User's Manual

ManualsBrandsWistron ManualsComputers & AccessoriesLENOVO NOTEBOOK COMPUTER (WITH WACOM DIGITIZER, MODEL: SU6E-12W04AU, SU6C-12W04AU)

•Lenovohardwarerepair-IftheproblemisdeterminedtobecausedbyLenovohardwareunderwarranty,

trainedservicepersonnelareavailabletoprovidetheapplicablelevelofservice.

•Engineeringchangemanagement-Occasionally,theremightbechangesthatarerequiredafteraproduct

hasbeensold.Lenovooryourreseller,ifauthorizedbyLenovo,willmakeselectedEngineeringChanges

(ECs)availablethatapplytoyourhardware.

Thefollowingitemsarenotcovered:

•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornonwarrantedparts

Note:Allwarrantedpartscontaina7-characteridenticationintheformatFRUXXXXXXX.

•Identicationofsoftwareproblemsources

•CongurationofsystemBIOS(UEFIBIOS)aspartofaninstallationorupgrade

•Changes,modications,orupgradestodevicedrivers

•Installationandmaintenanceofnetworkoperatingsystems(NOS)

•Installationandmaintenanceofapplicationprograms

ForthetermsandconditionsoftheLenovoLimitedWarrantythatappliestoyourLenovohardwareproduct,

see“WarrantyInformation”intheSafetyandWarrantyGuidethatcomeswithyourcomputer.

Ifpossible,benearyourcomputerwhenyoumakeyourcallincasethetechnicalassistancerepresentative

needstohelpyouresolveacomputerproblem.Pleaseensurethatyouhavedownloadedthemostcurrent

driversandsystemupdates,rundiagnostics,andrecordedinformationbeforeyoucall.Whencallingfor

technicalassistance,pleasehavethefollowinginformationavailable:

•MachineTypeandModel

•Serialnumbersofyourcomputer,monitor,andothercomponents,oryourproofofpurchase

•Descriptionoftheproblem

•Exactwordingofanyerrormessages

•Hardwareandsoftwarecongurationinformationforyoursystem

Telephonenumbers

Note:Telephonenumbersaresubjecttochangewithoutnotice.ForthelatestlistofCustomerSupport

Centertelephonenumbersandhoursofoperation,gototheSupportWebsiteat:

http://www.lenovo.com/support/phone

Table10.World-widetelephonelist

CountryorRegionTelephoneNumber

Africa

Africa:+44(0)1475-555-055

SouthAfrica:+27-11-3028888,0800110756

and+27-11-3027252

CentralAfrica:ContactthenearestLenovoBusinessPartner

Argentina

0800-666-0011(Spanish)

Australia

131-426(English)

Austria

0043-0810-100654(Warrantyserviceandsupport)

(German)

Belgium

02-225-3611(Warrantyserviceandsupport)

(DutchandFrench)

Bolivia

0800-10-0189(Spanish)

Brazil

SaoPauloregion:(11)3889-8986

OutsideSaoPauloregion:0800-701-4815

(BrazilianPortuguese)

Chapter11.Gettingsupport239