User's Manual

M101B User Guide 19
Troubleshooting
Chapter 4: Troubleshooting
Troubleshooting (Basic)
Problem Solution
The removable battery is not charging
• Make sure the AC adapter is properly
connected, and that the removable battery
is properly inserted.
Nothing appears on the screen.
• The tablet computer may be in sleep
mode. Press the power button to wake up
the display.
• The brightness level may be too low.
Increase brightness.
The screen suddenly turns blank and the
power indicator goes off
• Make sure that LED indicator is not turned
off in HotTab.
• Make sure the AC adapter is properly
connected
• If running on battery power, the battery
may be depleted, charge the battery.
Wireless LAN signal quality is poor
• The tablet computer may be out of range.
Move the tablet computer closer to the
access point or another wireless LAN
device associated with it.
• Check if your surroundings have
interferences, such as microwave ovens,
cordless phones. Move the tablet
computer away from objects causing
interference.
I cannot connect to another wireless LAN
device
• Make sure that wireless LAN feature is
turned on.
• Make sure that the SSID setting is the
same for every wireless LAN device in the
network.
• Restart the tablet computer
• Make sure the IP address or subnet mask
setting is correct.
I cannot connect to another device with
Bluetooth.
• Make sure that both devices have
Bluetooth turned on (For the Tablet
Computer, check HotTab to see if
Bluetooth is turned on).
• Make sure that the distance between the
two devices is within 10 meters and there
are no walls or large obstructions between
the devices.