWerks User Guide The Manage My LukWerks page displays, as shown in the graphic below. c. To remove the entire location, click the checkbox next to the location name and then click the REMOVE CHECKED button. d. To remove one or more cameras, click the checkbox next to the cameras you wish to remove, and then click the REMOVE CHECKED button. Note: Cameras that you don’t want to show up for Remote Viewing must be removed from the Werks Software.
LukWerks User Guide Viewing Your Cameras Using a Cell Phone or Handheld The following requirements must be met prior to viewing remotely using a cell phone or handheld: 4) Registered for a My LukWerks account? If not, please see the topic “Create Your My LukWerks Account” for complete details. 5) Have enabled Remote Viewing in Werks? If not, please see the topic “Enable Werks for Remote Viewing.” 6) Does your PDA or Cell Phone meet the system and browser requirements? To verify, please visit http://www.
LukWerks User Guide USING THE MY LUKWERKS PAGE (FOR HANDHELDS) Your My LukWerks page allows you to see your LukWerk network all on one page. In the example on the right, you will notice the names of your locations and cameras. You will see if a Location is Offline or Available. Each camera name is a link that opens the Video Viewing Window and displays live video for the camera you selected. Active cameras appear in green and underlined text.
6 Troubleshooting We expect that you will rarely have problems with your LukWerks system. However, in the event of a problem, you will find solutions to those issues here. You can also find additional resources at www.lukwerks.com/support. Below you will find specific tables directed at solving Installation, Configuration, Maintenance and other problems. Choose the one that best fits your circumstance.
LukWerks User Guide Installation Problem Camera suction cup comes free from the window Solution • Clean the window to ensure an airtight fit. • With your fingertip, place a very light layer of vegetable or olive oil around the edge of the suction cup. • Always use the strain relief mini-suction cup for added safety by attaching it to the glass and cable.
LukWerks User Guide Video Problems Video Problem My video is fuzzy My video is too dark or too light My video windows are black and do not show video I cannot see images in low light conditions I cannot see the detail I need in on-screen objects My live video lags several seconds behind the real motion My camera view is too narrow or too wide Live video skips and jumps Solution • Clean the lens glass with soft cloth designed for cleaning eyeglasses. This will remove any dust or dirt.
LukWerks User Guide Maintenance Problems Maintenance Problem My CPU is pegged at 100% Message “Password does not match password in powerline adapter” I have forgotten my local LukWerks password Solution • Test if Werks.exe is using the CPU by checking Task Manager (CRTL-ALT-DEL>Task Manager>Process Tab). • If Werks is taking the CPU do one or more of the following: • Reduce the number of live cameras you are viewing from the 6-camera view to the 4camera view, or from 4-camera view to 1-camera view.
LukWerks User Guide Maintenance Problem Werks does not see my cameras Werks seems to run slowly My camera is not recording motion Werks is not sending email alerts I am unable to see my site or cameras from My LukWerks account Solution • Reset the camera by unplugging the power supply and then replugging it in to the wall. • Verify that the camera ON/OFF button on the main Werks window is set to ON.
Troubleshooting LukWerks User Guide Status Lights We incorporated Light Emitting Diodes (LEDs) as part of our design for the Luk Camera, Power Supply, and USB receiver to make it easy to quickly diagnose many problems. CAMERA STATUS LIGHTS There are six status lights (LEDs) on the camera in various locations. Point the camera lens toward you with the three green LEDs on the right-hand side to read the following table.
7 Configuring Your Firewall LukWerks User Guide Configuring Your Firewall Firewall Basics Firewall configuration issues are our most common support call. In this chapter, we help you understand and configure your firewall, saving you and us the trouble of a support call. Simply put, a firewall is a device, software or hardware, which controls the flow of network traffic between your computer and the outside world.
Configuring Your Firewall LukWerks User Guide Microsoft Firewall Microsoft Firewall is a standard component for Windows XP, Service Pack 2 (SP2). Microsoft does a good job of automatically asking users to allow Werks to access the network. This automatic configuration method is sufficient in most cases. Here we provide you with instruction for both the automatic and manual configuration methods.
Configuring Your Firewall LükWerks User Guide If the Windows Firewall is enabled (On), select the Exceptions tab. On the Exceptions tab, check the Werks box to enable it for network communications. Next, click on the EDIT button. If you do NOT see Werks in the Programs and Services list (rare), you will need to choose Add Program… and find Werks either in the list of programs or Browse to it at “C:\Program Files\LukWerks\Werks.exe.
