User manual

12
10. Troubleshooting Tips
1. Cannot turn on the scanner.
Battery power may be low or batteries were not installed properly.
Check the polarities of the batteries or replace with new batteries.
2. Cannot save scanned files.
MicroSD or SDHC card might not be formatted properly; MicroSD
or SDHC card might be corrupted; the memory card might not be
inserted properly, or the memory card might be full.
3. Computer doesn’t recognize the scanner.
Check USB cable connection or restart the computer.
4. The battery life is very short.
Replace with new 2xAA alkaline batteries.
5. Blurry images.
Wipe the scan glass with clean dry cleaning cloth.
6. ERR LED is on while scanning.
The scanning motion is too fast, press the SCAN button to clear the
error and restart a scan.
7. The color of scanned image is dark.
White balance calibration may not be done correctly, refer to
section 6.5 on page 8.
11. One-Year Limited Warranty (United States Only)
Wolverine Data manufactures its hardware products from parts and
components that are new or equivalent to new in accordance with
industry-standard practices. Wolverine Data warrants that the hardware
products it manufactures will be free from defects in materials and
workmanship. The limited warranty term is one year beginning on the
date of invoice, as further described in the following text.