User's Manual

Rugged Computing
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Customer Service
We provide service guide for any problem as follow steps ： First, visit the website at
http://www.winmate.com.tw
to find the update information about the product. Second, contact with your
distributor, sales representative, or our customer service center for technical support if you need additional
assistance. You may have the following information ready before you call：
? Product serial number
? Peripheral attachments
? Software (OS, version, application software, etc.)
? Description of complete problem
? The exact wording of any error messages
In addition, free technical support is available from our engineers every business day. We are always
ready to give advice on application requirements or specific information on the installation and operation of
any of our products. Please do not hesitate to call or e-mail us.
Notice
1. Do not touch the LCD panel surface with sharp or hard objects.
2. Do not use abrasive cleaners, waxes or solvents for cleaning, use only a dry or damp, soft cloth.
3. Use only with a high quality, safety-approved, AC/DC power adapter.