Withings Home HD camera with environmental sensors Installation and Operating Instructions Withings Home v2.
Safety Instructions By using your Withings Home you expressly agree to the Withings Services Terms and Conditions available on our website. Use and Storage • • • • • • • • Use the product at temperatures between 10°C and 35°C (50°F and 95°F). Product may be stored in a clean, dry location between 0°C and 50°C (32°F and 122°F) when not in use. Do not cover your Withings Home. Do not allow your Withings Home to come in contact with liquids. This product cannot replace adult supervision.
• • The power cord may present a strangulation hazard. Keep out of reach from children. Only use the power supply supplied with the product. • Full safety instructions are available on withings.com/home/safety_instructions. Personal Data • • • Make sure you have read our privacy policy, which you can find on our website. Make sure your Withings ™ account password is secure enough to restrict access to your account.
Table of Contents Safety Instructions ������������������������������������������������������������������������������������2 Use and Storage ��������������������������������������������������������������������������������������������������������������2 Location ���������������������������������������������������������������������������������������������������������������������������2 Safety �����������������������������������������������������������������������������������������������������������������������
Performing a Factory Reset of Your Withings Home ����������������������50 Cleaning and Maintenance ��������������������������������������������������������������������51 Cleaning Your Withings Home ���������������������������������������������������������������������������������������51 Updating the Firmware ��������������������������������������������������������������������������������������������������51 Self-Diagnosing Issues ������������������������������������������������������������������������������
Minimum Requirements Internet Access A personal home Wi-Fi router connected to the Internet is required to set up your Withings Home. Your Wi-Fi router must be 802.11. b/g/n/ on a 2.4 GHz frequency. 5 GHz networks are not supported. For more details about Wi-Fi router compatibility, refer to “Specifications” on page 52. For a wired connection to your home network, you need a free LAN port on the router and a Cat-5 Ethernet cable.
Withings Home Description Overview Your Withings Home and the Withings Home app work together to provide you with the benefits of an extended home monitoring system. The main function of the Withings Home is to monitor what’s happening in the room it’s located in and record it in an interactive Journal. You can then access these events easily from your Journal. Depending on your settings, you can receive notifications every time a notable event is recorded.
Box Contents (1) Withings Home (2) Table stand (4) Plug adapters (5) Quick start guide Withings Home v2.
Product Description Front side (1) Ambient light sensor (2) 5 MP wide angle video sensor (3) Infra Red LED (4) Multicolor night light Withings Home v2.
Rear side (1) Withings Home cover (2) High Quality 2 way speaker (3) Accelerometer (4) VOC sensor (5) Digital microphones (7) Ethernet port (8) Micro-USB port Withings Home v2.0 | August 2015 (6) USB 2.
Setting Up Your Withings Home Installing the Withings Home App If the Withings Home app is not already installed on your device, perform the following steps: 1. Type getapp.withings.com in your device’s web browser. 2. Tap Download on the App Store. 3. Tap GET. The installation process starts. When a new app version is available, you will be prompted to update it. Plugging In Your Withings Home The Withings Home is designed to be easily integrated into your home or office environment.
8. Connect the power supply cable to your Withings Home’s micro USB port. 9. Plug the power supply cable to an outlet. Your Withings Home displays a solid orange light for a few seconds and then switches to a blinking blue light. It is now ready to be set up. Note that there’s a plastic film on the lens of your Withings Home. Make sure you remove it before you start using it or it will impact the quality of the video.
3. Enter your email address and password, and then confirm your password. 4. Tap Next. You can now start the installation process. If you already have a Withings ™ account, log in to the Withings Home app and proceed with the installation process. Installing Your Withings Home in Wi-Fi Once you are logged in to the Withings Home app, you can start installing your Withings Home. To install it using a Wi-Fi network, perform the following steps: 1. Open the Withings Home app. 2. Tap Settings. 3.
4. Tap Next. 5. Tap the Withings Home you want to install. 6. Tap Next. Withings Home v2.
7. If you want to use the Wi-Fi network configured on your device, perform the following steps: a. Tap Quick setup. b. Tap Allow. The Withings Home app starts upgrading your Withings Home’s firmware. It can take a few minutes. If your mobile device is using a 5 GHz network, you have to setup another network to install your Withings Home, as 5 GHz networks are not supported. Withings Home v2.
