BEETLE BEETLE /20 PC based Cash Register User Manual
BEETLE /20 PC based Cash Register User Manual Edition March 2000
MS-DOS®, Microsoft®, Windows 3.x ®, Windows 95® and Windows NT® are registered trademarks of Microsoft Corporation. BEETLE® is a registered trademark of the Wincor Nixdorf GmbH. Copyright © Wincor Nixdorf GmbH & Co. KG, 2000 The reproduction, transmission or use of this document or its contents is not permitted without express authority. Offenders will be liable for damages. All rights, including rights created by patent grant or registration of a utility model or design, are reserved.
Contents Manufacturer’s Certification ................................................................... 1 FCC-Class A Declaration ............................................................................ 1 Tested Safety .............................................................................................. 2 Important information .................................................................................. 2 Introduction ......................................................................
BEETLE /20 modular ...............................................................................23 BEETLE /20 modular with swivel arm .......................................................24 BEETLE /20 Overview ............................................................................25 Customer display.....................................................................................27 Cashier display ........................................................................................
The BEETLE card (optional)................................................................... 62 Inserting the BEETLE card........................................................................ 63 The card type ............................................................................................ 63 Write protection for BEETLE cards ........................................................... 64 Floppy disk drive.....................................................................................
Putting the system into operation .........................................................76 Startup behavior ........................................................................................76 Output of MS-DOS system error messages..............................................79 Power On Self Test (POST) ......................................................................80 BIOS setup ...............................................................................................81 Memory ........
Error messages ..................................................................................... 109 MS-DOS critical errors ............................................................................ 109 POST (Power On Self Test) error messages ......................................... 110 Phoenix BIOS POST and startup messages........................................ 112 Additional messages ............................................................................... 115 MCBATT status messages ......
Manufacturer’s Certification The device complies with the requirements of the EEC directive 89/336/EEC with regard to “Electromagnetic compatibility” and 73/23/EEC “Low Voltage Directive”. Therefore, you will find the CE mark on the device or packaging. FCC-Class A Declaration This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
Important information Tested Safety The BEETLE /20 has been provided with the symbol for ”Tested Safety” In addition, the BEETLE has received the UL and cUL symbols. Boards with ESDs (Electrostatic Sensitive Devices) may be identified by this label. When you handle boards fitted with ESDs, you must observe the following points under all circumstances: n n n You must always discharge yourself (e.g. by touching a grounded object) before working with boards containing ESDs.
Important information n n n n n n n n n n n n This device is equipped with a safety-tested power cable and may be connected only to a prescribed grounded-contact utility power socket. When setting up the device, ensure that the power socket on the device and the grounded-contact utility power socket can be easily accessed. To fully disconnect the device from the mains voltage, switch it off and remove the power plug.
Important information n Your BEETLE POS system is the result of modern technical innovation. So please see for according structural and technical surroundings to guarantee a faultless and efficient work of your BEETLE. Therefore, you should connect your BEETLE or other IT-devices only to power supply systems with separately guided protective earth conductor (PE). This kind of electricity system is known as TN-S network.
Introduction As the first representative of the new PCR (PC-based Cash Register) generation, the BEETLE /20 provides the link between POS and ECR systems. Fit for the POS future: That was the underlying concept of developing the BEETLE /20! The basic variants consist of compact and modular systems. The compact systems unite all the essential POS components including a POS printer, a customer and a cashier display in one housing.
About this manual About this manual About this manual This manual will help you get to know your POS system and serve as a reference work. The detailed table of contents and index will enable you to find the information you need quickly and easily. After the two beginning chapters the following section describes: ■ Everything you have to do before switching the terminal on. ■ How to connect peripherals to the BEETLE /20.
About this manual The following five sections explain other hardware components, for example keyboard and BEETLE card. The next chapter provides: ■ A quick overview of the system software of your BEETLE /20 POS system. The following sections explain: ■ How to put the system into operation. ■ The BIOS setup. You require technical knowledge in order to understand these chapters.
Recycling Recycling the BEETLE /20 Recycling Recycling begins at manufacture, not at disposal. Our BEETLE /20 system is made without CFCs or chlorinated hydrocarbons, and the great majority of the parts and materials used can be recycled. The recyclable parts of the housing are identified as such, and much of the precious metals can be recovered as well. This saves energy and valuable raw materials. There are still a few parts that are not reusable.
BEETLE /20 configuration options This chapter introduces all the equipment that is currently available for the BEETLE /20. You can: ■ Connect an external alphanumeric customer display. ■ Connect an external cashier display and various cash drawers. ■ Use different types of scanners, such as distance, touch or stationary scanners. ■ Use the SNIkey. ■ Connect scales and scanner scales (please comply with the official certification regulations). ■ Select from a range of printers.
Configuration options Configuration options Scanners GB - 10 Customer displays SNIkey Monitors Cashier displays Printers Cash drawers Scales
BEETLE /20 in a network The BEETLE /20 in a network BEETLE /20 in a network Ethernet 10 Base T Server GB - 11
Before switching the system on Before switching the system on Unpacking and checking the delivery Before switching the system on Unpack everything, and check that what has been delivered corresponds to what is specified on the delivery note. If you find that anything has been damaged during transportation or that there are differences between the delivery and what is on the delivery note, please notify your SNI branch or dealer immediately.
Before switching the system on n Connect and secure the data cables. Never connect or disconnect data cables during a thunderstorm. Securing the data cables Interface connectors with knurled screws can be secured manually. Interface connectors with screws can be secured with a screwdriver. Mini-DIN plugs lock in when you insert them.
