User Manual

205

11 User S uppor t

Troubleshooting

• A call is received by your

device.

• A preset alarm event is

activ ated.

• Turns off sounds you don’t need.

Your device emits sounds in response to a number of events, such as warnings,

reminders, and screen taps or hardware button actions. Optimize battery life, by

turning off any sounds you don’t need.

(a) Tap > Settings

(b) On the Personal tab, tap Sounds & Notifications .

• Disable the phone function when no SIM card is installed on your device.

Password problem

Forgotten password

If you forget your password, you’ll need to clear your device’s memory by hard resetting

it. See “To perform a hard reset” on page 244 for more information.

Memory problem

Device memory run out

If you receive a message stating that storage or program memory is unavailable, try the

following solutions.

Finding space in storage memory

• Move data to an SD/MMC/SIO storage card.

(a) Insert a storage card to your device’s expansion slot.

(b) Tap > Programs > File Explorer .

(d) Open the My Documents folder; tap Menu, Edit, then Paste.

NOTE: Files stored in folders other than My Documents or stored in folders within

subfolders in My Documents may not show up in the list view of some programs.

• Move e-mail attachments.

(a) Insert a storage card to your device’s expansion slot.

(b) Tap > Messaging .

(d) On the Storage tab, select “When available, use this storage card to store

attachments” check box.

All attachments are moved to the storage card, and new attachments are

automatically stored on the storage card.

(e) Tap ok.

• Set programs such as Notes, Word Mobile, and Excel Mobile

to automatically

save new items on the storage card. In the program, tap Menu

> Options.

• Delete unnecessary files.

(a) Tap > Programs > File Explorer .

(b) Locate the file for deletion.