Warranty Information

Limited Warranty

This warrants all of its products that they are to be free from defects in material and

workmanship for a period of ONE (1) year from the date of shipment, unless otherwise stated below.

Limited Warranty does not apply if:

· The original bill of sale, delivery date, or product number cannot be verified

· The parts claimed to be defective are not returned for inspection.

· The product is not in possession of the original end use purchaser.

· Warranty does not apply: (i) used in Commercial Applications or 24 hour use.

(ii) used for purposes for which they are not designed or intended (iii) damaged by abuse, misuse,

accident, modifications, alterations, neglect or mishandling (iv) improperly installed, stored, maintained, or operated (v)

used in violation of written instructions.

· Additionally this warranty does not cover scratches, abrasions, or deterioration due to the use of paints, solvents,

chemicals or abrasive cleaning techniques

For Indoor Products:

· LED components are warranted for FIVE (5) years; For commercial applications, LED components are warranted for

THREE (3) years, unless otherwise specified.

· Finish, Care & Cleaning: Initial care for finishes requires only periodic cleaning with a soft cloth, dampened with

water. A mild non-abrasive soap may be used along with a soft cloth and water to remove dirt. Particular attention should

be paid to avoid abrasive materials and strong cleaning agents as they will quickly destroy protective coatings and subject

to rapid oxidation and discoloration.

· Product Designed for commercial applications, such as LED tape, is warranted for FIVE (5) years or 40,000 hours.

Products distinctly marked for residential use only will not be warranted for commercial use.

For Outdoor Products:

· LED components FIVE (5) years

· Fading or chalking may occur and is considered normal. For coastal locations, some corrosion and/or deterioration

is considered “normal wear” in this environment.

o Outdoor powder coated finishes are subject to change due to prolonged sunlight, pollutants, and other environmental

conditions. Powder coated finishes are warranted for ONE (1) year.

o Outdoor products’ finishes are warranted for THREE (3) years.

o Many finishes mature over time, changing in appearance. Fading, discoloration, and patina may not be applicable to

the above warranty.

· 12V Landscape lighting must be used in conjunction with low-voltage transformers.

We will not warranty transformers purchased from other manufacturers.

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Limited Warranty This warrants all of its products that they are to be free from defects in material and workmanship for a period of ONE (1) year from the date of shipment, unless otherwise stated below. Limited Warranty does not apply if: · The original bill of sale, delivery date, or product number cannot be verified · The parts claimed to be defective are not returned for inspection. · The product is not in possession of the original end use purchaser.
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For LED Bulb Retrofits · LED Retrofit bulbs are warranted for a period of 5 years, based on 3 hours of use per day in environments with an ambient temperature of 25° Celsius/77° Fahrenheit, unless otherwise noted in the products packaging. The warranties apply only to the original consumer purchaser and only to products used in normal use and service. Normal use means residential non-commercial use. If a product is found defective, We reserve the right to correct the problem in the field.
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Retail Partner Options: The IMAP is a unilateral policy decision and applies to advertising only. Dealers are free to establish their own actual sales prices whether or not in accordance with IMAP. We did not ask for, nor will it accept any assurance of compliance or agreement from a Dealer regarding IMAP.