USER INSTRUCTIONS & CUSTOMER CARE GUIDE EXTERNAL OIL FIRED CONDENSING BOILER USING BALANCED FLUE SYSTEM GREENSTAR CAMRAY EXTERNAL & EXTERNAL SYSTEM12/18, 18/25, 25/32 FOR OPEN VENT AND SEALED CENTRAL HEATING SYSTEMS WITH DOMESTIC MAINS FED HOT WATER THE BOILER IS FOR USE WITH KEROSENE (28 SECOND OIL) ONLY UK
CONTACT INFORMATION USER INSTRUCTIONS & CUSTOMER CARE GUIDE Worcester, Bosch Group: PLEASE READ THESE INSTRUCTIONS CAREFULLY BEFORE OPERATING YOUR APPLIANCE. Service call centres: UK TEL: 08457 256206 FAX: 08457 757536 SCOTLAND ONLY FAX: 01506 441687 Other enquiries: TEL: MAIN RECEPTION: 01905 754624 TECHNICAL: 08705 266241 LITERATURE: 01905 752556 SALES: 01905 752640 WEBSITE: FAX: 754619 www.worcester-bosch.co.
USING YOUR APPLIANCE 7 7 7 8 9 ENERGY SAVING ENERGY SAVING TIPS ON ENERGY SAVING 6 10-11 12 13 14 GUARANTEE YOUR GUARANTEE GUARANTEE REGISTRATION 15 16 NOTES MAINTENANCE MAINTAINING YOUR APPLIANCE FAULT FINDING FAULT OR BREAKDOWN MAINTENANCE USING YOUR APPLIANCE CONTROLS OPERATING THE APPLIANCE Switching the boiler on/off Setting the radiator temperature Controlling central heating Frost protection Fault conditions 2 3 4-5 GUARANTEE INTRODUCTION SAFETY PRECAUTIONS EXCELLENCE COMES AS STANDARD
INTRODUCTION SAFETY PRECAUTIONS OIL SMELLS, LEAKS OR FUMES FROM THE APPLIANCE: ! Extinguish any naked flames. ! Switch off the appliance electricity supply. ! Isolate the fuel supply to the boiler. ! Contact installer/service engineer. HEALTH & SAFETY: The appliance contains no asbestos and no substances have been used in the construction process that contravene the COSHH Regulations (Control of Substances Hazardous to Health Regulations 1988).
Thank you for purchasing a Greenstar Camray oil fired condensing boiler from Worcester, Bosch Group. The company prides itself on manufacturing boilers to the strictest quality control standards throughout every stage of production. INTRODUCTION EXCELLENCE COMES AS STANDARD Worcester, Bosch Group has led the field in innovative appliance design and performance for more than 40 years. This heritage means all products are of exceptional quality and proven reliability.
INTRODUCTION Read these instructions carefully to get the best from your appliance. GENERAL INFORMATION CENTRAL HEATING SYSTEMS: 2. Connect the flexible hose across the two valves, one leading from the boiler and the other from the mains supply. The connecting nuts need only to be hand tight. During the first few hours of operation of the central heating system, check that all radiators are being heated at an even rate.
GENERAL INFORMATION WARNING: External equipment operating at 230 Volts must not be serviced or repaired during adverse weather conditions. 600mm INTRODUCTION INSTALLATION & SERVICING CLEARANCES 600mm FRONT Do not use pressure washers or steam cleaners on this appliance or cabinet. 2500mm* FUEL: This appliance is designed to use kerosene, no other fuel must be used. BOILER LOCATION: WARNING: BASE 600mm min.
CONTROLS B USING YOUR APPLIANCE A C 2 D 4 0 A Temperature control. B System pressure gauge (External System models only). C Boiler mode indicator. D Mode switch. on 3 1 max To remove the front panel, undo the screws using the tool provided on each side of the base of the front panel. The panel can then be removed (see illustration below). service bar flue reset E boiler reset GREENSTAR CAMRAY EXTERNAL SYSTEM F E Reset button - flue thermostat. F Reset button - heating.
OPERATING THE APPLIANCE SWITCHING THE BOILER ON/OFF: ! Check the mode switch is in the ON position with the indicator illuminated. ! Check the programmer/timer is correct and it is set to ON. ! Set the room thermostat to the desired setting. USING YOUR APPLIANCE ! To switch on the boiler; turn on the water, oil and electricity supply to the boiler. ! Open and set thermostatic radiator valves as required. ! Turn the boiler water temperature control to the required setting.