Connecting to the mains power supply Connecting to the mains power supply Connecting to the mains power supply All devices that belong to the BEETLE /20 and have a separate power cable must be connected to the same circuit. The terminal automatically identifies the local mains voltage when it is switched on, and there is therefore no need for you to make any adjustments in or on the device. n n n Ensure that the device is switched off (the on/off switch must be out).
Disconnecting cables Disconnecting cables Disconnecting cables Never unplug a cable by pulling the cable itself; always hold the plug. To disconnect the cables, proceed as follows: n n n n Ensure that all the power and equipment switches are in the off position. Disconnect all the data cables from the sockets of the data networks. Disconnect all the power cables from the grounded-contact utility power sockets. Disconnect all cables from the devices.
Disconnecting cables Basic settings The BEETLE /20 is configured in the factory to the specifications on your order. Additional equipment such as scanners must be adapted to your configuration subsequently. Contact your technician or customer service. Adjusting the volume You can adjust the volume using the control at the bottom on the right on the back of the terminal housing.
Connecting peripherals Connecting peripherals Connecting peripherals The illustration shows part of the rear panel of the BEETLE /20, with the position of the connecting sockets and connectors. A SVGA/VGA graphics adapter is necessary to connect a monitor. If you install a network adapter, you can also connect the system to a network.
Connecting peripherals Keyboard The BEETLE POS system has a 6-pin mini-DIN socket for connecting a keyboard (KYBD). To prevent malfunctioning, make sure that the plug is firmly plugged into the socket. The keyboard is supplied with power via this socket. Cash drawer The BEETLE POS system has a second 6-pin mini-DIN plug for connecting a cash drawer (CASHDR). To prevent malfunctioning, make sure that the plug is firmly plugged into the socket. The cash drawer is supplied with power via this socket.
Connecting peripherals Scanner Depending on the existing configuration, scanners are connected to the COM2*, COM3* or COM4* serial interface. This is a 9-pin D-sub socket. To prevent malfunctioning, make sure that the plug is well secured to the socket. The scanner can be supplied with power via this socket. Note the maximum current intensity permitted at the COM interfaces (see “Technical data”). Customer display An alphanumeric customer display is preferably connected to COM4*.
Connecting peripherals Monitor If a SVGA or VGA adapter or SVGA or VGA submodule is installed, you can connect a monitor to the BEETLE POS system. It is connected to the system via the 15-pin D-sub socket (SVGA/VGA/LAN/ASYNC) or the sokket of the SVGA/VGA submodule. The monitor is also connected to the subsocket of the POS system, which supplies it with power. Standard PC peripherals and scales Additional standard peripherals are connected to the COM1 serial interface.
Connecting peripherals Printer (integrated) Ex works the printer is connected to the COM2* interface and the 24V supply is used internally. Printer (LPT1 / V24, 24V, max. 2A) The standard parallel interface (LPT1) or the serial interface (V24) is designed for a printer. Suitable POS printers connected to the modular version of the BEETLE /20 can also be supplied with power via a +24V 2A max. low-voltage socket. A connecting cable with a HOSIDEN plug is required for this.
Cable cover Fixing the cable cover Fit together part 1 and 2 of the cable cover. Lift the cable from the front and push it onto the housing. part 1 part 2 In the case of transporting your BEETLE never take hold of the cable cover but of the sides.
BEETLE /20 modular The picture shows the BEETLE /20 in the modular version without printer, customer- and cashier display.
BEETLE /20 modular BEETLE /20 modular with swivel arm The picture shows the BEETLE /20 in the modular version with printer ND77, swivel arm with cashier display BA63 and monitor MO34.
BEETLE /20 Overview The illustration below shows the possible components of the BEETLE POS system (the keyboard is tilted up in the picture).
BEETLE /20 Overview BEETLE /20 One-station printer with winder GB - 26 BEETLE /20 Overview
Customer display This is a Vacuum Fluorescent Display (VFD) with two lines of 20 alphanumeric or graphic characters with a character height of 9.5 mm and a width of 6.2 mm. The standard character set and the corresponding country code are used. The VFD technology ensures that the customer display can be read easily regardless of the customer´s angle of view. The display can be rotated at 320°, thus allowing it to be positioned in the best possible position for the customer.
Cashier display The BEETLE /20 has a 4-line, 20-character alphanumeric or a graphic cashier display. The backlighting of the display makes it easy to read the information displayed. The display can be tilted by stages to prevent glare and to reach an optimum of reading quality. In addition to the journal, operating instructions and error messages are displayed. bles Vegeta s Banana r e Be by Yellyba 22.72 3.99 2.09 1.
Cashier display Changing the window of the cashier display Cashier display Open the paper compartment of the printer, tilt the cashier display forward, and disconnect the ribbon cable inside on the left. To do this, open the clamps by which the cable is attached to the housing, and remove the connector. Tilt the mobile part of the cashier display to the back. Loose the connection by lifting the top over the catches.
Changing the window of the cashier display Cashier display Tilt the cashier display further to the back and pull the mobile part out of the fixing. Lift the clambs and separate both parts. Take the back part out of the fixing carefully.
Cashier display Changing the window of the cashier display Exchange the window. Take care that the fixing is corresponding with the holes. Fold up both parts. When you hear a click, you know that the cashier display has engaged. Put the complete cashier display into the first two gaps of the lid. Close the connection. When you hear a click the cashier display is locked into place of the lid. Do not forget to plug the ribbon cable.
One-station printer The one-station printer used with the BEETLE /20 is a 9-pin dot-matrix printer with a single print station. For the sake of the environment, always dispose of consumables properly. For more information, read the section on recycling. Changing the receipt roll When you see a red strip on the receipt roll, you know that you have reached the end of the roll.
