User manual

2U Rack Series User Manual
IV
Customer Service
We provide service guide for any problem as follow steps： Please contact with your
distributor, sales representative, or our customer service center for technical support
if you need additional assistance. You may have the following information ready
before you call：
 Product serial number
 Peripheral attachments
 Software (OS, version, application software, etc.)
 Description of complete problem
 The exact wording of any error messages
In addition, free technical support is available from our engineers every business day.
We are always ready to give advice on application requirements or specific
information on the installation and operation of any of our products. Please do not
hesitate to call or e-mail us.