Configuring Your Firewall LukWerks User Guide Norton Internet Security 2001 - 2005 Norton Firewall is a component of several Symantec security products including Norton Internet Security, Norton Personal Firewall, Symantec Client Security, and others. In most cases, Norton will automatically recognize that Werks is attempting to access the network. It will display a quick configuration dialog.
Configuring Your Firewall LükWerks User Guide If you do NOT find Werks in the Program list (rare), you will need to click the Add button. On the program dialog, enter the file name “c:\Program Files\LukWerks\werks.exe” and click Open. Now repeat the previous step. Finally, click on the Advanced tab and then the GENERAL button. On the General Rules Screen, scroll down to the rule “UPNP Port 1900 Block Rule.” Click on the Modify button and change the rule from Block to Permit.
Configuring Your Firewall LukWerks User Guide Norton Personal Firewall 2006 Norton Personal Firewall 2006 is a component of several Symantec security products that include Norton Internet Security, Norton Personal Firewall, Norton AntiVirus, Symantec Client Security, and others. While you are installing Werks, Norton Internet Security will automatically recognize Werks attempting to access the network. It will prompt you with this Security Alert.
Configuring Your Firewall LükWerks User Guide 13) Here you need to set the Internet Access to “Permit All.” Click OK. NOTE: If you do NOT find Werks in the Program list (rare), you will need to click the Add button. On the program dialog, enter the file name “c:\Program Files\LukWerks\werks.exe” and click Open. Now repeat the previous step. • You have now successfully configured Norton Firewall 2006.
Configuring Your Firewall LukWerks User Guide Norton AntiVirus 2007 The Norton AntiVirus firewall has an aggressive worm protection feature that blocks Werks from giving the cameras a DHCP address when you install Werks Version 1.5. Even if you have set AntiVirus to allow Werks, AntiVirus still blocks that traffic. These instructions assist you in temporarily disabling Worm Protection until the Luk Cameras have received an address.
Configuring Your Firewall LükWerks User Guide Norton AntiVirus 2007 The Norton AntiVirus firewall has an aggressive worm protection feature that blocks Werks from giving the cameras a DHCP address when you install Werks Version 1.5. Even if you have set AntiVirus to allow Werks, AntiVirus still blocks that traffic. These instructions assist you in temporarily disabling Worm Protection until the Luk Cameras have received an address.
Configuring Your Firewall LukWerks User Guide 3) Click on the “Turn Off” button. 4) Click OK. Werks only needs the feature turned off temporarily. 5) In the Werks Software, open the Setup program, click on the Advanced tab, and click on the Find My Cameras button. Follow the instructions of the Wizard. Your camera(s) should be located and up and running within minutes.
Configuring Your Firewall LükWerks User Guide ZoneAlarm Firewall Zone Labs produces several computer security packages including ZoneAlarm Pro and ZoneAlarm. Though there are differences in the UI, they are largely the same. Like other PC firewall products, Zone Labs provides both automatic and manual configuration interfaces. By default, ZoneAlarm will automatically prompt you to allow Werks.exe to both access the Internet and to act as a server.
Configuring Your Firewall LukWerks User Guide On the ZoneAlarm Control page, click the Program Control option to show the Program Control Page. Then click the Programs tab and scroll down to the Werks program. Set each Access and Server option to Allow (as shown). If you do NOT find Werks listed as a program, you will need to click the ADD button to manually add Werks to the list. In the Add Program dialog, enter the path to Werks, which by default is “C:\Program File\LukWerks\Werks.exe”.
Configuring Your Firewall LukWerks User Guide McAfee Personal Firewall McAfee distributes its firewall product in several packages including Internet Security Suite, Personal Firewall Plus, and Desktop Firewall. Though there are differences in the UI, they are largely the same. Like other PC firewall products, McAfee provides both automatic and manual configuration interfaces. By default, Personal Firewall will automatically prompt you to allow Werks.exe to access the Internet.
Configuring Your Firewall LukWerks User Guide From the Internet Applications page, click the “New Allowed Application” link to open the Select Application dialog. Now enter “C:\Program Files\LukWerks\Werks.exe” in the File name field, and click Open. Finally, you can confirm that Werks is in the Internet Applications list and marked as “Allow Full Access” along with other networked applications.
Configuring Your Firewall LükWerks User Guide BlackICE Firewall BlackICE is the least friendly of all the firewalls we review here. There are two common implementations of BlackICE: those that have purchased a retail copy of PC Protection Firewall for personal use and those that unknowingly have a copy installed along with either software from an ISP, VPN, or other source.
