manual

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WARRANTY / CONTACT US
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WARRANTY / CONTACT US
LIMITED WARRANTY
Windster Hoods Inc. warrants its product against defects in material or workmanship as
follows:
Labor: For a period of (1) year from the date of purchase, if the product is determined
to be defective, Windster will attempt to repair the product, at its option, at no charge.
After the warranty period has expired, the consumer will be responsible for all labor
fees. (All labor repairs are limited to the installation of internal components)
Parts: Windster Hoods, Inc. will supply, at no charge, new or rebuilt replacements in
exchange for defective parts for a period of two (2) years. After the warranty period,
consumer will be responsible for all parts costs. During the "parts" warranty period,
there will be no charge for parts.
Motor: Windster Hoods, Inc. will also provide, at no charge, new or rebuilt motor parts
in exchange for defective parts for a period of five (5) years, excluding motor cages.
After the warranty period, consumer will be responsible for all motor parts costs. During
the “motor” warranty period, there will be no charge for motor parts.
Please keep the original sales receipt, as it will constitute as your proof of purchase.
Consumer must provide the serial number and the original sales receipt to submit a
warranty claim. Warranty claims submitted without serial number and original sales
receipt will be denied. This warranty applies only to products purchased and serviced in
the United States.
For products purchased in Canada, please contact your local retailer where you
purchased the unit for service.
Windster Hoods, Inc. will not be held liable for removal and/or installation fees of the
malfunctioning, defective, and/or replacement unit.
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WARRANTY / CONTACT US
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*Windster Hoods, Inc. reserves the right to determine the validity of your warranty claim.
WHAT IS NOT COVERED BY MANUFACTURER WARRANTY
1. Damages resulting from any of the following:
a. Improper installation or maintenance
b. Any repair, modification, alteration or adjustment not authorized by
the manufacturer or an authorized service dealer
c. Misuse, accidents, and/or neglect
d. Incorrect electric current, voltage or power supply
e. Improper setting of any control (Pressing multiple selections at the
same time)
f. Improper chemical cleaning (commercial or industrial cleaning agents)
2. Products purchased for use in an outdoor, commercial, and/or industrial
setting (such as in a hotel, office, restaurant, or other business)
3. Damage resulting from natural disasters (earthquake, flood, storm, etc.)
4. Regular maintenance for the product
5. Wear and maintenance items such as:
a. Aluminum Filters, Baffle Filters, Charcoal Filters, Mesh Filters, Oil
cups, Lighting bulbs, light fixtures etc.
6. Corrosion
7. Oil Cup
8. Motor Cage
9. Light Bulbs
No returns refunds exchanges if the hood
 Is missing parts
 Been Installed
 Been Used