Instruction Manual

Wireless TENS/EMS RS-18 Instruction Manual
23
Troubleshooting
Remote & Pods
Problem Possible Cause Solution
Display does not
come on
Low battery Charge battery
Weak stimulation
with loaded
batteries
Electrodes dried out, lost the
adhesiveness thus have no adequate
connection with the skin
Replace with new electrode
Electrode placement Make sure the electrodes are placing at
least 5 cm(2 inches) apart on the body
Stimulation stops
with loaded
batteries
Poor electrode contact Reapply electrodes, place firmly.
Electrodes should be at least 5 cm apart.
Damaged or worn electrodes Replace with new electrode
Cable or contacts damaged Replace with new accessories
accordingly
Stimulation
weakens within
minutes of starting
treatment with
loaded batteries
This is a normal body adaptive process Increase the amplitude (intensity) if
necessary
Stimulation is
uncomfortable
Amplitude (intensity) is too high Decrease amplitude (intensity)
Electrodes are too close together
Reposition the electrodes. Electrodes
should be at least 5 cm apart.
Damaged or worn electrodes Replace with new electrodes
Ensure proper program is being used A. Refer to the programs
description
B. Contact healthcare provider if
discomfort persist
Stimulation is
ineffective
Improper electrode placement
Reposition electrodes.
Electrodes must be at least 5 cm (2
inches) apart
Unknown Contact healthcare provider
Stimulation only
felt on one
electrode
Improper electrode placement or
connection
A. Reposition electrode. Electrodes
must be at least 5 cm (2 inches)
apart.
B. Replace with new electrodes
Intermittent
Intermittent Program is in use Some programs will seem intermittent.
This is expected. Refer to section – for a