8. If you want to use another Wi-Fi network, perform the following steps: a. Tap Setup another network. b. Tap the network you want to use. If it’s not available, swipe the top of the screen down to refresh the list of networks. In the case of hidden SSID, tap Manual configuration. c. Enter the password and tap OK. The Withings Home app starts upgrading your Withings Home’s firmware. It can take a few minutes. You can install up to 20 Withings Homes on your account.
Once you are logged in to the Withings Home app, you can start installing your Withings Home. To install it using an Ethernet network, perform the following steps: 1. Open the Withings Home app. 2. Tap Settings. 3. Tap New camera. 4. Tap Next. Withings Home v2.
5. Tap the Withings Home you want to install. 6. Tap Next. 7. Tap Ethernet. Withings Home v2.
8. Plug the Ethernet cable in the Ethernet port of your Withings Home. The Withings Home app starts upgrading your Withings Home’s firmware. It can take up to a few minutes. Wi-Fi and Bluetooth are automatically disabled as soon as the Ethernet installation is complete. You can install up to 20 Withings Homes on your account. Modifying Your Settings Adjusting the alert levels of your Withings Home To adjust the alert levels of your Withings Home, perform the following steps: 1. Open the Withings Home app.
3. Tap your Withings Home. 4. Select the alerts you want to receive and/or deselect the alerts you don’t want to receive. 5. Tap Sensitivity to adjust the level of each alert type. 6. Use the slider to set the amount of alerts you want to receive. 7. Tap the back button. Withings Home v2.
8. Tap Done. If you want to disable all alerts, you can also change the mode of your Withings Home to Do Not Disturb. Refer to “Using the Control Center” on page 34 for more information. Note that there is a five-minute window between alerts, which means that once you get an alert, you’ll have to wait five minutes to get another one, even if events are detected. This prevents you from being spammed with alerts when longer events take place.
4. Tap Display Air Quality alert on the device. 5. Tap the back button. 6. Tap Done. Changing the name of your Withings Home To give a custom name to your Withings Home, perform the following steps: 1. Open the Withings Home app. 2. Tap Settings. Withings Home v2.
3. Tap your Withings Home. 4. Tap Camera name. 5. Enter the name you want. 6. Tap the back button. 7. Tap Done. Naming your Withings Home can be useful if you have several Withings Homes in different rooms, for example. Changing the night vision settings of your Withings Home By default, the night vision settings of your Withings Home are set to automatic, meaning that your Withings Home automatically adjusts when there is light or not. To change this default behavior, perform the following steps: 1.
2. Tap Settings. 3. Tap your Withings Home. 4. Tap Night vision. Withings Home v2.
5. Tap On to force the infra-red vision or Off to disable it. We recommend that you keep the night vision set to Automatic. 6. Tap the back button. 7. Tap Done. Changing the language of the app To change the language of the Withings Home app, perform the following steps: 1. Open the Withings Home app. 2. Tap Settings. Withings Home v2.
3. Tap General settings. 4. Tap Language. 5. Tap the language you want. 6. Tap the back button twice. Withings Home v2.
7. Tap Done. Changing the password of your account To change the password of your Withings ™, perform the following steps: 1. Open the Withings Home app. 2. Tap Settings. 3. Tap General settings. Withings Home v2.
4. Tap Password. 5. Enter your old password and your new password. 6. 7. 8. 9. Confirm your new password. Tap OK. Tap the back button twice. Tap Done. Changing the system authorizations You can change system authorizations at any point, for example if you want to disable access to the microphone of your mobile device. To do so, perform the following steps: 1. Open the Withings Home app. Withings Home v2.
2. Tap Settings. 3. Tap General settings. 4. Tap System authorizations. Withings Home v2.
5. Disable or enable the authorizations you want. Withings Home v2.
Using Your Withings Home Checking the Live Stream Viewing the live stream of your Withings Home on your device You can view the live stream of your Withings Home whenever you want by opening the Withings Home app, provided your Withings Home can access the Internet and your network doesn’t block connections to your Withings Home. Note that once your Withings Home is set up on your account, you can view the stream on any device without having to re-install it for each device.
If you have several Withings Home installed on your account, tap the live stream of the one you’re interested in to see more details. Viewing the live stream of your Withings Home from your computer At the moment, it is not possible to view the live stream of your Withings Home from a computer. Using the Journal Viewing events Whenever your Withings Home detects sound or motion, or when the VOC (volatile organic compounds) levels get too high, events are added to your Journal.
