User's Guide

44
Appendix
Appendix C: Basic Troubleshooting
Problem
Solution
The removable battery
is not charging.
 Make sure the AC adapter is properly connected, and that
the removable battery is properly inserted.
Nothing appears on
the screen.
 The tablet computer may be in sleep mode. Press the power
button to wake up the display.
 The brightness level may be too low. Increase brightness.
The screen suddenly
turns blank and the
power indicator goes
off.
 Make sure that LED indicator is not powered off in Hottab.
 Make sure the AC adapter is properly connected.
 Charge the battery.
Wireless LAN signal
quality is poor.
 The tablet computer may be out of range. Move the tablet
computer closer to the access point or another wireless LAN
device associated with it.
 Check if your surroundings have interferences, such as
microwave ovens, cordless phones. Move the tablet away
from objects causing interference.
I cannot connect to
another wireless LAN
device.
 Make sure that wireless LAN feature is powered on.
 Make sure that the SSID setting is the same for every
wireless LAN device in the network.
 Restart the tablet computer.
 Make sure the IP address or subnet mask setting is correct.
I cannot connect to
another Bluetooth
device.
 Make sure that both devices have Bluetooth powered on in
HotTab.
 Make sure that the distance between the two devices is
within 10 meters and there are no walls or large
obstructions between the devices.
 Make sure the both devices are powered on and
discoverable.
 Make sure that both devices are compatible.
No sound is produced.
 Adjust volume within the operating system.
 If using an external audio device, make sure that the cable is
properly connected.
I cannot project the
tablet computer
display to another
monitor.
 Make sure the VGA driver is installed.
 Make sure the output setting selected is correct.