Use and Care Guide
14 | Wolf Customer Care 800.222.7820
Troubleshooting
OPERATION
Range does not operate.
• Verify power is on.
• Verify electrical power to the range and home circuit
breaker is on.
OVEN
Oven temperature issue.
• Contact Wolf Customer Care at 800-222-7820 for
recommendations.
Oven “pops” or “bangs” during preheat or cool down.
• Normal with new oven cavity expansion and contraction.
• If it persists, contact Wolf Customer Care at
800-222-7820.
RANGE SURFACE
Erratic flame, poor ignition, or no ignition.
• Verify burner caps are positioned properly.
• Clean the burner and igniter properly.
• If water spilled over recently, let the area dry com-
pletely. Use a hair dryer, if desired.
• If the burner cap secures to the burner head, verify it is
tightly fastened.
• Push in the knob, then release. Verify the knob springs
back.
Charbroiler clicks continually.
• Verify the knob is set fully at Hi.
Oven or griddle indicator light flashes.
• Turn the knob o, then back on. The flame was lost and
the unit entered safety lock-out mode.
Troubleshooting
Sub-Zero, Sub-Zero & Design, Sub-Zero & Snowflake Design, Dual Refrigeration, The Living Kitchen, Great American Kitchens The Fine Art of Kitchen Design, Wolf, Wolf &
Design, Wolf Gourmet, W & Design, red colored knobs, Cove, and Cove & Design are registered trademarks and service marks of Sub-Zero Group, Inc. and its subsidiaries.
All other trademarks are property of their respective owners in the United States and other countries.
SERVICE
• Maintain the quality built into your product by contact-
ing Wolf Factory Certified Service. For the name of the
nearest Wolf Factory Certified Service, check the Product
Support section of our website, wolfappliance.com,
or call Wolf Customer Care at 800-222-7820.
• When contacting service, you will need the model and
serial number of your product. Both numbers are listed
on the product rating plate. Refer to page 6 for rating
plate location.
• For warranty purposes, you will also need the date of
installation and name of your authorized Wolf dealer.
This information should be recorded on page 2 of this
guide.