User's Manual

3.Refertothemanualshippedwiththeexternalmonitortochecktheresolutionsandrefreshratesthat
aresupported.
Iftheexternalmonitorsupportsthesameresolutionasthecomputerdisplayorahigherresolution,
viewoutputontheexternalmonitororonboththeexternalmonitorandthecomputerdisplay.
Iftheexternalmonitorsupportsalowerresolutionthanthecomputerdisplay,viewoutputonthe
externalmonitoronly.(Ifyouviewoutputontheboththecomputerdisplayandtheexternal
monitor,theexternalmonitorscreenwillbeblankordistorted.)
Problem:Youcannotsetahigherresolutionthanthepresentoneonyourexternalmonitor.
Solution:
Makesurethatmonitorinformationiscorrect.Dothefollowing:
ForWindows7:
1.Right-clickonthedesktop,andclickScreenresolution.
Note:Ifyourcomputercannotdetecttheexternalmonitor,clicktheDetectbutton.
2.Clicktheiconforthedesiredmonitor(theMonitor-2iconisfortheexternalmonitor).
3.ClickAdvancedSettings.
4.ClicktheAdaptertab.
5.Makesurethatthecorrectdevicedrivernameisshownintheadapterinformationwindow.
Note:Thedevicedrivernamedependsonthevideochipthathasbeeninstalledonyourcomputer.
6.ClickOK.
Iftheinformationisincorrect,reinstallthedevicedriver.Seebelowformoreinformation.
ForWindowsVista:
1.Right-clickonthedesktopandclickPersonalize.
2.ClickDisplaySettings.
3.ClicktheAdvancedSettingsbutton.
4.ClicktheAdaptertab.
5.Makesurethatthecorrectdevicedrivernameisshownintheadapterinformationwindow.
Note:Thedevicedrivernamedependsonthevideochipthathasbeeninstalledonyourcomputer.
6.ClickOK.
Iftheinformationisincorrect,reinstallthedevicedriver.Seebelowformoreinformation.
ForWindowsXP:
1.Right-clickonthedesktop,andclickPropertiestoopentheDisplayPropertieswindow.
2.ClicktheSettingstab.
3.ClickAdvanced.
4.ClicktheAdaptertab.
5.Makesurethatthecorrectdevicedrivernameisshownintheadapterinformationwindow.
Note:Thedevicedrivernamedependsonthevideochipthathasbeeninstalledonyourcomputer.
6.ClickOK.
Iftheinformationisincorrect,reinstallthedevicedriver.Seebelowformoreinformation.
Checkthemonitortypeand,ifnecessary,updatethedriverbydoingthefollowing:
ForWindows7:
Chapter10.Troubleshootingcomputerproblems223