Configuring Your Firewall LukWerks User Guide 3) Click the Add button again. Enter the values shown: (Name: UPnP; IP Address: 172.29.0.0172.29.255.255; Check All Ports; Type:UDP; Mode: Accept; Duration of Rule: Forever) and click Add. 4) Click the Add button again. Enter the values shown: (Name: DHCP; IP Address: All Addresses; Port: 67; Type: UDP; Mode: Accept; Duration of Rule: Forever) and click Add. 5) Click OK to close each of the open dialogs.
Configuring Your Firewall 2) LükWerks User Guide Find the [Manual UDP low REJECT] section and add these lines: ACCEPT, 169.254.0.0 – 169.254.255.255, 0 – 65536, UPnP, 2005-10-05, 02:44:06, PERPETUAL, 2000, unknown ACCEPT, 172.29.0.0 – 172.29.255.255, 0 – 65536, UPnP, 2005-10-05, 02:44:06, PERPETUAL, 2000, unknown 3) Save and close Notepad. 4) Finally, shutdown and restart your computer in order for these changes to take effect.
Configuring Your Firewall LukWerks User Guide Windows Live OneCare If your PC is running the Windows Live OneCare firewall, your Werks system may not be displaying video, even if you placed Werks on the Allow List. If Werks is not displaying video, follow these instructions to resolve it: 1. Open the Windows Live OneCare system. The Common Tasks screen displays, as shown in this graphic. 2. Click the option “View or change settings.” (See red arrow.) 3.
Configuring Your Firewall LükWerks User Guide 4. Click on the Ports and Protocols tab. 5. In the Ports and Protocols section, locate the “Universal Plug and Play – Xbox 360 (UDP 1900) checkbox and select it so that it is marked. Then, hit the Apply button. The video from your cameras should show up in Werks shortly after this.
Configuring Your Firewall LukWerks User Guide Turning Off Spam Blocking for LukWerks Emails If you are not receiving LukWerks alert emails, it may be due to your email service blocking the emails because it considers them to be spam. Locate and open the SPAM folder (or Junk E-Mail, Bulk, or a similar name), if you feel that our emails are being blocked. Note: If our alert emails are not appearing in these locations, contact your provider to troubleshoot further.
Configuring Your Firewall LükWerks User Guide Yahoo Mail Yahoo Mail places SPAM in the “Bulk Mail” folder. Yahoo uses a mail filtering system called SpamGuard, which is automatically activated. The Bulk Mail folder is generated when you receive your first message that appears to be spam. Spam is automatically deleted after 30 days. If a LukWerks alert message is placed in your Bulk Mail folder, click on the "Not Spam" button while viewing that message. GMail GMail places SPAM in the "Spam" folder.
Configuring Your Firewall LukWerks User Guide Opera M2 Opera M2 places SPAM in the “Spam” folder. To access email messages in this view, toggle the Hotlist by pressing F4, and double-click on "Spam." To get a LukWerks alert message out of this folder, right-click on the alert message and then select the "Not Spam" option. You can also highlight the message and then select the “Not Spam” button (or highlight the message and press “A”).
A Configuring Your Firewall LukWerks User Guide Specifications System Computer Requirements LukWerks requires these minimum requirements for proper operation. Additionally, we recommend a more powerful machine to achieve the best results. Number of Cameras Requirement 1 2 3 4 5 6 CPU Speed Minimum Recommended 1.0 GHz 1.4 GHz 1.2 GHz 1.6 GHz 1.4 GHz 2.0 GHz 1.6 GHz 2.4 GHz 1.8 GHz 2.6 GHz 2.0 GHz 3.
Specifications LükWerks User Guide Anextek SP230 Palm Treo 700w Audiovox PPC 6601; SMT 5600; PPC 4100; Motorola Q; CN620; Motorola MPx, MPx100 & MPx220; HP iPAQ hw6500 series Samsung SCH-i730 iMate SP5; SP5m; K-JAM; JASJAR Siemens SX66 Example Wireless Handheld Devices: Asus MyPal A730W HP iPAQ hx2400 series; hx2700 series; hx3700 series; hx4700 series Dell Axim X51v; X50v; X30v Toshiba e805 BROWSER Common Requirements Windows Media Player 9 or later Browsers Microsoft Internet Explorer Ver
Specifications LükWerks User Guide Included cable CAT-5e, RJ-45 connectors, 10 feet (3 m) User provided requirements CAT-5e or better, RJ-45 connectors, up to 80 feet (24 m) Connector pin out Per IEEE 802.3 Illumination 2 lx minimum per IEC 61146-1 Property Size Up to 8,000 square feet PHYSICAL METRICS Power Consumption 15 Watts Camera Body Dimensions Height: 5.0 inch (12.7 cm); Width 3.2 inch (8.1 cm); Depth: 1.8 inch (4.6 cm) Camera Weight 6.
