SUPPORT GUIDE: WCCTV Body Worn Camera (Connect) Originated by: WCCTV Customer Support Date: 07/10/2021 Tel: 877 805-9475 Email: tech@wcctv.
Contents 1. Introduction.......................................................................................... 3 2. WCCTV Body Worn Camera ............................................................... 4 3. 4. LED Indicators ..................................................................................... 5 Charging the WCCTV Body Worn Camera .......................................... 6 5. Mounting the WCCTV Body Worn Camera.......................................... 7 6.
1. Introduction Thank you for purchasing a WCCTV Body Worn Camera, this guide is designed to get you started using your body worn camera. To review all features of the WCCTV Body Worn Solutions range please visit: https://www.wcctv.com/body-worn-cameras/ If you require any further assistance, please contact our technical support team on 877 804-9475 or email tech@wcctv.
2. WCCTV Body Worn Camera The WCCTV Body Worn Camera (Connect) captures video, audio and pictures on the move. Designed and manufactured to meet and exceed recommended standards for Body Worn Cameras. 1 3 2 9 4 5 8 7 1: Status Indicator 3: HD Video Recording 5: One button record 7: Local recording (up to 128GB) 9: Environmentally tested housing (IP65) Support Guide: WCCTV Body Worn (Connect) 6 2: LED 4M illuminator light 4: Audio Recording 6: LTE streaming 8: 2.
3. LED Indicators The WCCTV Body Worn Camera has several different coloured LED indicators.
4. Charging the WCCTV Body Worn Camera The WCCTV Body Worn Camera can be charged via two options. 1. Charging via the micro USB provided: the charging port is located the bottom of the unit, open the cover and insert the micro USB cable into the slot shown below. Please note: Ensure you are inserting the micro USB cable in correctly to avoid any damage to the cable or the camera This charge can take approximately five hours. 2.
5. Mounting the WCCTV Body Worn Camera The WCCTV Body Worn Camera will be provided with a Klickfast tilt-mount which is prefitted to the back of the body worn camera. To mount the WCCTV Body Worn Camera, simply turn the body worn camera upside down and slide into the mount, then twist the body worn camera back into its upright position to secure. WCCTV do provide multiple mounting accessories, if you require more information please contact sales@wcctv.com or call 877 805-9475 to discuss your requirements.
6. Switching the WCCTV Body Worn Camera on To switch the WCCTV Body Worn Camera on, press and hold the red button on the side of the unit. The camera will beep once then release the button and the LED indicator at the top of the unit will flash yellow to signify it is powering up. 7. PIN Screen When the WCCTV Body Worn Camera is powered on you will be presented with a screen that required you to enter a PIN code. This PIN code will be provided by WCCTV to the Company’s administrator.
8. Home Screen Once the PIN code has been entered, the WCCTV Body Worn Camera’s home screen will be displayed.
9. Recording Video and Audio To begin recording on the WCCTV Body Worn Camera press and hold the top red button for two seconds on the side of the unit. The LED indicator at the top of the unit will turn red and the unit will make an audio notification - beep once to signal recording is activated. Please note: if silent mode is activated the sounds and LED indicators will be switched off.
There are different stages of standby mode that can be changed via the administrative settings. 11. Silent Mode When silent mode is activated all audio notifications and the LED indicators will be silenced. Whilst silent mode is activated, when the unit button is pressed for recording to commence, a quick red flash will be seen from the LED indicator and the screen will go black after two minutes. When recording is stopped the LED will quickly flash yellow.
. Switching the illuminating light on To activate the illuminating light at any time, press the top red button on the side of the unit twice in quick succession. 13. LTE Status To gain an LTE status on the WCCTV Body Worn Camera (Connect) ensure you are in an area where the signal strength is strong. The symbol below is what you will get when the WCCTV Body Worn Camera (Connect) has an LTE signal and it is ‘locked’ into the signal.
Indication Colour Yellow SD Card SD Card is nearly full Red SD Card SD Card is full Cross through SD Card SD Card is not inserted or inserted incorrectly SD Card SD Card is fully functional If the SD Card shows a cross going through it; turn off the unit and at the bottom the WCCTV Body Worn Camera you will see a casing, pull this casing down and push the SD card to ensure it comes out and then place back in with the SD cards’ gold contacts facing down. Turn the unit back and check SD status.
15. Advanced: GPS Status Pressing the GPS icon on the main screen of the WCCTV Body Worn Camera will bring up the following information: if the unit is connected to GPS. If the GPS Icon shows a cross running through it, this means there is no GPS fix as shown below, to gain GPS simply go to an area that has better signal, for example outside, a room with windows and doors. Please note: The GPS may be turned off which is a feature in the firmware build.
16. Advanced: Time and Date Status Pressing the Time and Date on the main screen of the WCCTV Body Worn Camera will bring up for the following information: current firmware on the unit, build time and date, uC version, uCBL version and FPGA version. You also have the option to manually check for an update. If the time and date of the unit is incorrect, simply get a GPS signal and this will update automatically or place on the WCCTV Smart Hub and allow the unit to pull the correct time via NTP.
17. Advanced: LTE Status Pressing the LTE icon on the main screen of the WCCTV Body Worn Camera without the key will bring up for the following information: mobile connection, Conn-State, ConnStrength, Conn-Quality, Modem and VPN Conn State. The LTE symbol indicates connection to the SIM service provider When you have the lock icon showing underneath the LTE icon this indicates that LTE has been established to the cloud environment and will bring up the additional following information: VPN Conn.
18. Advanced: Battery Status Pressing the Battery icon on the main screen of the WCCTV Body Worn Camera will bring up for the following information: charger plugged, battery power (left), current load and voltage. Indication Colour Yellow Battery Battery is nearly dead @ 7% Red Battery Battery is going to die @ 5% Lightning Bolt Battery is charging The WCCTV Body Worn Camera will give an audio notification when it reaches 7% and will stop recording (if it was currently recording) at 5%.
19. FCC Radiation Exposure Statement This device has also been evaluated for and shown compliant with the FCC RF exposure limits under portable exposure conditions (antennas are within 2cm of a person's body) Details of the authorized configurations can be found at FCC Equipment Authorization Search website: https://apps.fcc.gov/oetcf/eas/reports/GenericSearch.cfm by entering the FCC ID number on the device. 20.
