User's Manual

14
Warranty:
Winplus North America
Limited warranty
Winplus North America warrants, to the original purchaser, that its products are
free from defects in material and workmanship for 1 year from the date of original
purchase. Where permitted by law, Winplus North America’s liability shall be limited
to that set forth in this limited express warranty. This limited express warranty shall
be the exclusive remedy of the purchaser and Winplus North America makes no other
warranty of any kind aside from the limited express warranty stated above.
NOTE: Warranty only applies for North American customers of purchases made in North
America.
Conditions of Warranty
If during the 1 year warranty period your new product is found to be defective, Winplus
North America will repair such defect, or replace the product, without charge for parts
or labor subject to the following conditions:
• All repairs must be performed by Winplus North America.
• All warranty claims must be accompanied by a copy of the sales receipt or bill of sale.
• The equipment must not have been altered or damaged through negligence,
accident, improper operation, or failure to follow the product instructions for
installation, use, or care.
• The replacement of parts is excluded from the warranty when replacement is
necessary due to normal wear and tear.
• Repair or replacement parts supplied by Winplus North America under this warranty
are protected only for the unexpired portion of the original warranty.
• This is a “repair or replace” warranty only, and does not cover the costs incurred for the
installation, removal or reinstallation of the product.
OWNER’S RESPONSIBILITIES: Winplus North America will make every eort to
provide warranty service within a reasonable period of time. SHOULD YOU HAVE
ANY QUESTIONS ABOUT SERVICE RECEIVED OR IF YOU WOULD LIKE ASSISTANCE
IN OBTAINING SERVICE, PLEASE CALL TOLL FREE 1.866.294.9244 DURING REGULAR
BUSINESS HOURS MONDAY THROUGH FRIDAY 9:00 AM TO 5:00PM.