Specifications LükWerks User Guide PHYSICAL METRICS Power Consumption 20 Watts Camera Body Dimensions Height: 2.0 inch (50 mm); Width 4.72 inch (120 mm); Depth: 8 inch (200 mm) Camera Weight 11 lb (500 g) Powerline Networking LukWerks uses powerful power-line networking technology to allow users to easily install and setup your surveillance system. Networking specification HomePlug® Power-line 1.
Specifications LükWerks User Guide Wall and Ceiling Mount Installation Installing the Luk Camera Wall and Ceiling Mount is simple. Use the recommended tools and drilling template below. As always, use caution to avoid injury. Recommended tools: Screwdriver, electric drill. Surface Pilot Hole Drill Size Pilot Hole Depth Softwood 1.6 mm (1/16”) 1.2 cm (1/2"0 Hardwood 2.0 mm (5/64”) 1.2 cm (1/2") Wallboard (use anchor) 5.0 mm (3/16”) 2.
B License and Warranty LükWerks User Guide Software License and Hardware Warranty Werks Software License NOTICE TO USER: BE SURE TO CAREFULLY READ AND UNDERSTAND THIS END-USER LICENSE AGREEMENT (“EULA”) BEFORE YOU INSTALL OR USE ANY WILIFE SOFTWARE, FIRMWARE, OR RELATED DOCUMENTATION. BY INSTALLING OR USING ALL OR ANY PORTION OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE.
License and Warranty LükWerks User Guide Product are the intellectual property of WiLife and its suppliers. Together they are protected by copyright laws and international treaties. WiLife reserves all of its rights not expressly granted herein. 5. LIMITED WARRANTY. WiLife Warrants that the media on which the Software is provided shall be free from material defects for a period of ninety (90) days from date of purchase. WiLife and its suppliers provide the Software "AS IS.
License and Warranty LükWerks User Guide Limited Product Warranty WiLife, Inc. ("WiLIfe") warrants to the original purchaser that its hardware products will be free from defects in materials and workmanship for a period of one (1) year from the date of original purchase ("Warranty Period"), as further described below.
License and Warranty LükWerks User Guide CONFERRED BY THIS WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS. TO THE EXTENT THAT LIABILITY UNDER SUCH CONSUMER PROTECTION LAWS AND REGULATIONS MAY BE LIMITED, WILIFE'S LIABILITY IS LIMITED, AT ITS SOLE OPTION TO REPLACEMENT OR REPAIR OF THE PRODUCT. OBTAINING WARRANTY SERVICE Please review the customer support resources referred to in the accompanying documentation before seeking warranty service.
C LükWerks User Guide Regulatory and Safety Regulatory Information RADIO FREQUENCY INTERFERENCE This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Regulatory and Safety LükWerks User Guide ELECTRIC SHOCK HAZARD When properly installed and configured, the LukWerks equipment is designed to protect users from exposure to hazardous voltage levels. This system should only be operated from the type of power source indicated in this guide and on the system’s label. If you are not sure of the type of power supplied to your home or building, consult your local power company. There are no user serviceable components within any of the equipment enclosures.
Regulatory and Safety LükWerks User Guide WALL/CEILING MOUNT • Affix the mount to the wall or ceiling using the instructions provided in this manual. • Ensure the camera cable is routed in such a way as to preclude accidental pulling the camera off the wall or ceiling.
Regulatory and Safety LükWerks User Guide VENTILATION Keep the area around LukWerks components free of materials that may obstruct airflow and proper ventilation of the components. This system should never be placed near or over a hot radiator or heat register. This system should not be placed in a built-in installation unless proper ventilation is provided. ENVIRONMENTAL HAZARDS Please properly dispose of LukWerks packing materials. Cardboard, paperboard and plastic packing material can be recycled.
Regulatory and Safety LükWerks User Guide For best performance, limit your HomePlug network to 15 total devices. The presence of electric motors, fluorescent lights, halogen lamps, switching power supplies and dimmer switches on your network may diminish HomePlug® network performance. Avoid the use of extension cords with your HomePlug® devices. HomePlug® signals will not reliably pass through transformers or between different phases of a multi-phase power circuit.
LükWerks User Guide 101