One-station printer Changing the receipt roll One-station Changing printerthe receipt roll ➌ ➊ ➋ Bedienfeld Place the new paper roll in the paper compartment, ensuring that the roll of paper ➊ rotates in the correct direction and that it is aligned correctly. Lead the paper by hand to the drive shaft. Hold down the paper advance key ➋ , let the paper go of and wait until the paper comes out of the guide ➌. Remove surplus paper using the tear-off edge, and close the paper compartment cover again.
Changing the ribbon cassette One-station printer Changing the ribbon cassette Changing the ribbon cassette To change the ribbon cassette, proceed as follows: ➊ ➋ Flip up first the paper compartment cover ➊ and then the tear-off device ➋. Hold the ribbon cassette by the handle in the middle, and pull the cassette out of the holder in a smooth movement. Take the new ribbon cassette out of its packaging. Make sure that the ribbon is not slack.
One-station printer Changing the ribbon cassette Insert the ribbon in the space between the print head and the ribbon guide. Press the ribbon cassette into the holder until you feel it engage. Rotate the wheel in the direction of the arrow again until the ribbon is taut. Move the tear-off device back to its original position, and close the paper compartment cover. The terminal is now ready for operation again.
Changing the print head One-station printer Changing the print head Changing the print head Switch off the device. Caution! The print head may be hot. If so, let it cool for a few minutes. ➊ ➋ Flip open the paper compartment cover ➊ and the tear-off device ➋. The print head is under this metal cover. You can now remove the ribbon cassette. To disengage the print head, push the small black lever to the right. You can now lift the print head and disconnect the cable. The connection is very secure.
One-station printer Changing the printer Changing the printer Changing the printer To change the printer, open the paper compartment cover, and tilt the cashier display forward. Then disconnect the printer cable from the rear of the printer housing, loosen the knurled screw indicated by an arrow in the drawing below. Now lift the printer a little at the front and pull it forward over the larger recess, and lift it up. There will still be a cable connected to the underside.
One-station printer with winder The one-station printer used with the BEETLE /20 is a 9-pin dot-matrix printer with a single print station. While printing the receipt, the journal print ill be created by the press copy. It then is threaded on a spool. Changing the print head and the ribbon cassette is the same as described in the section “One station printer”. To change the receipt and journal roll proceed as follows. Changing the receipt and journal roll You will need special receipt and journal paper.
One-station printer with winder One-station printer with winder Changing the roll Changing the roll The end of the paper must be evenly cut. Place the new paper roll in the paper compartment, ensuring that the roll of paper rotates in the correct direction and that it is aligned correctly. Lead the paper by hand to the drive shaft ➊. ➊ ➌ ➋ Hold down the paper advance key ➋ , let the paper go of and wait until the paper comes out of the guide ➌. ➎ ➍ Cut the paper and fold the receipt paper ➍.
Changing the roll ➏ One-station printer with winder ➏ Next, return the spool to the guide ➏ and check whether the paper is straight. Remove surplus paper using the tear-off edge, and close the paper compartment cover again. Your terminal is now ready for operation. Please remove the receipt paper residues at the tear-off edge with a small vacuum cleaner from time to time. Make sure not to print without loaded receipt paper.
Two-stations printer The printer used in the BEETLE is a 9-dot matrix printer with two print stations (receipt and journal). In addition, 1-line document printing is also possible.The character are represented in a 9 x 9 or 7 x 9 matrix, depending on the line spacing selected in your application program. Using the integrated stamp, you can print logos on the individual receipts. For the sake of our environment, always dispose of consumables properly.
Changing paper rolls Two-stations printer Two-stations printer Changing paper rolls The end of the paper must be evenly cut. wrong right Press the levers to unlatch (1), with the printing unit lifted up or closed, to remove the paper.
Two-stations printer Changing paper rolls opening (3), loading, removing the paper and closing (4) the printing unit. journal If you realize a paper jam unlatching levers again and proceed as described above (steps 2 to 4). Press the receipt and journal button for an easy paper feed. receipt The individual steps are described below. Changing the receipt roll You have reached the end of the receipt roll when your POS system issues a message to this effect.
Changing paper rolls Two-stations printer 6,90 5,90 0,98 1.75 3,48 0,69 0,69 9,98 6,90 7.77 5.67 6.95 1.95 1.25 0.99 1.99 Make sure that the paper on the new receipt roll is evenly cut. Insert the new receipt roll in the paper compartment, making sure that the roll rotates in the correct direction (see the chapter changing receipt and journal paper rolls). 6,90 5,90 0,98 1.75 3,48 0,69 0,69 9,98 6,90 7.77 5.67 6.95 1.95 1.25 0.99 1.99 6,90 5,90 0,98 1.75 3,48 0,69 0,69 9,98 6,90 7.77 5.67 6.95 1.
Two-stations printer Changing paper rolls Do not use the advance button to insert the receipt paper. Tear off the surplus receipt paper and shut the paper compartment cover. Your POS system is again ready for operation. Changing the journal roll You have reached the end of the journal roll when a red stripe appears on the roll or when your POS program issues a message to this effect. Lift up the paper compartment cover to access the compartments for the paper rolls.
Changing paper rolls Two-stations printer Insert the new journal roll, making sure the tear at the end of the paper is even. Make sure the paper roll is rotating in the correct direction. Hold down the righthand green key and pull the paper over the plastic clip. Push the paper into the paper guide until it protrudes from the top of the guide. Check whether the paper is straight and then release the righthand green key. The paper is now secured in the guide. Thread the paper into the slit in the spool.
