Installation guide

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Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [e-mail]. Hours: 7 am to 6 pm MST.
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Selecting a Direction for the Outside Antenna
Select a location on the roof of the building to install the outside
antenna. Use a cell phone in test mode to find the strongest signal
from the cell tower. To get the strongest signal possible, it is very
important to set up your outside antenna properly. The inside and the
outside antenna must be mounted in such a way that they are able to
pick up the best possible cellular signal on the outside of the building
and provide the best possible signal on the inside of the building.
Mount the outside antenna as high as possible facing the cell tower in
an area with the best possible signal coverage. Note: Never point the
front of a directional antenna toward the inside antenna. See Figure
1 & 2 on page 12.
Reasons for Weak Cellular Signals
Anyone who uses a cell phone or cellular data card knows the
frustration of not being able to connect to or maintain a strong
cellular signal. When this occurs, it is generally due to one of two
reasons:
Location of the Nearest Cell Tower – Cell towers are situated 1.
to provide broad coverage; however, there are many areas in
which signal strength may be reduced by topographic features
or by local government restrictions on the height or placement
of the towers themselves. Rural areas generally have fewer cell
towers than urban regions.
Natural and Man-Made Obstructions – Signal strength can 2.
also be negatively affected by trees, hills, weather, buildings,
and other obstructions. You may be relatively close to a cell
tower but still unable to make a call. This often occurs in homes,
offices and other buildings in which stucco, concrete or metal
walls may block the signal.
The Signal Booster works with two antennas. The inside antenna
communicates with your cellular device and the outside antenna
communicates with the cell tower. The outside antenna receives the
cell tower signal and sends it through the coax cable to the Signal
Booster, where it is amplified and re-transmitted much stronger
through the inside antenna into the room. When the inside antenna