User manual

22
TROUBLESHOOTING
Problem Possible Reason Possible Solution
No Powe
r
De
f
ective
l
ea
d
C
heck lead for kinks / cut
s
No rece
p
tion, ‘no signal’
U
nit ha
s
n
o
t
bee
n t
u
n
ed
Fo
ll
o
w in
s
tallati
o
n
i
nstructions
Ant
e
nna n
o
t
co
nn
ec
t
ed
E
nsure
p
ro
p
er connect
i
o
n
M
issin
g
C
h
anne
l
sBroa
d
cast c
h
anne
l
s
d
i
ff
e
r
f
rom preset c
h
anne
l
l
is
t
R
estore
f
actory
d
e
f
au
l
ts an
d
s
e
l
ect “ot
h
er” as
l
ocatio
n
Si
g
nal too wea
k
C
heck
y
our antenna and leads.
C
onsi
d
er a signa
l
amp
l
i
fi
er or
co
n
su
lt an ant
e
nna in
s
tall
e
r
.
Picture breaks up
(
pixelation
)
on some c
h
anne
l
s or
d
isp
l
ays
‘no si
g
nal’
Si
g
nal too wea
k
C
heck
y
our antenna and leads.
C
onsi
d
er a signa
l
amp
l
i
fi
er or
co
n
su
lt an ant
e
nna in
s
tall
e
r
.
Si
g
na
l
too stron
g
I
f
you are using a signa
l
amp
l
i
fi
er, t
h
e signa
l
may
b
e
boos
t
ed
t
oo
m
uc
h
.
T
u
rn
do
wn
th
e amp
l
i
fi
er.
Picture breaks u
p
when lights
/
air con switched on
Antenna cable
p
icking u
p
i
nt
e
rf
e
r
e
n
ce
fr
o
m int
e
rna
l
power ca
bl
es
d
ue to
b
a
d
w
i
r
i
ng
E
n
su
r
e
all ant
e
nna
c
a
b
l
e
i
s
t
o RG6 Quad standard. If in
d
ou
b
t, consu
l
t an antenna
i
nstaller. Re-wiring ma
y
be
necess
a
ry.
Picture
bl
ac
k
an
d
w
h
ite Wrong vi
d
eo output se
l
ecte
d
Set signa
l
output to matc
h
y
our connect
i
on, us
i
ng
i
n
s
tallati
o
n in
s
tr
uc
ti
o
n
s.
Remote contro
l
not wor
k
in
g
Dea
d
b
atteries
Ch
ec
k
an
d
rep
l
ace
b
atterie
s
Direct sunli
g
ht
Use
r
e
m
o
t
e
in
s
ha
de
No Au
d
i
o
Volume low / mute enable
d
C
heck volume / mute on
r
e
m
ote
Cannot get TV c
h
anne
l
s, on
l
y
d
isp
l
ays Ra
d
i
o
In Ra
d
io mo
d
e
P
ress TV on your STBX5C
remo
te
Does not dis
p
la
y
Closed
Caption
s
Program does not su
pp
ort
C
l
ose
d
caption
s
C
heck guides for CC su
pp
orted
p
ro
g
rams
I
f
t
h
e receiver
d
oes not
f
unction proper
l
y a
f
ter c
h
ec
k
ing it, p
l
ease contact our Winta
l
t
rou
bl
es
h
ooting
h
e
l
p
l
ine on
1
300 662 9
46
.
Do not attempt to ma
k
e repairs on t
h
is unit as t
h
ere
i
s danger of electric shock and will void
y
our warrant
y
.