Use and Care Manual

wolfappliance.com | 13

Troubleshooting

Before contacting Wolf Factory Certiﬁed Service, visit

subzero-wolf.com/assistance or use these helpful tips to

prevent the need for a service visit.

Rangetop does not operate.

1 Verify power is on.

2 Verify electrical power is supplied to the rangetop and

the home circuit breaker is on.

3 Turn o the unit at the circuit breaker or electrical

supply source for 30 seconds, then turn on power to

the unit.

4 Verify the gas supply shut-o valve is in the open

position.

5 Contact Wolf Factory Certiﬁed Service. Do not attempt

to repair the rangetop. Wolf is not responsible for ser-

vice required to correct a faulty installation.

Burner pan is uneven.

1 Verify the product is sitting on a level platform and

pushed all the way back into the opening.

2 Conﬁrm the burner grate is sitting level on the burner

pan.

3 Contact Wolf Factory Certiﬁed Service.

Erratic ﬂame, poor ignition, or no ignition.

1 Verify burner caps are positioned properly.

2 Clean the burner and igniter properly.

3 If water spilled over recently, let the area dry com-

pletely. Use a hair dryer, if desired.

4 If the burner cap secures to the burner head, verify it is

tightly fastened.

5 Push in the knob, then release. Verify the knob springs

back.

Charbroiler clicks continually.

1 Verify the knob is set fully at Hi.

Griddle indicator light ﬂashes.

1 Turn the knob o, then back on. The ﬂame was lost and

the unit entered safety lock-out mode.