User's Manual

131
MAIN ROOM TROUBLESHOOTING GUIDE
SYMPTOM CAUSE SOLUTION
Unit does not function when Main
Power switch is pushed
• No AC Power • Make certain that the AC power
cord is plugged into a live outlet
• Check to see whether the outlet is
switch-controlled
Display lights, but no sound or picture
• Intermittent input
connections
• Mute is ON
• Volume control is
down
• Make certain that all input and
speaker connections are secure
• Press Mute Button
• Turn up the volume control
Unit turns on, but front panel display
does not light up
• Display brightness is
turned off
• Follow the instructions in the
section Main Room Operation/Front
Panel Brightness so that the display
is set to FULL
No sound from any speaker; LED in
power switch is red
• Amplifier is in
protection mode due
to a possible short
• Amplifier is in
protection mode due
to internal problems
• Check speaker wire connections for
shorts at receiver and speaker ends
• Contact your local Audioaccess
Service Center
No sound from surround or center
speakers
• Incorrect surround
mode
• Input is monaural
• Incorrect
configuration
• Stereo or mono
program material
• Select a mode other than stereo
• There is no surround information
from mono sources
• Check speaker mode configuration
• The surround decoder may not
create center or rear channel
information from non-encoded
programs
Unit does not respond to remote
commands
• Weak batteries in
remote
• Wrong device
selected
• Remote sensor is
obscured
• IR emitters not
positioned properly
over IR eyes of
sources
• IR emitters not
connected to proper
Control Out jacks
• Change remote batteries
• Press the AVR selector followed by
an Input Select Button
• Make certain that the front-panel
sensor is visible to the remote, or
connect remote sensor
• Use a small flashlight or refer to
source owners manual to confirm
IR eye position
• Trace emitter wires to confirm
connections to Control jacks. Label
each emitter wire for future
reference.
Intermittent buzzing in Tuner
• Local interference • Move the unit or antenna away
from computers, fluorescent lights,
motors or other electrical
appliances.
An UNLOCK message appears in the
display and/or the letters in the
Channel Indicator display flash at the
same time as the audio stops
• The type of digital
audio stream has
changed
• Digital audio feed
paused
• Wait a second or two for the unit’s
processor to recognize the new
data stream and automatically
resume playback
• Resume DVD playback