Different actions are possible for the events in your Journal: • • Tap an event to view it. Tap and slide an event to the left to share or delete it To view events of previous days, scroll down in your Journal. Note that you’re more or less limited in how far back you can go depending on whether you’ve subscribed a Cloud Video Recording plan or not. Refer to “Using the Cloud Video Recording Feature” on page 45 for more information.
To view the Timelapse of the previous day, simply tap Replay the last 24h in your Journal. To view the Timelapse of previous days, scroll down in your Journal until you find a Timelapse event. Note that you’re more or less limited in how far back you can go depending on whether you’ve subscribed to a Cloud Video Recording plan or not. Refer to “Using the Cloud Video Recording Feature” on page 45 for more information.
You can access the Control Center by tapping the icon at the top-right corner of the main screen. You can then tap the mode you wish to use. Active Monitoring The Active Monitoring mode allows you to record all events (noise, motion and air quality alerts) and to receive notifications for all alerts, based on the alert sensitivity you’ve set up. You can still de-activate some of the alerts as long as you keep at least one type of alert active.
Playing a Lullaby Overview You can remotely play a lullaby on your Withings Home whenever you want to help your baby fall asleep. Along with the lullaby, you can display a rainbow animation or simply choose a solid color that will be displayed on your Withings Home. Setting the duration of the lullaby To set the duration of the lullaby, perform the following steps: 1. Open the Withings Home app. 2. Double-tap the live stream to display it in full-screen mode. 3. Tap the lullaby icon. 4.
Setting the volume of the lullaby To set the volume of the lullaby, perform the following steps: 1. Tap the ... icon. 2. Adjust the volume slider to set the volume of the lullaby. 3. Tap X to exit the lullaby settings screen. Withings Home v2.
Setting the night light To set the night light, perform the following steps: 1. Tap the ... icon. 2. Select the night light you want: a. If you want a solid color night light: -- Make sure Rainbow animation is de-activated. -- Select the color you want in Color selection. -- Adjust the brightness slider. Withings Home v2.
b. If you want the rainbow night light, tap Rainbow animation to activate it. c. If you don’t want any night light: -- Make sure Rainbow animation is de-activated. -- Set the brightness slider to the minimum brightness. 3. Tap X to exit the lullaby settings screen. Withings Home v2.
Running the lullaby Once you have set the duration and volume of the lullaby, as well as the animation, you can start running the lullaby by tapping the center of the circle. Stopping the lullaby You can stop the lullaby anytime you want. To do so, perform the following steps: 1. Open the Withings Home app. 2. Double-tap the live stream to display it in full-screen mode. 3. Tap the lullaby icon. Withings Home v2.
4. Slide your finger counterclockwise on the wheel to set the duration of the lullaby to zero. 5. Tap the center of the circle. Using the Push-To-Talk Feature Not only can you hear everything that’s happening around your Withings Home when you’re viewing the live stream, you also have the option of making yourself heard thanks to the Push-To-Talk feature. This allows you to interact remotely with people near your Withings Home. To use the Push-To-Talk feature, perform the following steps: 1.
3. Tap and hold the Push-To-Talk icon while you’re talking. 4. Release when you’re done talking. The icon turns red if you don’t hold long enough while talking. Make sure that you’ve authorized the Withings Home app to access the microphone. If not, the Push-To-Talk feature won’t work. Refer to “Changing the system authorizations” on page 28 for more information. Taking a Snapshot The Withings Home app allows you to take snapshots of the live stream. These photos are then saved to your phone.
Make sure that you’ve authorized the Withings Home app to access your photos. If not, your snapshots won’t be saved. Refer to “Changing the system authorizations” on page 28 for more information. Checking the Air Quality of the Room Overview Your Withings Home allows you to check the air quality of the room by indicating the level of VOCs (Volatile Organic Compounds). VOCs are a large group of carbon-based chemicals that easily evaporate at room temperature.
3. Tap the air quality banner at the top of the screen. Withings Home v2.
Using the Cloud Video Recording Feature Overview Cloud Video Recording is an optional feature that allows you to record everything that is captured by your Withings Home for up to 7 to 30 days, depending on which plan you’ve subscribed to. It also allows you to keep the events of your Journal for 7 or 30 days, instead of the default two days.