Two-stations printer Adjusting the paper end detectors Next, return the spool to the guide so that the gear wheels of the roll and drive engage correctly. Do not use the advance button to insert the receipt paper. Tear off the surplus receipt paper and shut the paper compartment cover. The POS system is again ready for operation. Adjusting the paper end detectors Adjusting the paper end detectors The paper end detectors detect when the paper is almost gone by measuring the diameter of the paper roll.
Adjusting the paper end detectors Two-stations printer Find the corresponding adjustment position number from the table below. factory setting Adjustment position Distance A Rest length* (m) approx. 1 0 mm 0 2 2 mm 0 + 0.5 3 4 mm 1.2 ± 1.0 4 6 mm 3.0 ± 1.0 5 8 mm 4.5 ± 1.0 *The remaining paper length indicated refers to a core diameter of the paper roll of 17.5 mm (inside) 21.5 mm (outside) and a paper thickness of 0.08 mm.
Two-stations printer Inserting a validation For changing the adjustment position please proceed as follows: ■ Loosen the appropriate adjusting screw with a coin or a screwdriver (1). ■ Move the screw in the position as requested (2). ■ Tighten the adjusting screw (3). There may be some difference between the measured distance A and the actual sensing position. Inserting a validation Inserting a validation POS Systeme Rechnungsbetrag: Ensure that the validation is smooth.
Changing the ribbon cassette Two-stations printer Changing the ribbon cassette Changing the ribbon cassette To change the ribbon cassette, follow these steps: Flip up the paper compartment cover. ➊ ➋ Rotate the wheel on the ribbon cassette ➀ in the direction of the arrow. When you feel a slight resistance, the ribbon is taut enough. Hold the ribbon cassette by the handle in the middle, and pull the cassette out of the holder in a smooth movement ➁.
Two-stations printer Clearing paper jams ➊ ➋ Take the new ribbon cassette out of its packaging. Make sure that the ribbon is not slack ➀. Press the ribbon cassette into the holder until you feel it engage ➁. Please make sure that the ribbon is taut. Tear off the surplus receipt paper and shut the paper compartment cover. The POS system is now ready for operation again. Please make sure never to print without an inserted ribbon.
Clearing paper jams Two-stations printer Pull up the left-hand and right-hand keys on either side of the receipt and journal simultaneously and hold them in place. Flip back the receipt and journal guide. You can now remove any residual paper. Close the receipt and journal guide until you hear it lock into place. Now reinsert the spool into the guide. Tear off the surplus receipt paper and shut the paper compartment cover. The POS system is now ready for operation again.
Two-stations printer Changing the stamp Changing the stamp Changing the stamp Lift up the paper compartment cover. Next, remove the receipt roll from the chute. The handle for the stamp is now visible under the metal clip. Grasp the handle of the stamp and pull it out slowly and evenly upward, being careful to keep the stamp straight. When reinserting the stamp, make sure that the print side is facing upwards. Now reinsert the receipt paper (see “Changing the receipt roll”).
Adding stamp ink Two-stations printer Adding stamp ink Adding stamp ink If the logo stamp becomes too light, you must add commercially available ink. Follow these steps: Lift up the paper compartment cover and remove the receipt roll. Grasp the handle of the stamp and pull it out slowly and evenly upward, being careful to keep the stamp straight. Pour 2 or 3 drops of ink into the ink inlets on the back of the stamp. When reinserting the stamp, make sure that the print side is facing upwards.
Two-stations printer Changing the printer Changing the printer Changing the printer To change the printer, open the paper compartment cover. Then disconnect the printer cable from the rear of the printer housing. Loosen the knurled screw indicated by an arrow in the drawing below. Now lift the printer a little at the front and pull it forward over the larger recess, and lift it up. There will still be a cable connected to the underside. Disconnect this, and remove the printer.
Changing the journal window Two-stations printer Changing the journal window Changing the journal window Depending on the environmental conditions the journal window may get opaque after some time, especially when cleansing agents are used that contain alcohol. Therefore, you can easily change the journal window. You can order new journal windows at your service organization. Please proceed as follows: ➊ Lift up the paper compartment cover ➊ and pull it out by slightly pushing on the fixing ➋.
Two-stations printer Changing the journal window Insert the new journal window with the broader bottom edge into the opening of the journal compartment so that it engages at both sides. Finally reinsert the compartment cover.
Care and Cleaning Care of the BEETLE /20 Clean the surface of your BEETLE /20 regularly using a computer cleaning set suitable for plastic surfaces. You can make enquiries at your Wincor Nixdorf branch or ask your dealer. Always make sure before you clean the system that it is switched off, the power plug is disconnected, and that no moisture gets inside it. Cleaning the printer Please follow the cleaning steps below. You thus can avoid errors and malfunctions in printing.
Care and cleaning Cleaning the document detection sensor Care and cleaning Printer malfunctions may also be caused by dust on the document detection sensor. For this reason, it is important to clean the sensor at regular intervals. We recommend to clean the sensor every 2 months or after every 10 receipt rolls. The sensor should be cleaned immediately if the following printer malfunctions occur: ■ The system detects a document although no document has been inserted.
Care and cleaning Remove any dirt and dust from the opening using a soft paint brush. The sensor can also be cleaned using compressed air. Press the ribbon cassette into the holder. stamp Finally close the receipt/journal guide and the upper POS housing. Cleaning the printer motor timing disk Dust and dirt on the printer motor timing disk may lead to print malfunctions. It is therefore necessary to clean the timing disk at regular intervals.
Care and cleaning Use a soft brush to remove dust and dirt from the timing disk openings. Alternatively, the timing disk can be cleaned with compressed air. When cleaning the printer motor make sure not to damage the timing disk. Tear off the surplus receipt paper and shut the paper compartment cover.
