Installation Manual

58
CONFIDENTIAL UNDER NON-DISCLOSURE AGREEMENT (NDA)
Rev A1
Document:
WSS 4G Aircraft Installation Manual 750-
00003-00 Reva1.Docx
July -30
2020
NOTE: While every effort will be made to activate service as quickly as possible, it is
recommended that the activation process is started as early as possible during system
installation to ensure any potential delays are minimized prior to aircraft delivery.
For service activation under OEM or Dealer:
1. Identify the ABR Serial Number, located on the front panel of the unit.
2. Contact the Satcom Direct Activations team at [e-mail]
and provide the following information:
• Owner / Operator details
• Aircraft Tail Number
• Aircraft Type and Serial Number
• ABR Serial Number
• Location of Installation
• Any available details regarding timing for completion of the
installation and intended flight testing schedule
For service activation under End Customer:
1. Identify the ABR Serial Number, located on the front panel of the unit.
2. Contact the Satcom Direct inside sales team to complete the customer service
activations form at [phone] or via [e-mail] and
provide the following information:
• Owner / Operator details
• Aircraft Tail Number
• Aircraft Type and Serial Number
• ABR Serial Number
• Location of Installation
• Any available details regarding timing for completion of the
installation and intended flight testing schedule
Current Satcom Direct Customers can find additional activations support online
at https://csa.satcomdirect.com/
3. Satcom Direct will coordinate the necessary commissioning and activation steps
with the Installation Partner and Wireless Systems Solutions Product Support
team for the ABR and provide notification of completion.
4. Upon completion of these steps, the Installation Center may proceed with flight
testing in accordance with flight test procedures to validate service has been
activated. It is recommended that the Installation Center remain coordinated with
the Satcom Direct and WSS Product Support teams prior to and throughout
flight testing to provide guidance and system monitoring as needed.
5. Once flight testing is complete, please notify Satcom Direct of test completion
and aircraft entry / return to service date.