User's Guide

Table Of Contents
2.Restartyourtablettotryagain.
Iftheproblempersists,contactLenovofortechnicalsupport.
Batteryproblem
Problem:Thebatterydoesnotchargecorrectly.
Suggestedsolution:Checkiftheacchargerisconnectedcorrectly.Iftheconnectionisgoodbutthe
batterystilldoesnotcharge,contactLenovotoreplacewithanewbattery.
Systemproblems
Problem:Unabletoturnthetableton.
Suggestedsolution:Connectyourtablettoanacpoweroutletusingeitheradockorthechargerthrough
theprovidedUSBcabletoseeiftheproblemiscausedbyadrainedbattery.Iftheproblempersists,
insertastraightenedpaperclipintotheemergencyresethole.Tolocatetheemergencyresethole,see
“Tabletlayout”onpage1
.Iftheproblemstillpersists,contactLenovofortechnicalsupport.
Mediaproblems
Problem:Theaudioqualityispoororthereisnosoundoutput.
Suggestedsolution:Checkandensurethat:
Thespeakerisnotcovered.
Thespeakermutefunctionisdisabled.
Ifyouareusingaheadset,unplugit,thenplugitinagain.
Thevolumeisnotturnedtothelowestlevel.
Iftheproblempersists,contactLenovofortechnicalsupport.
Problem:Asong,video,orothermedialecannotbeplayed.
Suggestedsolution:Checkandensurethatthemedialeisnotcorrupted.
Externaldeviceconnectionproblems
Problem:Aconnectionisnotestablishedwhenyouconnectthetablettoacomputer.
Suggestedsolution:EnsurethatthecomputerUSBcableyouareusingistheonethatisshippedwith
yourtablet.AlsoensurethattheUSBcableisconnectedtothemicroUSBconnectorofyourtablet.
Problem:Bluetoothdevicescannotbelocated.
Suggestedsolution:Ensurethat:
YourtabletBluetoothisswitched.
TheBluetoothfeatureisactivatedonthedevicetowhichyouwanttoconnect.
YourtabletandtheBluetoothdevicearewithinthemaximumBluetoothrange(10m).
Iftheproblempersists,contactLenovofortechnicalsupport.
Recoveringfromaseveresoftwareproblem
Ifyourtabletstopsrespondingandyoucannotturnoffthetabletbypressingandholdingthepowerbutton,
insertastraightenedpaperclipintotheemergencyresetholetoresetthetablet.Thenrestartyourtablet.
Tolocatetheemergencyresethole,see“Tabletlayout”onpage1
.
Ifyoustillencounterthesameproblemafteryourestartyourtablet,resetyourtabletandrestartitagain,
youcanperformafactorydataresetoperation.Formoreinformation,referto“Resettingyourcomputerto
thefactorydefaultsettings”onpage35.
48UserGuide