The BEETLE card (optional) The BEETLE card, a memory card the size of a credit card, provides the BEETLE POS system with a standardized storage medium. The card has a number of advantages over other storage media, such as floppy disks.
The BEETLE card Inserting the BEETLE card If appropriate, open the lock. Pull the catch out from under the front of the keyboard. The keyboard will be lifted upward. Lift the keyboard fully up. You can now access the BEETLE card drive. BEETLE card drive When pushing the keyboard down, if a BEETLE card is inserted but not engaged, it will be damaged, so be careful. The card type The BEETLE card You can use FLASH EPROM cards in the BEETLE/20. These cards can be written and read electronically.
The BEETLE card Write protection for BEETLE cards The BEETLE card is write-protected when you slide the tab shown in the illustration to the WP position (WP stands for write protection).
Floppy disk drive General The BEETLE /20 is supplied with a floppy disk drive for 3.5" floppy disks. Whenever the system accesses the drive, the drive’s LED comes on. The floppy disk drive is only visible when the keyboard is tilted up. Floppy disks have a large number of applications. For example, they can be used to: ■ Load programs ■ Save data (e.g. daily sales figures) ■ Implement access control (“electronic key”) Floppy disks can be write-protected.
Floppy disk drive Inserting the floppy disk Floppy disk drive Open the lock, and pull out the catch from under the front of the keyboard. Then tilt the keyboard up. You can now use the floppy disk drive. LED Floppy disk drive Hold the floppy disk so that the arrow on the floppy disk is facing up and pointing in the direction of the drive. Then insert the floppy disk into the drive. You know that the floppy disk is inserted correctly when the gray eject button is out.
Floppy disk drive Removing the floppy disk Press the gray eject button next to the insertion slot. You can then remove the floppy disk. Never remove the floppy disk when the drive is being accessed (i.e. when the LED is on). This could damage the drive and floppy disk and lead to data loss. Please make sure that there is no dust and dirt on the desk in front of the floppy disk drive, which could get into the drive while inserting or removing the disk.
The central processing unit General There are various types of central processing units (CPU) available for the BEETLE /20 POS system: the 80486DX2/66 type and a central processing unit suited to the technical progress. The central processing unit consists of a PC-compatible board.
Central processing unit Interfaces Central processing unit COM1 is the interface for connecting standard peripherals with their own power supply or for data transfer. COM2*, COM3* and COM4* are for connecting POS peripherals that do not have their own power supply, such as scanners and displays. COM2*, COM3* and COM4* make +5V and +12V voltage available.
Central processing unit Main memory The operating system and application require this memory during runtime. It consists of SIMM modules (see the technical data). Connection options The central processing unit is designed in such a way that expansion is possible at any time. Connecting a hard disk A 3.5" hard disk with a height of 1" can be connected to the central processing unit in order to store the operating system and the POS-specific software.
Power supply unit The power supply unit can be connected to all the usual mains power supply systems. It adjusts automatically to the voltage supplied. The power supply unit may be replaced by authorized trained personnel only. The power supply receptacle and the power socket for the monitor are on the back of the BEETLE /20, and the power switch is on the front. Power supply unit and accumulator battery The battery can bridge power failures lasting up to 4 minutes.
Keyboard The keyboard has 84 keys, which can be combined flexible to form double and quadruple keys (except for numeric keys). As an option dummy keys are available. In addition the keyboard is equipped with a keyswitch. The magnetic card reader and a waiter keylock are available as an option. Please refer the TA61 user manual for further details. Keyswitch The keyswitch has a total of 6 switch positions.
Keyboard The keyswitch has one tumbler arrangement, i.e. there is one set of keys for all keylocks with the above-mentioned key variants for the various switch positions. Keyboard Swipecard reader The optionally available 2- or 3-track swipecard reader enables up to 3 tracks to be read simultaneously when the card is swiped through once. Pull the magnetic card evenly and quickly, from the top through the slot on the swipecard reader.
Software Operating system The BEETLE /20 POS system runs under the MS-DOS operating system, which has been especially enhanced for the POS applications. It is possible, for example, to display all the system messages on the cashier display. These messages have been adapted to fit the display format. You will find more information on the following programs in the BEETLE system manual and detailed descriptions in the relevant manuals.
Software Retail presentation manager The retail presentation manager (RPM) is a standardized tool (MS-DOS and UNIX) for input and output format specification. The RPM significantly reduces the development outlay required for POS applications. For more information, contact your WN branch office. Retail transaction manager The retail transaction manager (RTM) forms the link between the POS application and the operating system.
Putting the system into operation The configuration of your BEETLE /20 POS system is described on the configuration label. You will find an example in the appendix. This label is under the POS system’s keyboard. You will need the data it contains when entering the setup parameters (see the chapter on BIOS setup). Startup behavior Once you have installed the BEETLE /20, switch it on using the power switch on the front of it. The system then carries out an automatic self-test to check its basic functions.
Startup behavior The following media can be assigned to a drive: ■ Floppy disk ■ BEETLE card as an option ■ Network ■ Hard disk The logical drives are designated A:, B:, C: and D:. If the system is to be started from a BEETLE card or floppy disk, they must always be assigned drive A:. However, it is also possible to assign drive B: to the BEETLE card or floppy disk if you want to use it purely as a data carrier. The network is always assigned drive C: during startup.
Startup behavior If the POS system does not find a BEETLE card or floppy disk in drive A:, startup continues from drive C:. If a BEETLE card or floppy disk is inserted in drive A: that does not contain the operating system, the POS system cannot start up. In this case, remove the card or disk, or replace it with a bootable one.
MS-DOS system error messages Output of MS-DOS system error messages MS-DOS system error messages All system error messages are output on the cashier display or monitor. The messages have a two-line format, as follows: M el ooooo dddddddd mmmmmmmmmmmmmmmmmmmm The entries have the following meanings: M Reserved e l MS-DOS error no. 0..
