Troubleshooting Guide
Table Of Contents
8
17. What if the watch cannot be turned on?
We need to confirm if the watch is defective or the charger. Could you please clean
the charging sheet metal behind the watch before you attach the watch to the
magnetic strip charging cord? Usually, the watch will attach to the magnetic strip
charging cord closely, and it will show green charging icon on the watch when it is
charging.
If there is no charging icon on the watch, the charger may be defective. If the watch
is fully charged but it still can not be turned on, the watch may be defective. Please
contact us via your order ID and we will definitely give you a satisfied solution. (Go to
Your Orders->Find the order ID in the list->Click Contact with us)
18. How to reset the watch?
You can reset the watch in the VeryFitPro APP.
VeryFitPro APP<Device<More<Reboot your device