OPERATING THE APPLIANCE PRESSURE GAUGE (EXTERNAL SYSTEM): The pressure gauge indicates the boiler/heating system water pressure and has two pointers: USING YOUR APPLIANCE 2 on 1 3 0 4 service bar GREENSTAR CAMRAY EXTERNAL SYSTEM Red (external) pointer is set manually to indicate the normal system pressure (1 to 1.5 bar for sealed systems, 0 to 0.5 bar for open vent systems).
1 ACCESSING CONTROLS: OPERATING THE APPLIANCE FAULT CONDITIONS: The Boiler mode and Lockout lights can indicate some basic fault conditions. ! Undo the screws on the bottom of the front panel using the tool provided. The panel can now be removed. 2 NORMAL OPERATION: 2 Normal operation: on service max flue reset boiler reset GREENSTAR CAMRAY EXTERNAL The appliance is in boiler mode, with a demand for heat from the controls.
TIPS ON ENERGY SAVING Heating economically: The boiler is designed to provide a high level of comfort while keeping oil consumption and the resulting environmental effect as low as possible. The temperature control on the boiler should be set as low as possible while still maintaining a comfortable room temperature. ENERGY SAVING The temperature of each room can be set individually using the thermostatic radiator valves (except the primary room with the room thermostat).
TIPS ON ENERGY SAVING Room thermostats: Reducing the setting of the room thermostat by 1°C can reduce fuel consumption by up to 10%. New control systems: Upgrade your heating control system with the latest equipment available. The minimum level of control for a heating system is a programmer/timer, interlocking room thermostat and thermostatic radiator valves. More often than not radiators will be sited underneath a window, so the warm air from the radiator heats the colder incoming air from the window.
MAINTAINING YOUR APPLIANCE Your new appliance represents a long term investment in a reliable, high quality product. In order to realise its maximum working life and to ensure it continues to operate at peak efficiency and performance, it is essential that servicing and maintenance checks are performed at least once a year by a competent person. If you would like to know more about servicing options from Worcester, Bosch Group please visit www.worcester-bosch.co.uk.
Problem Cause Remedy Desired room temperature is not reached Thermostatic radiator valve(s) set too low Increase thermostatic radiator valve setting(s) Room thermostat set too low Increase room thermostat setting Boiler temperature control set too low Increase temperature control setting Air trapped in heating system Bleed radiators; if fitted to a sealed system recharge heating system Desired room temperature exceeded by large amount Radiators are too hot Turn down thermostatic radiator valve
FAULT OR BREAKDOWN This appliance is supported in the UK by Worcester, Bosch Group, part of Bosch Thermotechnology Ltd. Specialist factory trained Service Engineers are available to attend in the unlikely event that a breakdown occurs on this appliance. No charge will be made for parts and/or labour providing: MAINTENANCE ! An appliance fault is found and the appliance has been installed within the past 24 months. Reasonable evidence of this must be supplied on request.
YOUR GUARANTEE This appliance is guaranteed against faulty materials or workmanship for a period of 24 calendar months (60 months for the primary heat exchanger) from the date of installation subject to the following conditions: ! That during the period of this guarantee any components of the unit which are proved to be faulty or defective in manufacture will be exchanged or repaired free of material charges and free of labour charges if repaired directly by Bosch Thermotechnology Ltd.
GUARANTEE REGISTRATION You should complete and return the postpaid Guarantee Registration Card within 30 days of installation. Returning your card will register you as the owner of your new appliance and will assist us in maintaining an effective and efficient customer service by establishing a reference and permanent record for your boiler. This does not affect your statutory rights. GUARANTEE For your own record: Model Serial No.
NOTES NOTES GREENSTAR CAMRAY EXTERNAL & EXTERNAL SYSTEM 12/18 - 18/25 - 25/32 8 716 115 668a (05.
Dedicated to heating comfort Worcester, Bosch Group Cotswold Way, Warndon, Worcester WR4 9SW. Tel. 01905 754624 Fax. 01905 754619 worcester-bosch.co.uk Worcester, Bosch Group is a brand name of Bosch Thermotechnology Ltd. 8 716 115 668a (05.