Power On Self Test Power On Self Test (POST) Power On Self Test The Phoenix POST is used as standard. This checks the functioning of the standard PC AT components on the motherboard. To enable it to test POS-specific functions, relevant function tests have been added to the Phoenix POST. The error messages are output on the cashier display, the external cashier display or the VGA monitor.
BIOS setup BIOS setup is used to carry out important basic settings that are necessary to ensure that the POS system runs perfectly. These include the setting of the date and time, the assignment of a specific logical drive name (A: or B:) for the BEETLE card or floppy disk, and hard disk settings. There are a number of different ways of calling setup: n n n If you are using a standard PC keyboard, you can press the Ctrl, Alt and ESC keys simultaneously during startup.
BIOS setup BIOS setup When you call setup, the copyright message appears: Copyright (C) WN 1998 Setup Rel. 0.xy (22/07/1998) The first menu then appears. You work your way around the menus by pressing the keys corresponding to the numbers displayed in parentheses. ReBoot with Help with Enter Setup with (7) (5) (2) If you press key 2, a menu appears in which you can set the date and time. If you press key 7, the system is restarted. Time Date (8)Prev (2)Next 12:34:56 Okt.
BIOS setup The menu for setting the time and date is followed by the menu for the drive settings. FD A MEM-Card FD B Not installed (8) Prev (2) Next (6) Incr (4) Decr In this menu, you can make settings for drives A: and B: (BEETLE MEM card or floppy disk).
BIOS setup Hard disks can be configured automatically in setup. The required parameters are read from the hard disk and stored in the CMOS RAM.
BIOS setup In the case of the 80486DX2 CPU, hard disk types 1-39 and User Type exist. Thus, in the figure above, the entry “Type 46" must be replaced by ”User Type". (3) Edit Params (3) Cylinders ____ Enter 4 Chars (2) (8) (3) Heads __ Enter 2 Chars (2) (8) (3) Sectors __ Enter 2 Chars (2) (8) As the following diagram shows, you have three basic alternatives: 1.
BIOS setup Memory In another menu, you will see the memory configuration, as shown in the following screen. Memory XMS (8) Prev (2) Next 640 KB 1408 KB XMS stands for Extended Memory Specification (above a memory capacity of 1 MB). LPT1 mode As of the 80486DX2 system, the LPT1 parallel interface can be run in ECP, EPP V1.7 and EPP V1.9 modes as well as in standard mode.
BIOS setup The “OFF Timer” switches the CPU to sleep mode after a predefined period of inactivity (5 - 15 - 60 minutes). You must not have a screen saver active. In sleep mode, the microprocessor is stopped at intervals and then clocked at full speed again, thus reducing power consumption. In addition, the backlighting of the cashier display is activated and, if a monitor is connected, it is blanked.
BIOS setup Interrupts If one of the interrupts IRQ1 (keyboard), IRQ3 (COM2), IRQ4 (COM1) or IRQ8 (RTC) occurs, the CPU changes from sleep mode to normal mode. All interrupts are processed in sleep mode; none are lost. Shadowing The shadowing function allows you to improve the overall performance of the system. If you enable this function, both the BIOS EPROM and the VGA EPROM are copied to the DRAM. Shadowing Yes (8) Prev (2) Next (6) Incr (4) Decr As a result, the accesses of the CPU are accelerated.
BIOS setup In the next screen, you can enter the graphics adapter you are using (mono for the cashier display or VGA for the monitor). If there is no VGA adapter, the display entry must be set to MONO or OPERATOR (80486DX2 and higher) to make the outputs appear on the cashier display. Display Operator (5) Help (8) Prev (2) Next (6) Incr (4) Decr If you press key (7), you terminate configuration by restarting the system.
BIOS setup Large Disk Access LBA (6) Incr (2) Next (4) Decr Setup offers you the following options: GB - 90 ■ Standard In this setting, MS-DOS can only be started from a partition that is smaller than or equal to 504 MB in size. The rest can only be used by other operating systems (e.g. Windows NT or OS/2). ■ LBA In this setting, MS-DOS can be started from a partition of up to 7.8 GB in size. ■ Non DOS You select this setting if you want to install operating systems different from MS-DOS.
Appendix Technical data for the BEETLE/20 BEETLE/20 with 1-station printer Width Depth Height 316 mm 480 mm (with cable cover) 224 mm (without customer display) Weight 10.7 kg BEETLE/20 with 2-stations printer Width Depth Height 316 mm 485 mm (with cable cover) 258 mm (without customer display) Weight 11.1 kg Climatic category IEC 721-3-3 class 3K3 Operating temperature 5° - 40° C Input voltage Power consumption max. AC outlet max.
Central processing unit Appendix Central processing unit Appendix Central processing unit Microprocessor 80486 DX2/66 MHz, Pentium class Architecture PC-compatible board with expansion options for POS-specific functions Main memory 4 MB expandable to 32 MB Pentium: 8MB expandable to 64 MB BIOS 128 kB Keyboard MF2-compatible Loudspeaker Volume adjustable Hard disk connection IDE interface Floppy disk connection NEC765A-compatible floppy disk controller Submodule (optional) SVGA or VGA co
Appendix SVGA controller ASYNC controller SVGA controller NS16C552 UART chip 16 bytes FIFO I/O base address area 02E8H - 02EFH Interrupt IRQ12 activated by jumper Connection 9-pin D-SUB socket VGA controller CL-GD5429 chip 512 kB video RAM Resolution up to 1024*768 with 16 colors I Number of colours up to 256 Screen refresh rate 72 Hz, interlaced 87 Hz Monitor connection 15-pin HDD-SUB socket SVGA controller You can use the SVGA controller only in combination with the Pentium CPU.
