User's Manual

Table Of Contents
LenovoCustomerSupportCenter
Inmostcases,youcansolveyourtabletproblemsbyreferringtotheerrormessagesolutions,running
diagnosticapps,orconsultingtheLenovoWebsite.Ifyoustillencountertabletproblemsafterthe
self-troubleshoot,contactLenovoCustomerSupportCenter.
Ifpossible,benearyourtabletwhenyoumakethecall.
BeforecallingLenovo
BeforeyoucontactLenovo,dothefollowingpreparationsforaquickservice:
Registeringyourtablet
RegisteryourtabletwithLenovosothatyoucangetpromptsupport.Formoreinformation,see
“Registeringyourtablet”onpage13
.
Installingsystemupdates
Installingthelatestdriversorsoftwaremightresolvetheproblems.
Todownloadthelatestdriversorsoftware,goto:
http://www.lenovo.com/support
Gettingtheproofofpurchase
Recordingthemachinetypeandserialnumber
Recordingtheproblemdetails
Whatistheproblem?Isitcontinuousorintermittent?
Isthereanerrormessage?Whatistheerrorcode,ifany?
Whatoperatingsystemareyouusing?Whichversion?
Whichsoftwareprogramswererunningatthetimeoftheproblem?
Cantheproblembereproduced?Ifso,how?
LenovoSupportphonenumbers
TogettheLenovoSupportphonenumbersforyourcountryorregion,dooneofthefollowing:
RefertotheSafety,Warranty,andSetupGuidethatcomeswithyourtablet.
Gotohttp://www.lenovo.com/support/phone.
Chapter7.Troubleshooting45