Specifications

Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660 or email: [e-mail]. Hours: 7 am to 6 pm MST.
9
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660 or email: [e-mail]. Hours: 7 am to 6 pm MST.
10
Note: Oscillation (feedback) can occur when the Outside Antenna is too close to the antenna inside the house. An oscillation in a
Signal Booster is similar to when a microphone is too close to a speaker in a sound system, resulting in a loud whistle. An oscillation
in the Signal Booster, if allowed to occur, can affect nearby cell towers ability to handle calls.
Understanding the Signal Booster Lights and Trouble Shooting
If the Signal Booster is blinking green, the Signal Booster is operating properly. If you
are happy with the coverage area in your building, then you are done. Blinking will stop after
the 15 minute installation period.
The Signal Booster is experiencing receiver overload. The Signal Booster has protection
shutoff circuits to prevent the disruption of cell towers. If one or both lights are blinking
orange, this indicates that the Signal Booster has shut down due to close proximity to a cell
tower. First, turn down the gain control on the band that is blinking until you get a
blinking green light. The Signal Booster is now working with reduced gain. If the gain
is not adequate for good coverage, you will need to turn the gain to maximum and then
turn the Outside Antenna away from the cell tower until the light turns to blinking
green. If the Signal Booster will not respond, turn the gain down 5 dB and move the Outside
Antenna. Continue to adjust the gain and the antenna position until the light turns blinking
green. Contact Wilson Electronics Technical Support Team for assistance: 866-294-1660.
If either of the two lights on the Signal Booster are solid red, this indicates that the Signal
Booster has shut down on that frequency to prevent an oscillation (feedback). First, make
sure that all the connections are tight. Then reduce the gain of the Signal Booster in
small increments by rotating the gain control, counter-clockwise, wait 5 seconds
between each adjustment for the Signal Booster to reset, continue this adjustment
until the light turns blinking/solid green. When you are turning down the gain, you are
reducing the inside coverage area. If the amount of coverage area is sufficient for your
needs and the light is green the installation is complete. If the coverage area is not
large enough, it is necessary to increase the separation distance of the antennas
by moving them horizontally or vertically farther apart, or both. Then increase the
gain until the red light comes on, and then slightly keep decreasing the gain until the
green or blinking green light appears. If after separating the antennas your coverage
area is still too small, contact Wilson Electronics Technical Support Team for assistance:
866-294-1660.
If your installation takes longer than 15 minutes, it is possible to re-enter the installation
mode by disconnecting and reconnecting the power supply from the Signal Booster.
The indicator lights on the Signal Booster will be a solid green after the first 15 minute
installation period and the unit is powered up and working properly.
BLINKING
GREEN:
BLINKING
ORANGE:
SOLID
RED:
SOLID
GREEN:
7. If you know that only one frequency band (800 or 1900) is available in your coverage area (or going to be
used), reduce the gain control on the frequency band that is NOT in use to the minimum. This will reduce
the power consumption of the Signal Booster.
8. Using multiple Signal Boosters in one installation may cause interference to the cell tower.
9. If you find you still have a weak signal after powering up the Signal Booster, see signal strength figures
below for additional help. Note: The weaker the signal is at the Cradle Antenna, the shorter the distance
the Desktop Antenna will transmit; therefore, signal strength at the Cradle Antenna is extremely important.
During installation mode the Signal Booster is resetting itself very quickly to aid the installer. The Signal
Booster is equipped with two indicator lights, one for the 800 MHz band and the other for the 1900 MHz band.
For the first 15 minutes that the booster is plugged in, it is programed for a test and alignment period. During
this time, both lights will do one of the following 4 things: (Note: If after the initial 15 minutes you are not done
with the installation, the Signal Booster can be reset and enter installation mode again by disconnecting and
reconnecting the power supply from the booster.)
Find the Strongest Signal
Before you install your SIGNALBOOST DT, it is very important that you determine the location of the best
available cellular signal. This will affect where you place the outside Cradle Antenna and will help you get the
best performance from your system. You will find the strongest signal outside your house or building, preferably
at the highest place available. Your cell phone can help you find the strongest outside signal, using any or all
of the following methods:
1. Place calls from several locations outside your building and note where you get the best reception.
2. Check the bar indicator on your cell phone display and note where the signal appears to be the strongest.
Note: Cell phone bars are only an approximation of signal strength and vary from phone to phone. They
can take up to 30 seconds to reset to a new reading. Be patient and repeat your signal check several times.
3. The best way of getting the strongest signal is to have one person on the roof to rotate the Outside Antenna,
which is connected to the Signal Booster, while the second person is watching the signal strength on the
phone inside the building. This allows you to read the signal strength from the cell tower. Turn the Outside
Antenna 45 degrees at a time. It is preferable to have the phone in the test mode so the numerical signal
strength can be read since bars are not the most accurate. Go to the website www.WilsonElectronics.com for
help in finding the test mode for your phone. Always make sure the person inside the building gives the phone
time to register (between 10-30 seconds for phone to reset to the new signal reading). Signal readings usually
appear as a negative number (for example, -86). The closer you get to zero the stronger the signal (see
Signal Strength Figure)
. Once you have determined where the outside signal is strongest, you should plan to
install the outside Cradle Antenna in that general area, with the antenna facing towards the cell tower (see the
following section for alternative installation options).
-50dB -60dB -70dB -80dB -90dB -100dB -110dB
EXCELLENT GOOD POOR NO
SIGNAL
Signal Strength Figure
Cell Tower
Cell Signal
Cradle
Antenna