SVGA controller Appendix SVGA/LAN controller, VGA/LAN controller The same values apply as for SVGA or VGA and LAN controllers individually. Exception : The LAN controller here has 16KB RAM. LAN controller DP83905 AT/LANTIC chip RAM 8KB, default CC00h - CDFFh (only in shared memory mode) I/O address area 32 bytes, default 240h - 25Fh Interrupt IRQ5 BOOT PROM 16 KB, default C8000h - CBFFFh Connection 8-pin RJ45 telephone socket 10BaseT (max.
Appendix One-station printer Receipt paper One-station printer Roll outside diameter 80 mm or smaller without winder Roll width 76 mm ± 0.5 mm Paper weight min. 52.3 g/qm max. 64.0 g/qm Paper thickness min. 0.075 mm max. 0.
One-station printer with winder Appendix One-station printer with winder One-station printer with winder Number of characters for receipt max. 40 Print bidirectional Print method 9-dot matrix Print stations 1 receipt, journal as copy is possible, requires winder Max. print rate 3 lines/sec. Head service life approx. 80 million characters Weight 2.9 kg Receipt-/Journal paper GB - 96 Roll outside diameter approx. 80 mm Roll width 76 mm ± 0.5 mm Paper weight min. 52.3 g/qm max. 64.
Appendix Two-stations printer Two-stations printer Two-stations printer Number of characters for receipt max. 24 Number of characters for journal max. 24 Number of characters for document max. 55 Print bidirectional Print method 9-dot matrix Print stations 2: receipt and journal, one line printing validation is possible Max. print rate 3 lines/sec. Head service life approx. 150 million characters Usable surface of stamp 30 x 20 mm Weight 3.
Two-stations printer Appendix Receipt-/Journal paper Single-ply Roll outside diameter max. 70 mm Roll width max. 44.5 ± 0.5 mm Paper weight min. 52.3 g/qm max. 64 g/qm Paper thickness max. 0.085 mm min. 0.06 mm Paper lenght approx. 37 m, paper end not glued on paper roll Multi-ply: Original and 1 copy GB - 98 Paper thickness max. 0.085 mm min. 0.06 mm Paper weight min. 47 g/qm max.
Appendix Two-stations printer Printable area (the values are indicated in mm) Journal Paper 4.5 3.3 36.7 44.5 ± 0.5 mm two-stations printer Receipt Paper 3.8 4.0 36.7 44.5 ± 0.
Installing an expansion card Appendix Installing an expansion card Appendix Installing an expansion card Remove the housing Before you begin, make sure that the device is switched off and the power plug disconnected. Remove the cable cover from the device. Tilt it back slightly, and then pull it over. Open the lock for the drives, if necessary, pull the keyboard´s locking device forward, and lift the keyboard up.
Appendix Installing an expansion card Remove the keyboard. To do this, press the plastic parts indicated by arrows in the drawing below, and pull the keyboard forward a few millimeters. Disconnect the connector of the keyboard cable, which is plugged into a recess at the rear of the keyboard.To do so, push the cable into the direction of the plug-in connection and then pull the plug housing downwards (see arrow marks on plughousing). Then remove the keyboard and lift the keybord mounting up.
Installing an expansion card Appendix Open the paper compartment of the printer, tilt the cashier display forward, and disconnect the ribbon cable on the inside on the left. To do this, open the clamps by which the cable is attached to the housing, and remove the connector. You can then remove the housing. The cable of the cashier display is still pluged in, so exercise care when removing the housing.
Appendix Installing an expansion card Installing an expansion card All the expansion slots are for half-size expansion cards. To install an expansion card, you first have to remove the slot´s metal cover. Remove the screw by which the cover is attached the BEETLE/20. It is easy to remove the cover. Be carefull not to let the cover fall on the CPU board. This could cause a short circuit, since the CPU components are still supplied with power by the system accumulator battery.
Installing a submodule Appendix Installing a submodule Appendix Installing a submodule First remove the housing (see page 100 - 102) and the printer (see page 37, e.g. 55). Then loosen the cable of the cashier display and remove the two screws of the chassis cover, pull the cover a little forward and then lift it up. Please mind the cable! Then remove the metal cover of the recess needed on the housing. Loosen the two screws by using a 5mm socket wrench.
Appendix Installing a submodule For information on how to configure the submodule, please refer to the documentation that comes with the card. Put the POS terminal together again by proceeding in the reverse order to that when dismantling it. Make sure that the splicing plates of the chassis cover fit into the chassis as shown in the drawing below. Be sure to lay the keyboard cable as shown in the drawing below.
Changing the hard disk Appendix Changing the hard disk Appendix Changing the hard disk It is also easy to change the hard disk of the BEETLE/20. Begin by removing the keyboard (see the section on installing an expansion card on page GB - 100). Then remove the screw indicated by an arrow in the drawing below. Push back the cover plate to the terminal´s housing, and lift it out. You will then be able to see the card. Undo the screw indicated by an arrow in the drawing beside.
Appendix Changing the battery Changing the battery Changing the battery Every battery has a limited service life. In order to protect yourself from any loss of data, we recommend that you change the battery every two years. Use only batteries approved by WN. To change the battery, follow these steps: Make sure that the device is switched off and the power plug is disconnected. Remove the housing cover (see page 100-102).The battery is located on the right side, next to the printer.
The configuration label Appendix The configuration label The configuration label The label is located under the keyboard. The picture shows an example of the label which can differ in accordance to the features of your POS system. Master-HD: Master BD _______ OP-System: DOS Submodules: 86500. ___________________________ VGA LAN CPU: Type: COM3/4: CMOS: RAM: BIOS Rev: 486DX/2 486SLC IRQ disab.
