User's Manual

Draft

R00.e RT System 2 v2.0.0 Deployment Guide 65

6. Troubleshooting and Tips

Troubleshooting

Table 6–1 Troubleshooting Fluidmesh Radios

Problem Solutions

Not communicating • Try sending a ping command in a CMD window to the IP address of the

radio.

• If you are trying to connect directly with a computer, make sure you

have configured a private network (see “Create a Private Network” on

page 38).

• Ensure that you have configured the radios as follows:

- FM1100 = mesh POINT (remote backhaul)

- FM3100 = mesh END (central backhaul)

Cannot access GUI If you configure two FM1100 radios on the same mast to be a mesh POINT

and a mesh END, they will communicate over the switch and lock

everything else out of the communication loop. They must both be

configured as mesh POINTs

GUI not responding It takes one full minute to see the alignment statistics in the Fluidmesh GUI

(from the browser), so be sure to wait for it.