3. Tap Cloud video recording. 4. Tap the plan you wish to subscribe to. 5. Enter your payment details. 6. Tap Start your plan. Withings Home v2.
If necessary, you can unsubscribe anytime you want either from the Cloud video recording menu or from the confirmation email you received after subscribing to the plan. Watching the continuous video feed If you have subscribed to a Cloud Video Recording plan, you can access the continuous video feed whenever you want. For example, you can view everything that happened right before receiving a noise or motion notification. To do so, perform the following steps: 1. 2. 3. 4. Open the Withings Home app.
Dissociating Your Withings Home Dissociating your Withings Home allows you to remove it from your account. Once it is no longer linked to your account, it can be installed on another account. Dissociating your Withings Home will remove all of your data, including Cloud Video Recording data, from the Withings Home app. To dissociate your Withings Home, perform the following steps: 1. Open the Withings Home app. 2. Tap Settings. 3. Tap your Withings Home. Withings Home v2.
4. Tap Remove from my account. 5. Tap Reset. 6. Perform a factory reset of your Withings Home. Refer to “Performing a Factory Reset of Your” on page 60 for more information. Your Withings Home is now ready to be reconfigured. Withings Home v2.
Performing a Factory Reset of Your Withings Home Factory resetting your Withings Home allows you to delete all of the data stored on it. Factory resetting completes the dissociation process. 1. Unplug and plug the power supply of your Withings Home back in five times: a. Unplug it from the wall socket. b. Plug it back in. c. Repeat as soon as your Withings Home displays an orange light. 2. Go to the Bluetooth settings of your device. 3.
Cleaning and Maintenance Cleaning Your Withings Home To clean your Withings Home, wipe the surface of the cover with a slightly dampened cloth. The cover that comes with your Withings Home is made of genuine European White Oak. Do not use any solvent to clean it. Updating the Firmware We regularly offer new firmware so that you can benefit from the latest features we add to our products. When new firmware is available, it is automatically installed without any prompt from the Withings Home app.
Specifications Withings Home • • Friendly and elegant design to fit diverse room styles Multi-color LED technology • • • • 5 Megapixels CMOS sensor Ultra wide 135° angle lens (camera angular field of view: horizontal, vertical, diagonal) Tilt range: +/- 15° angle using the Table stand Night vision: LED InfraRed Illumination Light (IR LED) • • 2 digital microphones High-quality 2-way audio speaker 2W • • • Video adjustment: image dimension, quality, frame rate, and bit rate Video resolution / frame ra
• Noise sensor • • • Motion detection Audio detection Indoor air quality degradation (Volatile Organic Compounds) • • • • • • Android 4.4 devices (and above) iPhone (4S or higher) iPad (3rd generation or higher) iPad Air (all versions) iPad mini (all versions) iPod touch (5th generation) • • Android 4.4 and above iOS 7.
Document Release Overview Release date Modifications December 2014 v1.0 First release August 2015 v2.0 Update of the entire guide following a major user interface change in the app. The screenshots in this manual are used for explanatory purposes. Your actual screens may differ from the screenshots in this manual. Withings Home v2.
Warranty Withings ™ One (1) Year Limited Warranty - Withings Home Withings ™ warrants the Withings ™ branded hardware product (“Withings Home”) against defects in materials and workmanship when used normally in accordance with Withings ™’ published guidelines for a period of ONE (1) YEAR from the date of original retail purchase by the end-user purchaser (“Warranty Period”).
Regulatory Statements Cameras Privacy Statement Be aware that law and regulation can restrict the use of your Withings Home. We advise you to inform your family, relatives and home employees, if any, that you have installed a camera on your premises. Withings Home is a camera designed for indoor personal domestic use. To protect privacy, avoid installing your Home camera overlooking the street or your neighbours’ property.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. Country Code selection feature to be disabled for products marketed to the US/CANADA. Industry Canada statement: This device complies with Industry Canada licence-exempt RSS standard(s).
The following test methods have been applied in order to prove presumption of conformity with the essential requirements of the R&TTE Directive 1999/5/CE: - EN 60950-1:2006+A11:2009+A1:2010+A12:2011 - EN62311 : 2008 - EN 300 328 V1.8.1: 2012 - EN 301 489-1 V1.9.2: 2011 - EN 301 489-17 V2.2.
Withings Home v2.0 | August 2015 ©2015 Withings. All rights reserved. withings.