Error messages MS-DOS critical errors Error code Meaning 0 Attempt to write on write-protected disk 1 Unknown unit 2 Drive not ready 3 Unknown command 4 CRC data error 5 Invalid call structure 6 SEEK error with disks 7 Unknown data medium 8 Sector not found 9 Printer paper end A Write error B Read error C General error GB - 109
Error messages POST (Power On Self Test) error messages Error messages Test type Test Message Error no.
Error messages Test type Test Message Error no.
Error messages Phoenix BIOS POST and startup messages Message Possible cause Remedy Diskette drive failure Diskette drive failure Change the drive Diskette drive B: failure Drive B: defective or missing Change drive B: Diskette drive A: failure Drive A: defective or missing Change drive A: Diskette read failure strike 7 to retry boot Disk unformatted or defective Replace diskette and reboot Display adapter failed; Primary adapter failure Change graphics adapter Gate A20 failure Protecte
Error messages Message Possible cause Remedy No boot device available strike 7 to retry boot Drive A: hard disk or diskette defect Reboot.
Error messages Message Possible cause Remedy Memory write/read failure at hex-value, read hex-value, expecting hex-value Failure of one of the memory chips Replace the memory chip No boot sector on hard disk strike 7 to reboot Drive C unformatted or not bootable Format the drive Not a boot diskette strike 7 to retry boot Diskette in drive A unformatted or start not possible Replace diskette and reboot No timer tick interrupt Timer chip failure Check timer chip on CPU Hex-value optional ROM b
Error messages Additional messages Error messages Decreasing available memory This message comes immediately after a memory error message. The memory chips are faulty. Strike the 7 key to continue An error has occurred during the POST; press key 7 to reboot the system. Base Memory size = 64K Specifies the size of main memory for functions. Extended Memory size = 00000K Specifies the size of extended memory for functions.
Error messages Error messages via blink codes (one station printer) Error detection The printer can be recovered from an error state by turning off the power, correcting the error and then turning the power back on. The DTR interface single is set to MARK, i.e. data entry is prohibited (serial I/F) and the printer automatically goes OFF-LINE. Error display The printer error is indicated by the ON-LINE indicator.
Error messages Error messages via blink codes (two station printer) LED Power LED Error LED Document LED Paper end Paper feed button for journal (top) and receipt (bottom) After having lift up the paper compartment cover, you will see the marked LED left to the printer. However, you can see the blinking of the LED from the outside too. LED “ERROR” Blinking of the red LED “ERROR” indicates that an error has occured. The respective blink codes are shown graphically in the following.
Error messages Unrecoverable errors The following errors are unrecoverable. Turn off the power switch immediately and contact your technical support. Type of error Light flashing pattern (2 sec.) Source of error High voltage error The power supply voltage is extremely high. Low voltage error The power supply voltage is extremely low. All LEDs The following unrecoverable errors may occur when switching on the printer, all LEDs will be blinking in a cycle of approx. 4 sec.
Error messages The following unrecoverable errors may occur when switching on the printer, all LEDs will be blinking in a cycle of approx. 2 sec., however only one time and will not be repeated. Type of error Light flashing pattern (2 sec.) Source of error ASIC All LEDs will be blinking only once followed by the normal start.
Glossary BIOS Basic Input/Output System. The part of the operating system responsible for communication with the peripheral units. Bit A bit is a binary digit (0 or 1). It is the smallest unit used in data processing. CMOS-RAM Complementary Metal-Oxide Semiconductor-Random Access Memory COM Communication port (V.24 serial interface) Controller Controls the input and output of data in a data processing system or between a computer and its peripheral devices. CPU Central Processing Unit.
Glossary Interface The point of connection between different hardware units and software units or between hardware and software units of computers and their peripheral devices. Glossary JEIDA Japan Electronic Industry Development Association. Industry standard for memory cards. LAN Local Area Network. Data network for data interchange within a local area (e.g. a building).
Glossary Server A unit whose services are made available to all participants in a local area network (LAN). SIMM Single Inline Memory Modules SRAM Static Random Access Memory SVGA Super Video Graphics Array. Interface for connecting color monitors. VGA Video Graphics Array. Interface for connecting color monitors.
Index A ambient conditions 12 application programs 74 ASYNC controller 93 B basic settings 16 battery 107 BEETLE card 62, 77 inserting 64 write protection 64 BIOS setup 81 blink code error messages 116, 117 C C programming interface 74 cable cover 22 cabling 12 care 7, 58 cash drawer 18 cashier display 25 changing window 28 changing journal roll 38, 45 journal window 56 print head 36 printer 55 receipt roll 32, 33, 38, 43 ribbon cassette 34, 35 stamp 53 cleaning document detection sensor 59 printer 58 timin
G graphics adapter 89 H hard disk 106 hash file access method 75 high frequency table 75 J JEIDA 62 journal changing 31 45 paper 96, 98, 99 K keyboard 18 keyswitch 81 L LED 50 117 loudspeaker 69 M main memory 70 mains power supply memory card 62 mini-DIN plugs 15 MS-DOS 74 N network 14 11, 14, 20 O one-station printer 26 94 one-station printer 26 93 with winder 38 operating system 74 P paper end detectors 47 paper jam 51 GB - 124 PCI-slot 70 PCMCIA 62 peripherals 17 POST 80 power cable 3 power plug 3
two-stations printer 90 117 41, 96, 116, V validation 49 volume 16 W warranty and liability claims waste disposal 3, 8 X XMS 4 86 GB - 125
