Troubleshooting Guide

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10. How to use Find my Phone function?
'Find my phone' function only works when the watch is connected to your phone
successfully and your phone is in non-silent mode and make sure you keep the
VeryFitPro app running in your phone background.
<1>You need to turn on 'Find my phone' function in the VeryFitPro APP first. (search
via: VeryFitPro APP<Device<More<turn on Find my Phone)
<2>When you want to use this function, click 'Find my Phone' icon on the watch (on
the watch homepage, slide right, then you will see a rectangle with a GPS icon in the
bottom right corner) and the phone will send an alarm.
If the function still doesn't work, please try to reboot the watch in the VeryFitPro APP
(search via: VeryFitPro APP<Device<More<Reboot your device) or contact us via your
order ID. (Go to Your Orders->Find the order ID in the list->Click Contact with us)
11. Is this a waterproof watch?
Yes, it is IP68 waterproof.
You can wear it when washing hands, running in the rain, swimming in a pool or at a
shallow beach. (Note: Not suitable for diving, swimming in the sea, or in a sauna.)
In order to maintain a pleasant wearing experience, please wipe the waterproof
watch as soon as possible after soaking in water.
12. I am not seeing workout mode, how do I activate workout mode?
You can only check 8 sports on the VeryFitPro APP or the watch. If you want to
change activity mode, you need to remove one of the activities then add another in.
(Here are the steps: VeryFitPro APP<Device<More<Activity display<Choose the one
you don’t need, slide left, delete it<click+, and add the activity mode you need)
13. Does this device have its own built in GPS or does it rely on your
phone/devices GPS? How can i check my workout route?
The watch itself doesn't have GPS, it just connects to your phone with Bluetooth, and
then uses your phone’s GPS to record your workout route.
When the watch is successfully connected to your phone and you select the ‘Bike’
model (as an example) in the "VeryFitPro" APP, then you can check the
distance/calories burned/average speed and your workout routine in the VeryFitPro
APP. (search via: VeryFitPro APP< '+' in the middle< left GPS icon< click '···' <choose