Hardware Guide

Procedure: Number 56 – SCR200MO Hardware Guide
Date: June 2020
Approved by: Implementation Manager
SCR200MO Hardware Guide Version: 0.5
Page | 11 of 12
5 Maintenance
5.1 Tradeouts & Deactivation Process
In the event that the SCR200MO unit needs to be swapped out or deactivated, please follow
instructions below.
1) Call Windcave Support to log a ticket. Please provide the following information.
1. Serial Number of SCR200MO.
2. Brief description of fault / reason for deactivation.
3. Contact Name.
4. Contact Phone Number.
5. Shipping Address (for replacement if needed).
2) Physically remove the device(s). At next communication with the host the device will be marked as
removed.
3) Ship the device(s) back to Windcave.
5.2 Cleaning Instructions
The external face of the SCR200MO device should be carefully cleaned on a regular basis. This is to
ensure that the front plate is free of dirt and solvents which could damage the device or prevent users
from using the device as intended. Windcave recommend cleaning the device with a damp cloth or mild
soap solution. Do not use any solvents as this may damage the device surface.