User's Manual

8-7
RF Terminal Problems
The laser beam won’t spread when I press the trigger, OR
My keypad is dead, OR
I get black bars on the display when I turn it on, OR
When I turn it on, it just beeps continually.
• Change to known good batteries, preferably out of a working unit and try
again.
The unit won’t power up with batteries (good batteries) but it will power
using the Base Station power supply
• Your battery terminals inside the case may be corroded with battery acid or
just contamination. Open up the case and clean the battery terminal s with
alcohol soaked cloth.
I get 6 beeps when the RF Terminal powers up...
• The unit needs repair. Call Worth Data for an RMA.
Problems reading Bar Codes
The reader won't beep when I try to read bar codes...
• Try reading a known good bar code - try the 1 on the Setup Menu bar pad
table. Follow the steps for proper scanning technique discussed in
Appendix M; How to scan a bar code.
• If using a wand scanner, try scanning at different speeds - a common error
is to scan too slowly.
• Make sure the reader is configured to read the type of bar code you are
trying to scan. Most bar code types are disabled by default and need to be
enabled using the Setup Menu or keypad while in Setup Mode.
I get extra characters at the beginning or end of my bar code data...
• Clear the Preamble and Postamble settings.
I have very poor read rates when scanning bar codes...
• Carefully follow the scanning instructions in Appendix M; How to scan a
bar code when reading any and all bar codes. As straightforward as
scanning may seem, many people who call with a complaint about poor
read rates simply aren't doing it right.