User's Manual

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Troubleshooting & Support
Ifyouhaveapr oblemwiththisdevice,pleasereadthetrouble shootingguidebelowandcheckourwebsiteat
www.cobyusa.com
forFrequentlyAskedQuestio ns(FAQs)andfirmwareupdates.Iftheseresourcesdonotresolvethe
problem,pleasecontactTechni ca lSupport.
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Address
COBYElectronicsCorporation
TechnicalSupport
150KnowltonWay
Savannah,GA31407
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Email
[e-mail]
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Web
www.cobyusa.com
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Phone
800‐727‐3592:Weekdays:8:30AM‐9:00PMEST
Saturdays:9:00AM‐5:30PMEST
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I cannot turn the unit on.
＊Ensure that the Li-battery of speaker unit is fully charged thru a USB cable connect to an AC
power or PC(PC must not be in sleep mode).
There is no sound during AUX In playback.
＊ If an Bluetooth devise is connected to the speaker, disconnect it.
＊ Ensure that the headphone jack of the audio device is connected securely to the AUX In
jack on the back of the speaker unit.
＊ Increase the volume level of the audio device; then increase the volume level of the speaker unit.
The sound is distorted.
Ensure that all connections are secure.
＊ Try reducing the volume level.
＊ If your device supports it, try reducing the bass level.
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