User's Manual
Table Of Contents
- Welcome to the DIRECTV Family!
- Chapter 1: USING YOUR REMOTE CONTROL
- CHAPTER 2 - CHANNELS & PROGRAM INFO
- Chapter 3: All MOVIES, ON DEMAND & PAY PER VIEW
- Chapter 4: Recordings
- Recording a Single Show
- Recording a Single Show
- Recording a Series
- Recording a Series
- Watching and Deleting Your Recorded Shows
- Watching and Deleting Your Recorded Shows
- Playlist
- Playlist
- Playlist
- Playlist
- Playlist
- Manage Recordings
- Manage Recordings
- Manage Recordings
- Manage Recordings
- Recording from Your Computer or Phone
- Recording from Your Computer or Phone
- CHAPTER 5 - Extras & SPECIAL FEATURES
- Extras
- 
- Extras
- Extras
- Extras
- Extras
- Extras
- Special Features
- Special Features
- Special Features
- DIRECTV® WHOLE-HOME DVR SERVICE
- DIRECTV® WHOLE-HOME DVR SERVICE
- DIRECTV® WHOLE-HOME DVR SERVICE
- DIRECTV® WHOLE-HOME DVR SERVICE
- DIRECTV® WHOLE-HOME DVR SERVICE
- HOME MEDIA CENTER HD DVR
- DIRECTV™ IPAD® APP
- DIRECTV™ IPAD® APP
- CHAPTER 6 - SETTINGS & Help
- Chapter 7 - HOME MEDIA CENTER (HMC)
- Chapter 8 - TROUBLESHOOTING & FAQs
- Troubleshooting Tips
- Troubleshooting Tips
- Troubleshooting Tips
- Frequently Asked Questions
- Frequently Asked Questions
- Frequently Asked Questions
- Frequently Asked Questions
- Frequently Asked Questions
- Frequently Asked Questions
- Frequently Asked Questions
- Frequently Asked Questions
- Frequently Asked Questions
- Frequently Asked Questions
- Frequently Asked Questions
- Frequently Asked Questions
- Frequently Asked Questions
- Frequently Asked Questions
- Frequently Asked Questions
- Chapter 9: WARRANTY AND OTHER INFO
- Limited 90-Day Warranty
- Limited 90-Day Warranty
- Limited 90-Day Warranty
- DIRECTV PROTECTION PLAN
- FCC Customer Information
- FCC Customer Information
- TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”)
- TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”)
- TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”)
- TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”)
- TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”)
- TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”)
- TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”)
- TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”)
- TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”)
- TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”)
- APPENDICES
- Appendix 1: Setup and Activation
- Appendix 2: Connections to TV & Equipment
- Appendix 2: Connections to TV & Equipment
- Appendix 2: Connections to TV & Equipment
- Appendix 2: Connections to TV & Equipment
- Appendix 2: Connections to TV & Equipment
- Appendix 2: Connections to TV & Equipment
- Appendix 2: Connections to TV & Equipment
- Appendix 2: Connections to TV & Equipment
- Appendix 2: Connections to TV & Equipment
- Appendix 3: Receiver Front and Back Panels
- Appendix 3: Receiver Front and Back Panels
- Appendix 3: Receiver Front and Back Panels
- Appendix 3: Receiver Front and Back Panels
- Appendix 4: How to Network Your HD DVR
- Appendix 4: How to Network Your HD DVR
- Appendix 4: How to Network Your HD DVR
- 
- Appendix 4: How to Network Your HD DVR
- Appendix 4: How to Network Your HD DVR
- Appendix 4: How to Network Your HD DVR
- 
- Screen FORMAT & RESOLUTION
- Appendix 5: About High-Definition
- Appendix 5: About High-Definition
- Appendix 5: About High-Definition
- Appendix 5: About High-Definition
- Index
- Index
- Index
- Index
- ICON REFERENCE
- APPENDICES
- Appendix 1: Setup and Activation
- Appendix 2: Connections to TV & Equipment
- Connections For Auxiliary Equipment
- HD TV Connections
- HD TV Connections
- SD TV Connections
- Connections To Other Equipment
- Appendix 3: Receiver Front and Back Panels
- Appendix 4: Get Connected
- Accounts Without Whole-Home SERVICE
- Appendix 5: About High-Definition
- Supported Resolutions
- Wide-Screen vs. Standard Formats
- Index
- Icon Reference
110
DIRECTV HD DVR RECEIVER USER GUIDE
FREQUENTLY ASKED QUESTIONS
Q: Why is my screen blue, black, gray or snowy?
Your TV displays a blue, black, gray or snowy screen.
Possible Causes:
Your TV and/or your Receiver are not powered on.
The DIRECTV
®
Receiver and most TVs and VCRs let you toggle between different video sources. Your TV may be on a different
input source than what you are trying to view.
Your TV may not support the selected HD resolution from your Receiver.
Solution:
Check that the DIRECTV
®
Receiver and TV are both powered on.
If you don’t see the DIRECTV picture, verify your current TV input by turning the TV on and off. Most TVs display the input in the
upper right- or left-hand corner. If the input is set to something other than your DIRECTV Receiver, toggle through the inputs
with the input button on the DIRECTV Remote (if programmed) or TV Remote a your picture displays. (If the DIRECTV Remote is
not working for the TV, it may need to be programmed.)
If the TV Remote is not available:
1. Find the Input or Source button on your TV and press it. It may be on the front panel, sides, bottom, or top edges of your TV.
2.
S
lowly set the TV to each input option, one at a time. Sometimes it takes a second or two for the input to switch, so don’t
proceed too quickly.
3.
S
et the TV to whichever input displays a picture.
If you see a snowy screen and are using a coax connection to connect to the TV, make sure your TV is on channel 3 or 4.
Press the TV/VCR button on the VCR Remote or on the VCR’s front panel.
If problems persist, turn off all equipment connected to your TV, wait a few minutes, then turn the DIRECTV
®
Receiver back on.
Check your connections and cables.