Warranty

Ten Year Limited Warranty
Classic'Collection
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The Tapco Group, (TTG), A Headwaters Company, warrants
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that its Atlantic
®
Premium Shutters Classic Collection product line (the
“Warranted Products”) are free from manufacturing defects which result in cracking, splitting, and rotting under normal weather
conditions for a period of ten (10) years after the date of purchase of the product. TTG also warrants that its factory paint finishes on the
Warranted Products will not peel or flake for a period of ten (10) years for Atlantic’s Classic Collection product line. TTG warrants that
the available storm-rated versions of the Classic Collection shutters will perform as specified in the descriptions of the storm-rated
shutters contained in the coverage table below for a period of three (3) years from the date of purchase. This warranty is subject to the
following limitations:
1. This warranty extends only to the original owner who shall be defined as the person or persons who owned the structure in
question on the date of purchase of the Atlantic Premium Shutters in question.
2. TTG will not be held responsible for damages resulting from Acts of God, accidental or intentional acts, installation other than in
accordance with the manufacturer’s express instructions (which shall be solely determined by TTG), or from repairs or
modifications by persons not authorized by TTG or from the use of parts and accessories (i.e. hardware or mounting devices) not
authorized by TTG.
3. Atlantic warrants its stainless steel hardware against manufacturing defects for the life of the product and its aluminum hardware
for a period of ten (10) years. The finish on all Atlantic hardware is not warranted against deterioration, including but not limited
to, scratches, fading, and corrosion, particularly resulting from airborne sea salt in coastal environs.
4. TTG will not be held responsible for damages resulting from water seepage through closed shutter systems including, but not
limited to, storm seepage.
5. Fading due to weathering of painted surfaces is normal and expected. TTG will not be held responsible for such fading.
6. This warranty shall not extend any coverage whatsoever to custom orders for shutters that when built, will exceed in size the
largest of Tapco’s standard sized shutters. The warranty coverage provided in this document is expressly disclaimed for all such
shutters.
7. The property owner shall have the burden of establishing to TTG’s reasonable satisfaction both the identification of the product
purchased and the date of purchase of the same for all claims made.
8. This warranty will be strictly limited to the cost of repairing, replacing and/or refunding the purchase price less taxes of the
warranted products per the table below one time. Reasonable freight charges incurred by the claimant to return defective
warranted products to TTG will be reimbursed by TTG for covered claims made within four years of the date of purchase.
Under no circumstances, however, will TTG pay for the cost any of the following: a) labor to remove products from the
Claimant’s home; b) labor costs incurred to install replacement products on the Claimant’s home; or c) any expense at all
associated with claims asserted after the first claim for the products in question is resolved.
9. In the event of a claim during the warranty period, and subject to the prorated coverage specified below, TTG at its sole option
will either (a) repair or replace the warranted product(s), or (b) refund to the purchaser a sum equal to the product of the actual
price paid for the product multiplied by the prorated percentage shown in the appropriate coverage schedule below. In no event
shall TTG be liable on any claim for any amount in excess of the amount generated by the application of the proration table
below.
10. If TTG attempts a reasonable number of times to repair a defect under this warranty but those attempts are unsuccessful, TTG at
its sole option may either replace the product or refund the purchase price less taxes per the proration table below
11. This warranty will not cover claims for the following (a) damage to or failure of a warranted product resulting from acts of the
purchaser or the installer, (b) damage to or failure of the product resulting from unreasonable use, including but not limited to the
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All warranty coverage provided to Atlantic Classic Collection products is also extended to the same extent to all TTG products branded as
“Stonefield,” “Harborview,” “Winworks,” and “Encore.”
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This warranty is effective January 28, 2011 and supersedes all previously published versions of this warranty. It shall remain effective until such time
as TTG publishes a subsequent superseding version at which time this version shall have no further effect.