Operation Manual

14
Troubleshooting
The following information should help you resolve problems with your appliance.
If not, please contact our central customer service department. Note the warranty
information.
Problem Corrective action
The appliance switches
off prematurely.
Too much limescale has built up inside the water
reservoir.
Descale the reservoir.
Steam comes out of the
safety valve.
The espresso powder is too nely ground or was
pressed down too hard.
Pour espresso powder into the lter basket with-
out pressing it down.
Steam comes out of the
joint between the jug and
the water reservoir.
The jug and water reservoir aren't screwed
together properly (crookedly) or tightly enough.
Screw the jug and water reservoir together
straight or a little more tightly.
The espresso has too little
aroma.
Too little or too mild espresso powder was used.
Fill the lter basket completely with espresso
powder or use a stronger type of espresso.
The espresso is too strong
and/or tastes bitter.
The espresso powder is too nely ground or was
pressed down too hard.
Too much or too strong espresso powder was used.
Pour less espresso powder into the lter basket or
use a milder type of espresso.